Client Information Management

1 week ago


Whitby, Canada Community Care Durham Full time

**Client Information Management (Alayacare) Specialist**
**(Full-Time)**

Reporting to the Director of Corporate Services, the Client Information Management Specialist provides in house client information management system expertise, providing training and support to staff, completing system setup, maintaining user guides, troubleshooting, consulting with programs to support consistent and efficient use of client information software, leading projects to add features and enhancements. The Client Information Management Specialist supports the work of the Privacy Officer by completing privacy audits and research, delivering training, and administering external user accounts.

Responsibilities include but are not limited to:
AlayaCare
- Lead and support internal AlayaCare Super Users and staff
- Lead projects to add features and enhancements
- Coordinate process change and support while efficiently uses system tools
- Complete system set-up and creates forms
- Maintain and update information in AlayaCare user guides
- Provides introductory AlayaCare training to staff
- Privacy Support
- Respond to inquiries from staff, research, and on-going education
- Deliver CCD privacy program with coordination of Community Care Durham’s Privacy Officer
- Provide initial privacy training to new employees
- Complete privacy audits

**Qualifications required**:

- Bachelor’s Degree in relevant field (health sciences, business, social sciences, etc.,)
- 3-5 years of related experience is an asset
- Knowledge and experience in Health Privacy (PHIPA) is an asset while training is available
- Experience using Microsoft Office and Microsoft Teams
- Experience using AlayaCare is an asset
- Experience in the Community Supports Sector and or health care sector is an asset
- Strong organizational and time-management skills with an attention to detail
- Excellent communication (verbal and written) and interpersonal skills; ability to collaborate and build strong relationships
- Must be proactive with strong analytical and critical thinking skills
- Satisfactory Police Vulnerable Sector Check
- Sensitivity to adults with needs related to aging, physical and/or mental health
- Must work in a safe manner and promote the health and safety of all staff, volunteers, clients and the community as outlined within CCD policies

**Compensation**:Starting at $60,000 annually; 3 weeks’ vacation per year of work; 9 paid statutory holidays; health, dental, insurance and pension benefits when eligible.
- Pay will be commensurate based on education and experience

**Salary**: From $60,000.00 per year

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Wellness program

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person

Application deadline: 2023-05-03


  • IT (information technology) consultant

    Found in: Talent CA 2 C2 - 1 week ago


    Whitby, Canada 9350004 Canada Inc. Full time

    Education: Bachelor's degreeExperience: 1 year to less than 2 years or equivalent experienceTasksConfer with clients to identify requirementsConduct business and technical studiesDesign, develop and implement information systems business solutionsProvide advice on information systems strategy, policy, management and service deliveryDevelop policies,...

  • IT (information technology) consultant

    Found in: Talent CA 2 C2 - 4 days ago


    Whitby, Canada 9350004 Canada Inc. Full time

    Education: Expérience: EducationBachelor's degree or equivalent experienceTasksConfer with clients to identify requirementsConduct business and technical studiesDesign, develop and implement information systems business solutionsProvide advice on information systems strategy, policy, management and service deliveryDevelop policies, procedures and...

  • IT (information technology) business analyst

    Found in: Talent CA 2 C2 - 2 weeks ago


    Whitby, Canada Bright Matter Consulting Services Full time

    Education: Bachelor's degreeExperience: 2 years to less than 3 years or equivalent experienceTasksConfer with clients to identify requirementsConduct business and technical studiesDesign, develop and implement information systems business solutionsProvide advice on information systems strategy, policy, management and service deliveryAssess physical and...

  • IT (information technology) business analyst

    Found in: Talent CA 2 C2 - 4 days ago


    Whitby, Canada Bright Matter Consulting Services Full time

    Education: Expérience: EducationBachelor's degree or equivalent experienceTasksConfer with clients to identify requirementsConduct business and technical studiesDesign, develop and implement information systems business solutionsProvide advice on information systems strategy, policy, management and service deliveryAssess physical and technical security...


  • Whitby, Canada Community Care Durham Full time

    **Full-Time Client Intake and Support Manager** The Client Intake and Support Manager is responsible for the planning, coordinating, improving quality and efficiencies of all logistics operations including the intake of new clients, transportation, and delivery of service to the clients of Community Care Durham. The Client Intake and Support Manager is...


  • Whitby, Canada Bright Matter Consulting Services Full time

    Education: Bachelor's degree - Experience: 2 years to less than 3 years - or equivalent experience **Tasks**: - Confer with clients to identify requirements - Conduct business and technical studies - Design, develop and implement information systems business solutions - Provide advice on information systems strategy, policy, management and service...

