Restaurant Hostess/host

4 days ago


Kahnawake, Canada Playground Full time

**_Hostess - Fine Dining_**

**About us**:
Playground is an internationally renowned gaming destination located a short 15-minute drive south of downtown Montreal, within the Mohawk territory of Kahnawake. We are currently expanding, unveiling new gaming floors, a luxurious hotel, and specialized dining options.

**Position Overview**:
We are seeking a **_Fine Dining Hostess _**to help create memorable dining experiences for our guests as the first point of contact. Your warm and professional demeanor, combined with your knowledge of our establishment, ensures that guests feel welcome and well-cared for from the moment they arrive.

**What we have to offer**:

- Competitive compensation _($20.00-$25.00/hour)_
- Discounts on food
- Opportunities for career advancement
- Free parking
- Company-wide events
- Playground Cares volunteer opportunities

**Responsibilities**:

- Greet and assist guests in a warm and professional manner
- Deliver superior service and maximize customer satisfaction
- Knowledge of the dining room table numbers and their assigned locations
- Provide accurate wait times and monitor waiting lists
- Lead guests with reservations to assigned dining and bar areas
- Manage reservations and available seating options
- Maintain a clean and organized reception area
- Assist in helping clear and set tables when time permits
- Communicate and collaborate with busboys and servers to ensure quick and efficient service

**Requirements**:

- Must be bilingual (French and English) and 18 years or older
- Strong Knowledge of reservations systems
- Excellent communication, leadership and organizational skills. Must be able to anticipate needs and adjust accordingly
- Polished and professional appearance
- Significant experience in customer service and hosting in an upscale dining environment (minimum 2 years required)
- Excellent interpersonal skills as a representative of our brand
- Ability to multitask and remain calm and professional in a fast-paced environment
- Has an excellent understanding of time management
- A positive and collaborative team player attitude
- Must be able to work on your feet for the duration of the shift
- Flexibility to work various shifts, including weekends, evenings and holidays
- _______________________________

**_ Hôtesse - Restaurant gastronomique_**

**À propos de nous**:
Playground est une destination de jeu internationalement reconnue située à seulement 15 minutes en voiture au sud du centre-ville de Montréal, sur le territoire mohawk de Kahnawake. Nous sommes actuellement en expansion, dévoilant de nouveaux espaces de jeu, un hôtel luxueux et des options de restauration spécialisées.

**Aperçu du rôle**:
Nous recherchons une **_Hôtesse de restaurant gastronomique _**pour aider à créer des expériences de repas mémorables pour nos clients en tant que premier point de contact. Votre comportement chaleureux et professionnel, combiné à votre connaissance de notre établissement, garantit que les clients se sentent les bienvenus et bien pris en charge dès leur arrivée.

**Ce que nous offrons**:

- Rémunération concurrentielle _(20,00 à 25,00 $/heure)_
- Rabais sur la nourriture
- Possibilités d’avancement
- Stationnement gratuit
- Événements organisés par l’entreprise
- Possibilités de bénévolat pour Playground Cares

**Responsabilités**:

- Accueillir et assister les invités de manière chaleureuse et professionnelle
- Offrir un service de qualité supérieure et maximiser la satisfaction de la clientèle
- Connaissance des numéros de table de la salle à manger et de leurs emplacements assignés
- Fournir des temps d'attente précis et surveiller les listes d'attente
- Diriger les clients avec des réservations vers les zones de restauration et de bar assignées
- Gérer les réservations et les options de sièges disponibles
- Maintenir un espace d'accueil propre et organisé
- Aider à clarifier et à établir les tables lorsque le temps le permet
- Communiquer et collaborer avec les busboys pour assurer un service rapide et efficace

**Exigences**:

- Doit être bilingue (français et anglais) et avoir 18 ans ou plus
- Solide connaissance des systèmes de réservation
- Excellentes compétences en communication, en leadership et en organisation. Doit être capable d'anticiper les besoins et de s'adapter en conséquence
- Apparence soignée et professionnelle
- Expérience significative dans le service à la clientèle et l'accueil dans un environnement de restauration haut de gamme (minimum 2 ans requis)
- Excellentes compétences interpersonnelles en tant que représentant de notre marque
- Capacité à effectuer plusieurs tâches à la fois et à rester calme et professionnel dans un environnement au rythme rapide
- Bonne compréhension de la gestion du temps
- Attitude positive et collaborative en tant que membre de l'équipe
- Doit être capable de travailler debout pendant toute la durée du quart de travail
- Flexibilité pour travailler à différents moments, y compris les week-ends, les soirées et



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