Community Support Services Coordinator

2 weeks ago


Orleans, Canada Eastern Ottawa Resource Centre Full time

**Community Support Services Coordinator**

**Permanent - Full time**

**Starting salary: $** **59,104.00**

Along with the Program Manager, the CSS Coordinator is responsible for ensuring that the Community Support Services team offers quality services. The CSS Coordinator maintains strong relations with community groups and agencies working on common clients related issues, other staff and volunteers to provide an effective and efficient program. The incumbent participates in the overall activities of the Centre.

**Duties and Responsibilities**
- Provide direction and leadership to the CSS team
- Coordinate, maintain and evaluate all aspects of service delivery related to Community Support Services
- Ensure that client information systems (CIMS, IAR, InterRai CHA assessments) and other tools to complete clients, volunteer and/or workers documentation are utilized effectively and efficiently.
- Oversee the adherence of the financial and administrative policies and procedures as it relates to the day to day operations.
- Responsible for the accuracy and reporting of the data collection
- Establish and maintain positive working relationships with community groups;
- Provide service delivery to clients as required (i.e. high volumes, team members absent due to external meetings, illness, holidays, etc.)
- Complete all other related tasks as requested by the Program Manager

**Qualifications**:

- Community college diploma in social work, gerontology or a related field; A combination of education & experience will be considered equitably
- Minimum of two years’ experience in social and health services
- Minimum of two years’ experience working with the elderly and adults with a physical disability
- Demonstrated understanding of elderly and age-related issues and those associated with living with a physical disability
- Experience in program development, delivery and evaluation
- Knowledge of, and familiarity with the continuum of care including community social and health services and the resources available in the community
- Ability to effectively manage inter personnal relationships related to the delivery of quality services
- Ability to adapt to changing organizational needs
- Ability to use client information systems, spreadsheet and word processing software in a Microsoft Office Environment
- Strong organizational skills
- Demonstrated capacity to multi task
- Good problem solving and decision-making skills
- Possesses an egalitarian attitude towards gender, race, culture, sexual orientation, gender identity, social-economic status, etc.
- Bilingualism (English and French) is mandatory.
- Valid driver license, access to a vehicle insurance, adequate insurance coverage

**Job Types**: Permanent, Full-time

**Salary**: From $59,104.00 per year

**Benefits**:

- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- DCS / DEC (preferred)

**Language**:

- French (required)
- English (required)

Work Location: Hybrid remote in Orleans, ON K4A 3T9

Application deadline: 2023-11-12



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