Counter Sales Representative

5 months ago

Langley, Canada Brookswood Rentals & Equipment Full time

As a Counter Sales Representative in the equipment rental & hardware industry, you will be responsible for providing exceptional customer service and support to clients renting equipment for various purposes, as well as selling retail items and whole goods. Your primary goal will be to ensure a seamless rental process, address customer inquiries and concerns, and uphold the company's reputation for excellence in service delivery.

This is shift work between two companies located in Brookswood & Aldergrove. You will work between both branches as needed. Weekend work required.

**Responsibilities**:
2. **Rental Coordination**: Coordinate equipment rentals, including scheduling pick-ups, drop-offs, and ensuring availability of requested equipment. Constant communication with the rental delivery driver is essential in being successful.

3. **Customer Assistance**: Provide guidance to customers on equipment selection, usage instructions, safety protocols, and any additional services offered.

4. **Documentation**: Maintain accurate records of rental transactions, contracts, and customer information in the company database.

5. **Inventory Management**: Assist in monitoring inventory levels, including equipment availability, maintenance schedules, and replenishment needs. This includes receiving product, stocking shelves, and facing product. This requires constant communication with your manager in which inventory needs to be added or adjusted.

6. **Store Cleanliness**: Your responsibility will be the cleanliness and tidiness of the store front and back. Daily facing, washing, and sweeping is required.

7. **Collaboration**: Work closely with other departments & locations, such as operations and maintenance, to ensure smooth coordination of rental activities. This includes providing support at all locations as needed.

8. **Training**: Stay updated on product knowledge, rental policies, and industry trends to provide accurate information and support to customers.

9. **Yard Help**:Our company consists of a store and a yard. From time to time, you may be requested to help in the back of the yard.

**Qualifications**:
Previous experience in customer service, preferably in a related industry such as equipment rental, automotive, or construction.

Strong communication skills, both verbal and written, with the ability to effectively interact with diverse clientele.

Excellent problem-solving abilities and a customer-centric approach to handling inquiries and complaints.

Detail-oriented with the ability to multitask and prioritize tasks in a fast-paced environment.

Knowledge of equipment operation and safety protocols is an advantage.

**Working Conditions**: This role primarily operates in an office setting but may require occasional outdoor work to assist with equipment inspections or customer demonstrations. - Flexibility in working hours, including weekends is required to accommodate customer needs and rental schedules. Schedule will be full time including weekends.

**Benefits**: - Competitive salary commensurate with experience. Other benefits as per company policy

Pay: $18.50-$19.00 per hour

Expected hours: 40 per week

**Benefits**:

- Casual dress
- On-site parking
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Every Weekend

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

  • Counter Sales Representative

    5 months ago

    Langley, Canada Bumper to Bumper Full time

    Are you a **Counter sales representative** seeking exciting new opportunities? Join our thriving store team, where you will have the freedom to shape your role and contribute to the growth of our company in **Langley**. **What You'll Gain Working at Bumper to Bumper?** - A salary to match your skills. - Comprehensive benefits and employee assistance program...

  • Counter Sales Representative

    1 month ago

    Langley Township, Canada E.B. Horsman & Son Full time

    About the RoleThe Customer Service - Counter Sales representative serves as the primary point of contact for incoming branch customers, providing exceptional customer service by interpreting customer needs, troubleshooting issues, and ensuring order accuracy.Key ResponsibilitiesCollaborate with the team to achieve sales and customer satisfaction...

  • Counter Sales Representative

    1 month ago

    Langley Township, Canada E.B. Horsman & Son Full time

    About the RoleThe Customer Service - Counter Sales representative serves as the primary point of contact for incoming branch customers, providing exceptional customer service by interpreting customer needs, troubleshooting issues, and ensuring order accuracy.Key ResponsibilitiesCollaborate with the team to achieve sales and customer satisfaction...

  • Counter Sales Representative

    1 month ago

    Langley Township, Canada E.B. Horsman & Son Full time

    About the RoleThe Customer Service - Counter Sales representative serves as the primary point of contact for incoming branch customers, providing exceptional customer service by interpreting customer needs, troubleshooting issues, and ensuring order accuracy.Key Responsibilities:Collaborate with the team to achieve sales and customer satisfaction...

  • Counter Sales Representative

    1 month ago

    Langley Township, Canada E.B. Horsman & Son Full time

    About the RoleThe Customer Service - Counter Sales representative serves as the primary point of contact for incoming branch customers, providing exceptional customer service by interpreting customer needs, troubleshooting issues, and ensuring order accuracy.Key Responsibilities:Collaborate with the team to achieve sales and customer satisfaction...

  • Counter Sales Representative

    5 months ago

    Langley, Canada Brookswood Rentals & Equipment Full time

    As a Counter Sales Representative in the equipment rental & hardware industry, you will be responsible for providing exceptional customer service and support to clients renting equipment for various purposes, as well as selling retail items and whole goods. Your primary goal will be to ensure a seamless rental process, address customer inquiries and...

