Front Desk Agent
2 weeks ago
We are looking for a part time Hotel Front Desk Agent/Night Auditor to serve as our guests’ first point of contact and manage all aspects of their accommodation.
Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities
Ultimately, you will help create a pleasant and memorable stay for our guests.
**Responsibilities**
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
If you are looking to work at a great hotel with a great team we welcome your resume
**Job Type**: Part-time
Pay: $17.00-$18.00 per hour
Expected hours: 20 - 24 per week
**Benefits**:
- On-site parking
Schedule:
- Evening shift
- Every Weekend
- Monday to Friday
- Night shift
Work Location: In person
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