Receptionist/administrative Assistant
3 weeks ago
Rosedale Seniors’ Living requires a Receptionist / Administrative Assistant to perform reception duties, respond to incoming calls and inquiries, and greet and direct all visitors in a positive and professional manner. Exceptional customer service is required in all interactions.
Please submit a cover letter with your resume. The position is full-time with hours 9:00 a.m. to 5:00 p.m. Monday to Friday.
**Key Responsibilities**:
- Respond to all incoming calls and provide clear, accurate messages to appropriate management
- Greet, assist, and direct all visitors
- Promptly respond to resident questions and requests
- Manage internal/external mail
- Maintain electronic and paper files; update internal databases such as resident and phone lists; accuracy is required
- Replenish forms and assist to update binders and information
- General office duties
- Coordinate service requests with other departments
- Order and maintain office supplies and equipment
- Support the management team with administrative support and other projects as requested
**Qualifications**:
- Excellent computer skills with knowledge of MS Word and Excel required
- Excellent interpersonal, verbal and written communication skills, resulting in excellent customer service in all interactions
- Ability to troubleshoot computer and office equipment issues
- Detail oriented, organized, self-motivated
- Must be able to maintain confidentiality and adhere to Rosedale's Mission and Values
- Previous experience working with seniors in a residential setting an asset
- Satisfactory Criminal Records Check dated within 6 months
- Grade 12 diploma, (post-secondary certificate such as in Office Administration preferred, _but not required_)
We thank all applicants for their submission. Only those selected for interview will be contacted.
**Job Types**: Full-time, Permanent
Schedule:
- Monday to Friday
Work Location: In person
Expected start date: 2023-08-28
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