Conference Services Director

5 months ago

Halifax, Canada Dalhousie Student Union Full time

**ABOUT**

The Dalhousie Student Union (DSU) is an incorporated non-profit with the objectives of:

- acting as the official representative organization of Dalhousie students;
- serving as the medium of communication between Dalhousie students and the governing bodies of the University;
- encouraging Dalhousie students to have an awareness of their responsibilities in the local, provincial, national, and international community;
- providing services and programming that enhance student life in a financially, socially, and environmentally responsible manner.

With over 20,000 members, the DSU is here to make sure students get the most out of their experience at Dalhousie. The DSU advocates for student rights, builds community on campus through events, supports over 250 societies, and provides discount services

**OVERVIEW**

The DSU Conference Services Director organizes and oversees event bookings from planning to execution, ensuring efficiency and smooth operations. They meet with clients (including student societies, Dalhousie Departments, and external third parties) and representatives to learn about their event needs and budgets. From there, they will develop plans and guidelines with staff, book catering and venues according to the clients' preferences, arrange programs, and coordinates other services. They lead and encourage staff to reach goals, maintaining an active communication line to promptly and efficiently resolve any issues in order to provide top of the line service in and outside of the Dalhousie community.

**HOURS OF WORK**:35hrs weekly September-April, 30hrs weekly May-August

**WORK TERM**: 1 year Maternity Leave Contract

**RESPONSIBILITIES**
- Responsible for booking room reservations for internal and external clients.
- Act as the group organizer's contact and plan all details of the client's event or conference needs including menus, audio-visual, room layout, meeting times, check in/out procedures etc.
- Coordination of various support services for meeting and lobby space including maintenance and custodial, event technology, food and bar services, and transition to SUB Coordinator responsibilities.
- Ensuring good general order and appearance of the facility as it applies to overall cleanliness and room conditions.
- Reviewing and streamlining space reservation and allocation process on an ongoing basis to meet student and public needs.
- Relay all details of conferences and events to relevant departments in a professional, thorough, and timely manner.
- Run weekly Sales & Catering reports and ensure the system is current and up to date, upkeep of Sales & Catering menus, resources, pricing and function diary.
- Responsible for preparing and distributing Event Orders and floor plans on a daily/weekly basis. This includes the prompt distribution of last-minute changes to affected departments.
- Ensure the efficiency of Function Tracker to track, solicit, book, produce booking's and follow up on accounts.
- Build a close partnership with associated Dalhousie Departments to ensure all contractual terms agreed upon are carried out as well as to maximize function space for the highest profitability for the DSU.

Client Relationships
- Overseeing clients while in-house, ensuring their events go as they expect and anticipating their needs.
- Conduct site visits for clients.
- Conduct pre
- and post-conference meetings with groups to plan and address strengths and weaknesses of an event while soliciting repeat business.
- Ensure close relationships are established and maintained with clients to encourage repeat business.
- Resolve guest complaints when necessary.

Finance & Revenue
- Responsible for financial aspects of the department including accounts receivable, invoicing customers, collections, preparing journal entries, and month-end review.
- Accurately forecast and project group revenue.
- Be fully accountable for the achievement of departmental revenue targets.

Supervision
- Hires, trains, and directs part-time staff Conference Service Staff.
- Foster a co-operative team spirit with and between Conference Service Staff, facilities, A/V, catering and custodial teams.
- To be Health & Safety conscious and actively involved in maintaining a safe work environment.

Marketing and Promotion
- Conducting formal and informal surveys on an ongoing basis with students and external clients for the purpose of improving upon service levels and maintaining good customer relations.
- In collaboration with the Communications Department, Responsible for the promotion of the building as a conference and meeting facility, including lobby vendors.

Performs all other job-related duties as directed by the General Manager.

**QUALIFICATIONS**
- Prior experience in the planning and implementation of events, with experience in budget development and control required.
- Ability to manage many projects and tasks simultaneously using strong time management and prioritization skills.
- Must be able to work

  • Conference Attraction Coordinator

    6 months ago

    Halifax, Canada Events East Group Full time

    Halifax, NS Sales and Business Development Entry Level Full-time - Permanent **THE ORGANIZATION**: At Events East Group, we proudly manage and operate the Halifax Convention Centre, Scotiabank Centre and Scotiabank Centre Box Office. Our people and our community make us the favoured event destination for our guests. Whether we're attracting large...