  • Counter Sales Representative

    5 months ago

    Langley, Canada Brookswood Rentals & Equipment Full time

    As a Counter Sales Representative in the equipment rental & hardware industry, you will be responsible for providing exceptional customer service and support to clients renting equipment for various purposes, as well as selling retail items and whole goods. Your primary goal will be to ensure a seamless rental process, address customer inquiries and...

  • Counter Sales Representative

    5 months ago

    Langley, Canada Brookswood Rentals & Equipment Full time

    As a Counter Sales Representative in the equipment rental & hardware industry, you will be responsible for providing exceptional customer service and support to clients renting equipment for various purposes, as well as selling retail items and whole goods. Your primary goal will be to ensure a seamless rental process, address customer inquiries and...

  • Front Counter Sale Representative

    5 months ago

    Langley, Canada Kal Tire Full time

    20140 98 AVE LANGLEY BC. Your positive mindset, sales & organizational skills, willingness to be cross-trained and customer first approach, will make you stand out and be successful in this role. **Working Hours**: - Full Time - Monday-Friday - 8 am to 5 pm - Some Saturdays **Required Skills & Abilities** - Outstanding customer service skills with a...

  • Front Counter Sale Representative

    5 months ago

    Langley, Canada Kal Tire Full time

    **Required Skills & Abilities** - Outstanding customer service skills with a genuine desire to deliver excellent customer service experiences, every time. - Proven ability in an inside sale and/or counter sales environment; can provide product knowledge information to customers in a confident and friendly manner. - Ability to provide detailed pricing terms...

  • Counter Sales Associate

    5 months ago

    Langley, Canada Carrier Enterprise Canada Full time

    Position**:COUNTER SALES ASSOCIATE** Reporting to: Sales Center Manager Location**:Langley, BC** **The Opportunity** - Provide top quality service to our customers - Handle customer calls and inquiries - Quote prices to customers - Process customer orders over the counter and telephone - Maintenance of the showroom, including stocking shelves -...

  • Front Counter Sales

    5 months ago

    Langley, Canada West Central Building Supplies Full time

    West Central Building Supplies is looking for an outgoing individual who is able to deliver exceptional customer service as a Front Counter Sales/Cashier Person. West Central Building supplies works hard to provide construction materials and services to the building community while offering a relaxed, comfortable but professional working...

  • Electrical Sales Representative

    3 weeks ago

    Langley Township, Canada E.B. Horsman & Son Full time

    About the RoleThe Customer Service - Counter Sales representative acts as the primary point of contact for incoming branch customers. They are responsible for providing excellent customer service by interpreting customer needs, troubleshooting issues, ensuring order accuracy and recommending products and solutions.Key Responsibilities:Team player. Being...

  • Inside Sales Representative

    5 months ago

    Langley, Canada Messer Canada Inc Full time

    **About Messer** Messer is the largest privately held industrial gas business in the world, and a leading industrial and medical gas company in North and South America. We offer over 125 years of expertise in industrial, medical, specialty and electronic gases. Messer delivers quality gases, related services and technology via an extensive production and...

  • Counter Salesperson

    5 months ago

    Langley, Canada EMCO Universal Full time

    Company Description With over 115 years of experience, EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry. We provide quality and cutting-edge products that help support residential, commercial and infrastructure initiatives across Canada. At EMCO Corporation, we...

  • Counter Salesperson

    2 months ago

    Langley, Canada Universal Supply Co Full time

    **Company Description** With over 115 years of experience, Universal Supply Co, a division of EMCO Corporation, is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry. We provide quality and cutting-edge products that help support residential, commercial and infrastructure initiatives...

  • Outside Sales Representative

    4 days ago

    Langley, Canada EMCO Corporation Full time

    Job SummaryThe Outside Account Manager plays a crucial role in developing lasting, ethical customer relationships to maximize profitable sales for each customer. This position is ideal for a driven individual with excellent communication skills and a passion for building strong relationships.Key ResponsibilitiesVisit customer offices, shops, and job sites to...

  • Sales Representative

    4 weeks ago

    Langley, Canada Acosta Full time

    {"title": "Sales Representative", "content": "Unlock Your Potential as a Sales RepresentativeAre you passionate about consumer electronics and eager to showcase the latest innovations in home cinema entertainment? We're seeking a driven individual to join our Home Electronics Sales Team as a Sales Representative.As a Sales Representative, you will serve as...

  • Sales Representative

    4 weeks ago

    Langley, Canada Acosta Full time

    {"title": "Sales Representative", "content": "Unlock Your Potential as a Sales RepresentativeAre you passionate about consumer electronics and eager to showcase the latest innovations in home cinema entertainment? We're seeking a driven individual to join our Home Electronics Sales Team as a Sales Representative.As a Sales Representative, you will serve as...

  • Counter Salesperson

    4 months ago

    Langley, Canada EMCO Corporation Full time

    Job DescriptionSalary Range - $45,000As a Counter Salesperson, you will provide sales support to walk-in customers who come to our Profit Centre counters. You will provide the highest level of customer service by maintaining, stocking, and keeping a clean counter sales area. In addition, you will provide support to customers by answering questions, picking,...