Systems Analyst

1 month ago

Calgary, Canada BURNCO ROCK PRODUCTS Ltd Full time

**Rock it with BURNCO**

**BURNCO** has an incredible opportunity for a Systems** Analyst** to be based out of our corporate headquarters in **Calgary, Alberta**. As a Systems Analyst, you will play a crucial role within our Systems Infrastructure team and reporting up to the System Lead, Operations. You will be responsible for maintaining, configuring, and ensuring the reliable operation of our IT server and domain infrastructure across various locations, data centers and cloud platforms such as Azure and AWS.

This includes troubleshooting, supporting storage, backup/recovery, hardware and OS patching, as well as monitoring system technologies. Additionally, you will actively participate in initiatives aimed at continuously improving our IT capabilities to meet the evolving needs of our organization. This position not only offers tremendous career growth potential but also provides an exciting and positive work environment where you can make a significant impact shaping BURNCO's IT future.

**WHAT YOU WILL BE DOING**

**Operational Support**:

- Build, deliver, and maintain data protection operations, including backup, replication, and monitoring for both on-premises and cloud environments.
- Conduct server management activities, including installation, monitoring, and patching.
- Maintain core infrastructure components such as file servers, print, RDS, NPS, DHCP, Exchange servers.
- Ensure server room maintenance, including power, network, and environmental systems.
- Maintaining virtualization requirements, migration and upgrades.
- Maintaining and troubleshooting Server, storage disks hardware upgrade and architectural configuration.
- Create and manage group policies, AD accounts, groups, role based access policies.
- Perform server upgrades and implement infrastructure and configuration as code methodologies.
- Manage data storage, file shares, and permissions for users and machines.
- Additional tasks as directed.

**Project Delivery**:

- Contribute to cloud migration projects, including analyzing functional requirements, determining technical requirements, participating in architecture and design activities, developing migration artifacts, and executing migration processes.
- Prioritize and manage multiple tasks and projects to meet deadlines and deliverables on time.
- Identify and proactively address potential bottlenecks or obstacles, ensuring smooth project completion and IT operational acceptance.
- Communicate project progress, risks, and issues to stakeholders and provide mitigation strategies.

**Quality**:

- Maintain the quality and reliability of our IT server and domain infrastructure through regular monitoring, troubleshooting, and maintenance.
- Develop and execute test plans to verify system functionality and performance.
- Collaborate with security specialists to design, implement, and test security controls aligned with best practices.
- Continuously evaluate and improve system performance, availability and efficiency.
- Document system configurations, processes and procedures to ensure operational continuity and knowledge transfer.
- Participate in incident and problem management activities, including post-mortem incident analysis and root cause analysis.

**REALITY OF THE JOB**

The role primarily operates on-site from our BURNCO head office in Calgary, but may also require occasional work in data centers and field locations. The standard workweek is Monday to Friday, with occasional weekend activities and 24x7 on-call availability in a rotation schedule.

As part of the role, there may be a need to lift and transport computing equipment, servers, and other hardware components. Occasional ladder climbing and work in confined spaces may be required for inspections and maintenance tasks. Some travel may be necessary to visit other BURNCO industrial and office locations, as well as data centers.

Due to the nature of the role, it is essential to work collaboratively, and be open to learning new approaches and direction, and effectively manage tight deadlines and stress.

**WHAT WE WOULD LIKE FROM YOU**

**Experience and Technical Skills/Knowledge**
- Minimum 8+ years of overall work experience, with 5+ years in similar role supporting mid-to-large infrastructure environments.
- Proficiency in cloud provider services, particularly MS Azure and AWS.
- Knowledge of infrastructure-as-code approaches and automation tools.
- Experience in Identity management, virtualization platforms, and operating systems.
- Understanding of database technologies, caching mechanisms, and identify/access management concepts.
- Proficiency in monitoring tools, cloud networking, and cloud security practices.
- Experience in analyzing cloud spending and optimizing resources.
- Familiarity with implementing resilience strategies and backup/recovery tools.
- Ability to work with architecture tools and associated artifacts.

**Education/Certification/Designation**
- Bachelor’s Degree in Computer Science,

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