  • Conference Services Manager

    3 months ago

    Halifax, Canada Marriott International, Inc Full time

    **Job Number** 24156938 **Job Category** Event Management **Location** The Westin Nova Scotian, 1181 Hollis Street, Halifax, Nova Scotia, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **Additional Information**:This hotel is owned and operated by an independent franchisee, The Westin Nova...

  • Senior Conference Coordinator

    4 days ago

    Halifax, Nova Scotia, Canada Halifax Tower Hotel Ltd. Full time

    About the RoleWe are seeking an experienced Senior Conference Coordinator to join our team at Halifax Tower Hotel Ltd. in a permanent position.Salary and BenefitsThe estimated salary for this role is $70,000 - $90,000 per annum, depending on experience. In addition to a competitive salary, we offer a range of benefits including health insurance, retirement...

  • Conference Services Manager- The Westin Nova Scotian

    3 months ago

    Halifax, Canada Westin Nova Scotian Full time

    **_The Westin Nova Scotian, in the Halifax Seaport District, offers travellers a relaxing retreat with stunning views of Halifax Harbour as well as a central location to access an array of restaurants, nightlife, and attractions. _** **_Our modern, upscale rooms and suites offer luxurious accommodations with contemporary amenities. With ove_**_r...

  • Conference Services Manager- The Westin Nova Scotian

    5 months ago

    Halifax, Canada Westin Nova Scotian Full time

    **Conference Services Manager - The Westin Nova Scotian** Are you a meticulous planner? Does putting together a large party or meeting challenge you while seeing a small function go off perfectly gives you satisfaction? Do you like to be the go to person to make magic happen? Then maybe the role of Conference Services Manager is right for you. This role...

  • Conference Coordinator and Event Management Professional

    1 day ago

    Halifax, Nova Scotia, Canada MACDONNELL Full time

    At MACDONNELL, we are seeking a highly organized and detail-oriented individual to fill the role of Conference Coordinator and Event Management Professional.About the RoleThis is an excellent opportunity for an ambitious and results-driven professional to join our team and contribute to the success of our events and training programs.We are offering a...

  • Director, Equity, Diversity, Inclusion and

    3 months ago

    Halifax, Canada Government of Nova Scotia Full time

    **Competition #**: 43959 **Department**: Equity and Anti-Racism Initiatives **Location**: HALIFAX **Type of Employment**: Term **Union Status**: Exclusion - Non Union - NSPG **Closing Date**: 10-Sep-24 (Applications are accepted until 11:59 PM Atlantic Time) Designation Status This opportunity is designated to applicants that identify as Indigenous Person,...

  • Associate Director, Regulatory Services Management

    1 month ago

    Halifax, Canada MUFG Investor Services Full time

    p> About MUFG Investor Services: MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of the largest banks in the world with $2.8 trillion in assets – we provide clients access to a range of leading solutions from fund administration,...

  • Director, Equity, Diversity, Inclusion and

    3 months ago

    Halifax, Canada Province of Nova Scotia Full time

    **Department**:Equity and Anti-Racism Initiatives **Location**:HALIFAX **Type of Employment**:Term **Union Status**:Exclusion - Non Union - NSPG **Closing Date**:10-Sep-24 (Applications are accepted until 11:59 PM Atlantic Time) **Designation Status**: This opportunity is designated to applicants that identify as Indigenous Person, African/Black Nova...

  • Training and Conference/Office Assistant

    6 months ago

    Halifax, Canada MACDONNELL Full time

    Core Responsibilities include assistance with : Conference organization and marketing Managing relationships with delegates, speakers and sponsors Training program sales support Training program logistics planning Training material coordination Skill requirements: Experience in administration and a fast paced office environment; Sound...

