Application Support and Test Analyst Public Health

5 months ago

Vancouver, Canada PHSA Full time

**Application Support and Test Analyst Public Health Information Systems, Business Intelligence Solutions**

BC Centre for Disease Control

Vancouver, BC

**What you’ll do**
- Document test results, log and track defects and participate in bug review processes to identify priorities and remediation strategies. Communicate defects/issues to the Clinical Information Solutions team and work closely with them and with the software vendor as required to resolve defects. Prepare reports on defects and problems that arise during test cycles.
- Participate in the coordination of system upgrades, patches and other maintenance. In collaboration with the CI Solutions team, prepare upgrade plans, collaborates on the development of bulletins and communications about changes and assists team members.
- Ensure issues are properly documented using appropriate tools and communicated to all relevant stakeholders.

**What you bring**

**Qualifications**:

- A level of education, training and experience equivalent to a Bachelor of Science Degree in Computer Science, Health Information Science or a related field, plus three (3) years recent related experience in QA, testing, preferably in a health care setting, or an equivalent combination of education, training, and experience.

You will also have
- Ability to communicate effectively and clearly, both verbally and in writing. Thorough, detail-oriented and logical approach to testing.
- Experience with producing test plans and test scripts.
- Experience working closely with technical and business analysts.
- Strong organizational and time management skills, ability to multi-task.
- Familiarity with PHSA environment and exposure to Public Health Information systems development and projects is highly desirable.
- Accurate and detail-oriented. Excellent problem-solving and analytical skills.
- Knowledge of SQL, UML, XML, Web Services, SnagIT (or similar), HTML, and MS Office Applications particularly MS Word, Excel, Visio and PowerPoint. Experience with SQL, Selenium (or similar), JMeter (or similar), Java and XPath would be an asset.
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
- Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

**What we bring**

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too - offering health, wellness, development programs to support you - at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

**Job Type**:Regular, Full-Time

**Salary Range**: $65,884 - $94,708/year.

**Location**:1770 West 7th Avenue, Vancouver BC, V6J 4Z9

**Applications will be accepted until position is filled.**

**Hours of Work**:Monday - Friday, 0830 - 1630

**Requisition # **155815E

**As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.**

**What we do**

The BC Centre for Disease Control (BCCDC) is dedicated to preventing and controlling communicable diseases and promoting environmental health for the province of BC.

BCCDC is part of the Provincial Health Services Authority (PHSA).

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people - Be compassionate - Dare to innovate - Cultivate partnerships - Serve with purpose.

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