Community Support Services Worker

2 weeks ago

Orleans, Canada Eastern Ottawa Resource Centre Full time

**Community Support Services Worker**

**Full Time - 18 month contract -**

**Starting salary: $51,293.00**

**Description of Responsibilities**
- Coordinate Community Support Services for seniors, adults with a physical disability and their caregivers.
- Assess clients to determine their needs and preferences for appropriate services, informing them of available internal and external programs and services, and making appropriate referrals.
- Ensure the accuracy and confidentiality of client files in the client information management system
- Conduct visits with clients as needed and keep up-to-date client records.
- Liaise with community partners to ensure effective provision of service delivery.
- Support program development, promotion & evaluation.
- Assist in the orientation of volunteers and students.
- Work within the CSS team and larger multi-service team of the Centre to accomplish diverse tasks.
- Perform required administrative functions.

**Qualifications**
- Post-secondary education in Social Sciences, Gerontology or a related field;
- Previous related experience in home support services;
- Experience working with seniors, adults with physical disabilities and caregivers;
- Excellent communication skills and strong interpersonal skills;
- Ability to work and function as a member of the Community Support Services team and the larger Resource Centre team;
- Ability to support volunteers;
- A commitment to high quality, client centered services through superior organizational and problem-solving skills.
- Superior computer competencies (Word, Excel, Outlook, CIMS, others)
- Oral and written fluency in English and French. **French language skill is mandatory.**:

- Valid Driver’s License and access to a vehicle
- Excellent attention to detail;
- Excellent telephone manner/skills.

**Job Types**: Full-time, Fixed term contract

**Salary**: From $51,293.00 per year

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Education**:

- DCS / DEC (preferred)

**Language**:

- French (required)

Licence/Certification:

- Class 5 Licence (preferred)

Ability to Commute:

- Orleans, ON K4A 3T9 (required)

Work Location: Hybrid remote in Orleans, ON K4A 3T9

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