  • Director, Disability Management Services and Implementation

    2 months ago

    Halifax, Canada The University of King’s College Full time

    h3>Director of Equity and Community SupportsThis is a full-time, permanent position, subject to a probationary period.Established in 1789, the University of King’s College is Canada’s oldest chartered university and is associated with Dalhousie University. A small and extraordinarily lively academic community located in Halifax (Kjipuktuk), Nova Scotia,...

  • Director of Corporate Services

    5 months ago

    Halifax, Canada Province of Nova Scotia Full time

    **Department**:Public Works **Location**:HALIFAX **Type of Employment**:Permanent **Union Status**:Exclusion - Non Union - NSPG **Closing Date**:02-May-24 (Applications are accepted until 11:59 PM Atlantic Time) **Designation Status**: **About Us**: Building and maintaining our provincial infrastructure is no small job. At the Department of Public...

  • Dining Services Director

    7 days ago

    Halifax, Nova Scotia, Canada Shanghai 360 Full time

    OverviewAs a Dining Services Director at Shanghai 360, you will play a key role in ensuring the highest quality food and service standards are met. This is an exciting opportunity to join our team and make a real impact on the culinary experience for our customers.

  • ESG Reporting Associate Director

    4 weeks ago

    Halifax, Nova Scotia, Canada MUFG Investor Services Full time

    About MUFG Investor Services:We are a leading provider of administration, asset services, banking, and fund financing solutions to over 480 global investment firms.Our team is dedicated to delivering exceptional service and support to our clients, and we are seeking a highly skilled ESG Reporting Associate Director to join our team.Job Description:This role...

  • Director, in Person Services

    5 months ago

    Halifax, Canada Province of Nova Scotia Full time

    **Department**:Service Nova Scotia **Location**:HALIFAX **Type of Employment**:Permanent **Union Status**:Exclusion - Non Union - NSPG **Closing Date**:08-Mar-24 (Applications are accepted until 11:59 PM Atlantic Time) **About Us**: At Service Nova Scotia, we impact every citizen, business and municipality and business in Nova Scotia. Our mandate is to...

  • Strategic Client Success Director

    6 days ago

    Halifax, Nova Scotia, Canada MUFG Investor Services Full time

    Unlock Your Potential as a Strategic Client Success DirectorWe are seeking an experienced and dynamic Strategic Client Success Director to join our team at MUFG Investor Services.About Us:MUFG Investor Services is a leading provider of asset servicing solutions to the global investment management industry. With a diverse and dynamic network of offices across...

  • Director of Student Life

    5 months ago

    Halifax, Canada Armbrae Academy Full time

    **POSITION**: Director of Student Life (DSL) - Grades 6-12 **POSITION REPORTS TO**: Deputy Head of School, Head of School **DIRECT REPORTS**: Faculty Advisors, CAS Program Providers (Internal & External) **WORKS CLOSELY WITH**: Students, Teaching Faculty, Coaches, Division Directors, Director of Auxiliary Programs, Facilities Management **TEAMS &...

  • Director of Equity and Community Advancement

    1 day ago

    Halifax, Nova Scotia, Canada The University of King's College Full time

    The University of King's College is committed to fostering a culture of inclusivity, diversity, and equity. We are seeking a highly skilled and experienced Director of Equity and Community Advancement to join our team.This is a full-time permanent position, subject to a probationary period, with an estimated annual salary of $90,000-$120,000 based on...

  • Program Director Mental Health Lead

    4 weeks ago

    Halifax, Nova Scotia, Canada The Government of Nova Scotia Full time

    About Our OpportunityThis is a unique chance to make a significant impact on the health of Nova Scotians, the quality of public mental health and addiction services, policies, and programs, and the sustainability of the health system.The Program Director for Mental Health and Addictions will lead a team of senior professionals, project managers, policy...

  • Director of Research and Development

    3 weeks ago

    Halifax, Nova Scotia, Canada National Research Council Canada Full time

    About the RoleThe National Research Council of Canada (NRC) is seeking a highly skilled and experienced Director of Research and Development to lead our Aquatic and Crop Resource Development Research Centre. As a key member of our management team, you will be responsible for providing scientific leadership and managing research activities to ensure alignment...