Client Service Specialist- Food

2 weeks ago

Guelph, Canada DNV Full time

**About us**:
We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.

As a trusted voice for many of the world s most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.

**About the role**:
**What You'll Do**
- Provide a high level of customer service in which dedicated support and interaction with our clients is the focal point. This is to include processing internal and external requests associated with the client
- In addition, this position will work with our technical group to ensure the quality of work and documentation meets Accreditation requirements as well as internal KPI s
- In all tasks, ensure quality of data and timelines meet requirements in accordance with scheme and DNV s ICP and internal KPI s
- Coordinate planning efforts within the customer audit cycle while meeting requirements. This will include coordination between auditor, client, and global scheduling units
- Issue and maintain certificates based on verifying information in the database
- Enter and maintain all related data into a multi system database
- Work with management to track the audit progression based on the scheme rules and client requests
- Review audit data and update multi system database to account for the changes impacting the clients certifications
- Assist with resolving questions/conflicts regarding the Certification Process
- Maintain lines of communication internally with DNV s Sales Team, Technical Team, Auditors, Accounting Teams, and Managers
- Consistently meet key metrics - KPI s related to scheduling and planning, response time internally and externally, and Reports

**What we offer**:

- Generous Paid Time Off (Vacation, Company Holidays, Parental Leave, Sick, and Disability)]
- Medical, Dental, and Vision Benefit Plan
- Group retirement plan with company match
- Company provided life insurance, short-term, and long-term disability benefits
- Education reimbursement program
- Employee and Family Assistance Program with counseling, coaching, and support options
- Flexible work schedule with hybrid/remote opportunities

**Benefits vary based on position, tenure, location, and employee election**

**How We Do It**

We Care, We Dare, We Share

DNV is a proud equal-opportunity employer committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

For more information

Read more here
Diversity and inclusion in everything we do every day - DNV

Meet our employees - DNV

About DNV

DNV Careers

**About you**:
**What is Required**
- 5+ years administrative experience
- 3+ years of proven high level customer service experience
- Experience in Microsoft Office
- Strong written and verbal English communication skills We conduct pre-employment background
-

**Preferred Skills**
- Bachelor s Degree
- 1+ years experience relating to Food & Beverage Schemes (FSSC, SQF, BRC and ISO22000).
- Additional scheme knowledge is helpful
- Certification Body Problem Solving Process Training
- 17021 Training
- Immigration-related employment benefits, for example visa sponsorship, are not available for this position

Requisition #cltyuz33w000v09l38laj3fdm

  • Food and Beverage Client Service Specialist

    6 days ago

    Guelph, Canada DNV Full time

    **Local Unit & Position Description**: DNV is one of the world s leading certification bodies. We help businesses assure the performance of their organizations, products, people, facilities and supply chains through certification, verification, assessment, and training services. Partnering with our customers, we build sustainable business performance and...

  • Food and Beverage Client Service Specialist

    5 days ago

    Guelph, Ontario, Canada DNV Full time

    Local Unit & Position Description:DNV is one of the world s leading certification bodies. We help businesses assure the performance of their organizations, products, people, facilities and supply chains through certification, verification, assessment, and training services. Partnering with our customers, we build sustainable business performance and create...

  • Client Service Specialist- Food

    1 week ago

    Guelph, Canada DNV Full time

    **About us**: We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence. As a trusted voice for many of the world s most successful...

  • Food and hospitality services assistant

    2 months ago

    Guelph, Canada University of Guelph Full time

    Starting date : 1 position to fill as soon as possible Home Careers @ Guelph Current Opportunities Food and Hospitality Services Assistant Food and Hospitality Services Assistant Forbes includes U of G Among Canada’s Best Employers Casual Food and Hospitality Services Assistant University of Guelph, Ridgetown Campus Please apply by emailing...

  • Food and hospitality services assistant

    2 months ago

    Guelph, Canada University of Guelph Full time

    Starting date : 1 position to fill as soon as possible Home Careers @ Guelph Current Opportunities Food and Hospitality Services Assistant Food and Hospitality Services Assistant Forbes includes U of G Among Canada’s Best Employers Casual Food and Hospitality Services Assistant University of Guelph, Ridgetown Campus Please apply by emailing...

  • Food and hospitality services assistant

    2 months ago

    Guelph, Canada University of Guelph Full time

    Starting date : 1 position to fill as soon as possible Home Careers @ Guelph Current Opportunities Food and Hospitality Services Assistant Food and Hospitality Services Assistant Forbes includes U of G Among Canada’s Best Employers Casual Food and Hospitality Services Assistant University of Guelph, Ridgetown Campus Please apply by emailing...

  • Food and hospitality services assistant

    3 weeks ago

    Guelph, Canada University of Guelph Full time

    Starting date : 1 position to fill as soon as possible Home Careers @ Guelph Current Opportunities Food and Hospitality Services Assistant Food and Hospitality Services Assistant Forbes includes U of G Among Canada’s Best Employers Casual Food and Hospitality Services Assistant University of Guelph, Ridgetown Campus Please apply by emailing...

  • Food and hospitality services assistant

    3 weeks ago

    Guelph, Canada University of Guelph Full time

    Starting date : 1 position to fill as soon as possible Home Careers @ Guelph Current Opportunities Food and Hospitality Services Assistant Food and Hospitality Services Assistant Forbes includes U of G Among Canada’s Best Employers Casual Food and Hospitality Services Assistant University of Guelph, Ridgetown Campus Please apply by emailing...

