Community Support Services Program Assistant

2 weeks ago

Orleans, Canada Eastern Ottawa Resource Centre Full time

**Position: CSS Program Assistant**

**Term: Full-time Permanent**

**Schedule: Mon-Fri, 8:30-4:30**

**Starting salary: $41,372**

**Location: Aline-Chrétien Health Hub 2225 Mer-Bleue Rd, Orleans**
- Become an essential member of the EORC team _

Are you ready to have a positive impact on the lives of seniors and people with different levels of cognitive or physical impairment by helping them stay in their homes for as long as they choose? We are looking for a reliable and detail-oriented individual to join our Community Support Services (CSS) team as Program Assistant. If you thrive in a collaborative environment and enjoy contributing to a larger purpose, this is the perfect opportunity for you.

**NATURE OF THE WORK**

As CSS Program Assistant, you will be a key support figure in the day-to-day operations of community support services. Your responsibilities will encompass a diverse range of tasks, including but not limited to managing and organizing administrative processes, handling phone calls and correspondence, and maintaining accurate records. You will be at the forefront of facilitating effective communication within the team, liaising with both internal teams and external stakeholders. Your dedication and attention to detail will directly impact our ability to serve seniors and individuals with diverse needs, enabling them to age in place comfortably.

**RESPONSABILITIES**
- Greet, welcome, and direct clients, visitors, and volunteers.
- Provide general information about resources and services.
- Manage program materials and contribute to social/print media production.
- Order and distribute program and office supplies and maintain inventory.
- Handle incoming mail and deliveries.
- Assist in room and resource bookings.
- Process receipts and invoices.
- Support new staff orientation, provide training and support.
- Act as a technical resource, set up audio/visual equipment for events.
- Ensure annual review of service procedures.
- Participate in team meetings and centre-wide activities.

**WHAT WE WOULD LIKE TO FIND IN YOU**
- College diploma in secretarial and / or administration or relevant experience
- Knowledge of social and health services and community resources
- Strong multitasking and prioritization skills
- Excellent problem-solving abilities and initiative
- Ability to display non-judgment, compassion, and calm
- Proficiency in MS Office and Client information Management Systems
- Knowledge of issues and needs of seniors and persons with disabilities
- Excellent communication skills
- Fluency in oral and written communication skills in English and French; skills in a third language desirable. **French language skill is mandatory**

**WHAT YOU WILL LIKE ABOUT US**
- Atmosphere that promotes collaboration, exchanges, and inclusion.
- Group insurance and employee assistance program in effect 3 months after your hiring.
- Contribution to the OPTrust defined benefit pension plan.
- In addition to your 4 weeks of vacation: 5 days of personal leave, 15 sick days and 13 holidays per year.
- Professional training opportunities related to a multitude of transferable skills.
- Reduced summer hours and closing of the Center at lunch time.
- Access to free parking
- Modern work environment with well-designed workspaces.
- Abundant green spaces and beautiful gardens at your fingertips.
- Located in the heart of Orléans, the establishment offers quick access to a variety of amenities, shops, and restaurants.

**TO APPLY**
- Your CV
- A cover letter

The Eastern Ottawa Resource Centre follows a practice of non-discrimination and diversity as well as accommodation for people with a disability.

We thank all applicants for their interest in the position, but we will only contact those selected for an interview.

**Job Types**: Permanent, Full-time

**Salary**: From $41,372.00 per year

**Benefits**:

- Casual dress
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Orleans, ON K4A 3T9: reliably commute or plan to relocate before starting work (required)

**Education**:

- DCS / DEC (preferred)

**Language**:

- English (required)
- French (required)

Work Location: In person

Application deadline: 2023-10-16

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