Front Desk, Playground and Party Attendant

4 weeks ago


Barrie, Canada Kings and Castles Full time

**Front Desk, Playground and Party Attendant**

Kings and Castles is a 9,500sqft indoor playground and family restaurant specializing in clean and interactive family fun. Geared to families with children ages 6 months to 12 years old, but with amenities to please all members of the family. Our play center strives to make family occasions stress free, fun and memorable. Our staff help to create a fun, warm and inviting environment where friends and families want to celebrate each milestone.
- The Front Desk, Playground and Party Attendant_ is a fun and rewarding role that covers all aspects of the hospitality service; including front desk reception, retail sales, food service and event decorating. We are looking for a highly adaptable person that can work efficiently both independently and as a member of a team in a busy, high-energy environment. **Training will be provided and tasks may be adjusted in accordance with team members’ strengths.**

**RESPONSIBILITIES**
- Greet guests, answer phone, book parties and process payments using cash and our POS system
- Provide an exceptional level of customer service to guests of all ages
- Maintain a safe environment, adhering to all safety policies and procedures and addressing any hazards that may arise
- Spot clean and tidy on an ongoing basis; as well as cleaning floors, café tables, counters, games, play structure, play areas and washrooms
- Monitor the playground, ensuring that guests adhere to safety policies and procedures
- Accurately place food orders and assist in delivering to and clearing/cleaning tables
- Party room set up and take down; including preparing decorations and placement of balloons and other party decorations
- Input updates to customer database and online party calendar
- Effectively handle and relay all guest inquiries, questions and concerns to management
- Conduct opening/closing procedures
- Maintain record of daily operations as required with communication book and checklists
- Other duties as required

**QUALIFICATIONS**
- Previous hospitality, retail or customer service experience preferred, but not required
- Ability to work with mínimal supervision to prioritize jobs and multi-task effectively
- Excellent communication skills
- Comfortable using computers and answering telephones
- Strong work ethic, punctuality and attention to detail will bring you success in this role
- Criminal Record Check and Vulnerable Sectors Check may be requested

**WORK CONDITIONS**
- Must be able to stand and/or walk for long periods of time
- Must be able to maintain focus and calm in a loud environment and under pressure
- Ability to work well within a fast paced team environment

**SCHEDULE**

**Job Type**: Part-time

**Salary**: From $17.50 per hour

Schedule:

- Day shift
- Evening shift
- Every Weekend
- Holidays

Work Location: In person

Application deadline: 2023-11-14
Expected start date: 2023-11-18



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