Food Expediter/suiteur

Welcome to Playground, a thriving and internationally renowned gaming destination nestled just a short 15-minute drive south of downtown Montreal, within the Mohawk territory of Kahnawake. Our remarkable complex currently features a vibrant poker room and an impressive array of Electronic Gaming Devices. In addition, Playground proudly hosts the beloved local treasure, The Rail Coal Fire Bistro. We’re in the midst of a dynamic expansion, which includes the unveiling of our new gaming floors, the creation of a luxurious hotel, and the introduction of more specialized dining options.

We're actively searching for an experienced, dedicated, and dependable individual to join our lively and growing team. If you thrive in a collaborative, fast-paced environment, and aspire to build a rewarding career within a well-established organization, then this opportunity is tailor-made for you

Responsible for coordinating and expediting the flow of food orders from the kitchen to the dining area. Expediter’s work closely with both the kitchen team and the serving staff to ensure that dishes are prepared accurately and delivered promptly to the correct tables. The expediter is a critical part of maintaining high-quality service and customer satisfaction.

**What we have to offer**:

- Competitive starting salary
- Flexible schedule
- Discounts on food
- Comprehensive paid training
- Opportunities for career advancement
- Free parking
- Company-wide employee events
- Health and Wellness Resources
- Playground Cares volunteer opportunities

**Responsibilities**:

- Receive and review food orders from the POS (Point of Sale) system.
- Verify the accuracy of each order, checking for any special requests or dietary restrictions.
- Relay any special requests or modifications to the kitchen team. Provide special attention to orders with specific dietary needs or allergens, ensuring they are prepared safely and accurately.
- Provide updates on order status to servers, ensuring they are informed about any delays or changes.
- Inspect each dish to ensure it meets the restaurant's quality standards.
- Confirm that all components of a dish are present and correctly prepared before it leaves the kitchen.
- Coordinate with the kitchen team to ensure that orders are prepared and plated in the correct order and according to their priority level (e.g., appetizers before main courses).
- Monitor cooking times and inform servers of any potential delays.
- Address any discrepancies or issues with orders promptly and professionally, finding solutions that maintain customer satisfaction.
- Ensure that the expediting station is clean and organized at all times.
- Comply with all health and safety regulations, including food handling and sanitation guidelines.
- Work closely with kitchen staff, servers, bartenders, and other restaurant personnel to maintain a cohesive and efficient operation.

**Qualifications**:

- Previous experience in a similar role, such as food expeditor, line cook, or server, is preferred.
- Strong communication skills, both verbal and written.
- Excellent multitasking and organizational abilities.
- Knowledge of food safety and sanitation practices.
- Ability to remain calm and composed in high-pressure situations.
- Familiarity with the menu offerings and the ability to accurately describe dishes.

**_ Expeditor_**

Bienvenue chez Playground, une destination florissante de renommée internationale en matière de jeux nichée à seulement 15 minutes au sud du centre-ville de Montréal, sur le territoire mohawk de Kahnawake. Nous sommes au cœur d’une expansion dynamique qui comprend l’inauguration de nouvelles étages dédiées au jeu, la création d’un hôtel luxueux et la création de restaurants spécialisés.

Nous sommes activement à la recherche d’une personne expérimentée, dévouée et fiable pour joindre notre équipe énergique grandissante. Si vous prospérez dans un environnement de collaboration dynamique et aspirez à faire carrière au sein d’une organisation établie, cette opportunité est pour vous

Coordonner et accélérer l’acheminement des commandes alimentaires de la cuisine à la salle à manger. Expediter travaille en collaboration avec l’équipe de cuisine et le personnel de service pour s’assurer que les plats sont préparés avec précision et livrés rapidement aux tables appropriées. L’expéditeur est un rôle essentiel du maintien d’un service de haute qualité et de la satisfaction de la clientèle.

**Ce que nous offrons**:

- Rémunération concurrentielle
- Possibilités d’horaires flexibles
- Rabais sur la nourriture
- Formation complète rémunérée
- Possibilités d’avancement
- Stationnement gratuit
- Événements destinés aux employés
- Ressources en matière de santé et bien-être
- Possibilités de bénévolat pour Playground Cares

**Responsabilités**:

- Recevoir et examiner les commandes d’aliments à partir du système de point de vente.