Account Executive

5 months ago

Toronto, Canada IsoMetrix Full time

IsoMetrix, is a leading integrated risk management software company with offices in the USA, Canada, Australia, United Kingdom and South Africa. We provide state-of-the-art SaaS-solutions for ESG, EHS and GRC management.

Backed by leading private equity firm Carlyle, an investment firm with $293bn of assets under management, IsoMetrix has been providing positive change to organizations via our Safety and Sustainability software solutions and services for over 25 years.

Crucial to the future success of the business we require an Account Executive / Business Development Executive to join our ESG Sales team in America.

**Main Purpose of Job**

In this role, you will collaborate with our sales team to achieve quotas, develop net new business as well as new business from existing clients, and actively seek new sales opportunities while keeping our clients satisfied and engaged with our products and services in the long run.

You will liaise with cross-functional internal teams (including Professional Services, Customer Support and Product Development departments) to improve the entire customer experience. This role will require occasional travel.

**Objectives of Role**:

- Proactively generate sales qualified leads and sales opportunities
- Creating and executing sales plans to achieve or surpass set sales targets
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Communicating with clients to understand their needs and to gather product or service feedback
- Serve as the main point of contact for identified customer stakeholders in all matters related to client concerns and needs
- Build and strengthen client relationships to achieve long-term partnerships
- Maintain accurate client records, keeping track of any contract updates and renewals
- Work with sales and other internal teams to develop strategic account plans and ensure KPIs are being met
- Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients

**Primary Responsibilities**:

- Prospecting new business sales meetings through cold calling, web research, LinkedIn and qualifying potential prospects.
- Collaborating with Sales Executives, Marketing and others to generate leads and opportunities via a variety of channels, including lead generation campaigns.
- Conducting research on prospects, markets and business opportunities across segmental offerings and industries.
- Managing the sales cycle as assigned with timely handovers, including managing, nurturing and prospecting leads via an internal CRM solution, updating sales pipeline and working towards set targets.
- Continually increase knowledge about IsoMetrix software solutions, company, and industry challenges aligned with value propositions for potential customers.
- Handle inquiries and requests from customers and address their needs
- Stay on top of accounts, making sure they receive services that are within their budget and meet their needs

**Minimum Work Experience**:

- 3+ years Business Development/Sales/Account Executive experience, preferably in the software/SaaS industry

**Additional Education/Experience**:

- Sales related courses and/or certifications.
- ESG, EHS, Risk Management or Sustainability software sales background
- Proficient in Microsoft office
- Proficient in the use of CRM tools such as Salesforce or others
- Proficient in the use of digital tools such as ZoomInfo and/or others
- Proven track record of achieving sales quota.

**Personal Attributes**:

- Goal-oriented
- Confident and outgoing
- Lateral thinker/connector
- Resilient
- Energetic
- Excellent listening and communication skills
- Excellent writing and presentation skills
- Deadline driven, strong time management.
- Fast learner and team worker
- Self-motivated, organised, efficient and proactive.

**Advantages of working for IsoMetrix**:

- Remote working
- Team building, workshops & social events
- Extra day (birthday leave)
- Added benefits like medical contribution & retirement contributions.
- Upskilling budget and opportunities

The **IsoMetrix DNA **encompasses the following core values and behaviours
- Own It
- Do the right thing
- Embrace Ideas
- Win together
- Think Beyond

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