Supervisor, Employee Scheduling

2 months ago

Ottawa, Canada The Ottawa Hospital Full time

**About The Ottawa Hospital**:

- Inspired by research and driven by compassionThe Ottawa Hospital (TOH) is one of Canada’s largest learning and research multi-campus hospitals. With more than 1,100 beds and approximately 12,000 staff members, we deliver specialized care to the Eastern Ontario region.- From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking solutions to the most complex health-care challenges while continually engaging with the community to support our vision for better patient care.Working together with its research institute, the University of Ottawa, and other partners, the hospital is continually gaining national and international recognition for high-quality patient care, teaching and research, while striving to meet the needs of the culturally diverse community we serve.

**Position Information**:
Reporting to the Corporate Scheduling Manager, the Employee Scheduling Supervisor is responsible for the formal supervision of Employee Scheduling Coordinators and Scheduling Assistants, fostering a high performing team that is well positioned to deliver against the needs of our clients.

The Supervisor will participate in recruitment, coaching, performance assessment and disciplinary activities, and will play a key role as a member of the Scheduling Office leadership team in developing and inspiring delivery towards the team mission and goals.

This position is temporary until approximately March 31, 2024.

**Rotation/Shifts**:
Days, 8 hour shifts.

**What you will bring**:

- Four-year Undergraduate Degree in Human Resources or Business, and three (3) years of previous progressive staff scheduling experience, OR an equivalent combination of education and experience;
- Experience working in a large, complex organization;
- Experience with driving continuous improvement and implementing process and program improvements;
- In-depth knowledge of scheduling language in the applicable collective agreements;
- Knowledge of scheduling systems and scheduling employees in a complex, unionized, 24/7 environment;
- Ability to analyze problems, develop and assess solutions and provide recommendations in a clear and compelling manner;
- Ability to inspire others through passion, energy and positivity, and a compelling vision of the future;
- Proven ability to lead with focus, including strong prioritization, planning and follow-through abilities;
- Demonstrated ability to build strong relationships with others and foster collaboration;
- Ability to develop self and others, including providing effective feedback and coaching to others;
- Driven to pursue excellence and has the willingness and ability to challenge the status quo and be candid about performance;
- Willingness and ability to role model the TOH values (Commitment to Quality, Compassion, Working Together and Respect for the Individual);
- Demonstrated ability to effectively and calmly handle conflict situations.

**You will stand out with**:

- Two (2) to three (3) years of supervisory or leadership experience;
- Familiar with TOH programs (i.e. knowledge of hospital policies, familiarity with the function, performance and complexity of each department and how they relate / affect one another);
- Proficiency in English and French - oral expression (advanced level) and comprehension (advanced level).

**What you can expect from us**:

- The Ottawa Hospital is committed to providing a healthy, safe, and inclusive work environment for everyone. We are driven by our purpose to provide each patient with the world-class care, exceptional service and compassion we would want for our loved ones.We offer an attractive and equitable compensation package including a comprehensive benefits package, a Defined Benefit Pension (DBP) plan, and insurance protection. We also offer discounts from choice providers on a variety of products and services.The Ottawa Hospital provides various Health and Wellness resources as well as opportunities for personal and professional development opportunities from our in-house Learning and Leadership Development team to help align your goals with your career objectives.

The Ottawa Hospital is an equal opportunity employer. Upon request, accommodations due to a disability are available throughout the recruitment process.

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