Part Time Information Officer

4 days ago


Montréal, Canada Gatestone & Co. Inc Full time

**As a Gatestone Team Member, here’s what’s in it for YOU**

Life at Gatestone is **fun **and **rewarding** Our office work spaces are **modern **and **sleek**, with TV screens across our production floors to quiet and private areas (for when you need some “**me time**”) to our spacious lunchroom amenities. Stable employment with the ability to GROW within our organization.
- Paid, full-time training provided
- Supportive leadership and coaches
- Work From Home available 5 of 6 weeks rotational (**_No worries We provide the necessary equipment_**)
- Fun workplace environment with Employee Engagement Initiatives (**_We engage, even if you are at home_**)
- Modern workspaces and fully equipped lunchroom facilities
- Free on-site Wi-Fi (**_It’s really fast, too_**)
- Ongoing training to be the best that you can be in your job
- Leadership development programs to prep you for career growth opportunities (**_Gatestone loves to promote from within_**)
- Growth opportunities within the company
- Employee discounts to local stores and services (**_Because who doesn’t like saving money?_**)
- Extra bonus opportunities through our Employee Referral Program

**What you’ll be doing**

We are looking for motivated representatives ready to help Canadians from coast to coast. As an **Information Officer**, you will deliver a first-class caller experience as a representative of the **Federal Government of Canada**. Information Officers are responsible for delivering quality information to citizens on government programs, services and initiatives, and guiding Canadians on how to access them.
- Answer inbound telephone enquiries on federal programs and services
- Deliver a first class caller experience as a representative of the federal government
- Educate callers about federal programs and services available to them
- Keep up to date on the information in the database
- Meet qualitative and quantitative targets
- Develop knowledge of the Canadian government and its structure

**How you’ll be great at this**
- Customer centric, putting customers first
- Excellent communication skills in **English **, verbal & written
- Solid listening skills
- Basic computer & search engine skills (**_we will teach you the rest_**)
- Positive attitude and professional work ethic
- Multi-tasking is a huge plus
- Ability to work in a team setting
- Excellent attendance

**That’s it We will do the rest If you have previous experience or not, our robust training program and trainers will prepare you with the skills needed in order to be successful**Hours of Work**
- Part-time options are available

**Who We Are**

Have a look at some of our corporate YouTube content, and please keep in mind that these videos were captured prior to COVID-19.
- We are an accessible workplace._
- Individual accommodation shall be provided for applicants with disabilities who meet the required qualifications. Please advise us at any time during the recruitment process_

**Job Type**: Part-time

**Salary**: $18.00-$20.00 per hour

Additional pay:

- Overtime pay

**Benefits**:

- Dental care
- Extended health care

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- customer service: 1 year (preferred)

**Language**:

- English (required)


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