  • information systems analyst

    Found in: Talent CA 2 C2 - 1 week ago


    Whitby, Canada Bright Matter Consulting Services Full time

    Education: Bachelor's degreeExperience: 2 years to less than 3 years or equivalent experienceTasksConfer with clients to identify requirementsConduct business and technical studiesDesign, develop and implement information systems business solutionsProvide advice on information systems strategy, policy, management and service deliveryAssess physical and...

  • information systems analyst

    Found in: Talent CA 2 C2 - 1 week ago


    Whitby, Canada Bright Matter Consulting Services Full time

    Education: Expérience: EducationBachelor's degree or equivalent experienceTasksConfer with clients to identify requirementsConduct business and technical studiesDesign, develop and implement information systems business solutionsProvide advice on information systems strategy, policy, management and service deliveryAssess physical and technical security...


  • Whitby, Canada Community Care Durham Full time

    **Full-Time Client Service Representative** Community Care Durham (CCD) is seeking a Full-Time Client Service Representative who will act as the first point of contact for existing and new CCD clients through inbound and outbound calls. The Client Service Representative maintains positive relationships with clients by addressing their service requests and...

  • Client Advisor

    11 hours ago


    Whitby, Canada Royal Bank of Canada Full time

    **Job Summary** **What is the opportunity?** As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service...

  • Client Care Supervisor

    Found in: beBee jobs CA - 2 weeks ago


    Whitby, Canada CBI Health Group Full time

    Care Supervisor CBI Health is Canada's leading community-based healthcare provider, delivering both rehabilitation and home health services. Our integrated, interdisciplinary network delivers physical and mental health services in clinic, home and facility settings or remotely through virtual care / telehealth. With over 13,000 dedicated staff supporting...


  • Whitby, Canada Thermo Fisher Scientific Full time

    **Summary**: Handles customer order activities, from receipt of purchase order/request through to shipment of finished goods, increasing operating efficiencies and customer service. Provides clients with timely and accurate reporting of the status of customer orders using delivery schedules and takes corrective actions to mitigate any late deliveries....


  • Whitby, Canada Thermo Fisher Scientific Full time

    Customers globally rely on our extensive range of products and services— from life-saving medicines to lab essentials to next-generation instruments. Our Operations team leverages our PPI (Practical Process Improvement Business System) to manufacture and produce these products and continuously improve productivity and quality all while contributing to our...


  • Whitby, Canada CBI Health Full time

    **Care Supervisor** CBI Health is Canada's leading community-based healthcare provider, delivering both rehabilitation and home health services. Our integrated, interdisciplinary network delivers physical and mental health services in clinic, home and facility settings or remotely through virtual care / telehealth. With over 13,000 dedicated staff...

  • Client Care Supervisor

    Found in: beBee S CA - 3 weeks ago


    Whitby, Canada CBI Health Group Full time

    Care Supervisor CBI Health is Canada's leading community-based healthcare provider, delivering both rehabilitation and home health services. Our integrated, interdisciplinary network delivers physical and mental health services in clinic, home and facility settings or remotely through virtual care / telehealth. With over 13,000 dedicated staff supporting...

  • Housing Administrator

    11 hours ago


    Whitby, Canada Pro Edge Management Inc. Full time

    _Housing Administrator _ **Company description** Pro Edge Management. is presently seeking to add a highly motivated individual for a Housing Administrator position to join our growing family. Housing Administrators will work along side the Property Manager while providing administrative and maintenance support enabling our Executive Team to achieve/exceed...


  • Whitby, Canada Central Park Paving & construction Full time

    Responsibilities: - Oversee the estimating process for construction projects from start to finish - Manage a team of estimators and provide guidance and support - Review project plans, specifications, and other documents to determine project requirements - Utilize estimating software - Collaborate with project managers, architects, and subcontractors to...


  • Whitby, Canada Home and Community Care Support Services Central East Full time

    CARE AND BE CARED FOR - THIS IS YOUR HOME Are you highly organized, detail-oriented and able to work accurately in a busy environment with frequent interruptions? Are you seeking a rewarding career that cares for others, in an organization that cares for you? You’re looking in the right place. **What will you do**: 1. Coordination of procurement process...


  • Whitby, Canada Invitica Solutions Full time

    Invitica Solutions specializes in client acquisition and business development for brands with a strong commitment to sustainability and passion for providing exceptional products and services. The Invitica Solutions team shares a passion for giving back; both to our fellow teammates and to our community. Our team enjoys problem-solving and to continue our...


  • Whitby, Canada AECOM Full time

    Company Description We will give you the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a culture of...