  • Client Relations Specialist

    2 months ago

    Guelph, Canada Alamo Cleaning Services Inc. Full time

    Job Summary: We are seeking a highly motivated and customer-oriented individual to join our team as a Client Specialist. As a Client Specialist, you will be responsible for providing exceptional customer service and support to our clients. This is a dynamic role that requires excellent communication skills, attention to detail, and the ability to multitask...

  • Client Relations Specialist

    1 week ago

    Guelph, Canada Alamo Cleaning Services Inc. Full time

    Job Summary: We are seeking a highly motivated and customer-oriented individual to join our team as a Client Specialist. As a Client Specialist, you will be responsible for providing exceptional customer service and support to our clients. This is a dynamic role that requires excellent communication skills, attention to detail, and the ability to multitask...

  • Veterinary Client Care Specialist

    4 weeks ago

    Guelph, Canada Highway 24 Vet Clinic Full time

    **Highway 24 Veterinary Clinic,** located in a beautiful country setting, is looking for a full-time veterinary receptionist to join the team. We are an AAHA accredited clinic located in Guelph. We are a busy animal practice with 7 vets offering routine appointments, dental surgery, general surgery, acupuncture and chiropractic, laser therapy, digital...

  • Food Safety Systems Specialist

    1 week ago

    Guelph, Canada Meat & Poultry Ontario Full time

    The Food Safety Systems Specialist provides front line technical support on food safety and regulatory compliance issues. The position is accountable to the Director - Centre for Meat Innovation and Technology, and works in close collaboration with the Technical Director - Meat & Poultry Ontario. The Food Safety Systems Specialist works with Ontario meat...

  • Client Care Specialist

    3 weeks ago

    Guelph, Canada Gateway Services Inc Full time

    **Client Care Specialist** **ABOUT GATEWAY SERVICES** Gateway Services is Canada's first accredited pet aftercare provider offering 24/7 professional grief support, memorial keepsakes, pet burial, and fully trackable pet cremation. With 150+ locations, 2,000 team members and servicing over 17,000 veterinary clinics across North America, Gateway has built a...

  • Client Care Specialist

    3 weeks ago

    Guelph, Canada Gateway Services Inc Full time

    **Client Care Specialist** **ABOUT GATEWAY SERVICES** Gateway Services is Canada's first accredited pet aftercare provider offering 24/7 professional grief support, memorial keepsakes, pet burial, and fully trackable pet cremation. With 150+ locations, 2,000 team members and servicing over 17,000 veterinary clinics across North America, Gateway has built a...

  • Client Care Specialist

    2 months ago

    Guelph, Canada Gateway Services Inc Full time

    **Client Care Specialist** **ABOUT GATEWAY SERVICES** Gateway Services is Canada's first accredited pet aftercare provider offering 24/7 professional grief support, memorial keepsakes, pet burial, and fully trackable pet cremation. With 150+ locations, 2,000 team members and servicing over 17,000 veterinary clinics across North America, Gateway has built a...

  • Client Care Specialist

    7 days ago

    Guelph, Canada Gateway Services Inc Full time

    **Client Care Specialist** **ABOUT GATEWAY SERVICES** Gateway Services is Canada's first accredited pet aftercare provider offering 24/7 professional grief support, memorial keepsakes, pet burial, and fully trackable pet cremation. With 150+ locations, 2,000 team members and servicing over 17,000 veterinary clinics across North America, Gateway has built a...

  • Member & Client Services Specialist

    3 weeks ago

    Guelph, Canada Ontario One Call Full time

    **Member & Client Services Specialist**: Build your future at Ontario One Call! **Company Overview**: Ontario One Call acts as the communications link between buried infrastructure owners (our members) and individuals who are planning to dig in the province of Ontario. In 2012, the Ontario Underground Infrastructure Notification System Act was passed, which...

  • Member & Client Services Specialist

    4 days ago

    Guelph, Canada Ontario One Call Full time

    **Member & Client Services Specialist**: Build your future at Ontario One Call! **Company Overview**: Ontario One Call acts as the communications link between buried infrastructure owners (our members) and individuals who are planning to dig in the province of Ontario. In 2012, the Ontario Underground Infrastructure Notification System Act was passed, which...

  • Food and hospitality services assistant

    2 months ago

    Guelph, ON, Canada University of Guelph Full time

    Starting date : 1 position to fill as soon as possible Home Careers @ Guelph Current Opportunities Food and Hospitality Services Assistant Food and Hospitality Services Assistant Forbes includes U of G Among Canada’s Best Employers Casual Food and Hospitality Services Assistant University of Guelph, Ridgetown Campus Please apply by emailing...

  • Client Care Specialist

    5 days ago

    Guelph, Ontario, Canada Gateway Services Inc Full time

    Client Care SpecialistABOUT GATEWAY SERVICESGateway Services is Canada's first accredited pet aftercare provider offering 24/7 professional grief support, memorial keepsakes, pet burial, and fully trackable pet cremation. With 150+ locations, 2,000 team members and servicing over 17,000 veterinary clinics across North America, Gateway has built a solid...