Business Operations Associate
6 months ago
At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
**About the team and the role**:
The Global Buyer Loyalty and Engagement team is at the heart of creating customer-centric strategies that fuel business growth and enhance brand loyalty for eBay. We collaborate closely with cross-functional and regional teams to deliver engagement strategies and programs that result in meaningful experiences for our 132M active buyers. We are looking for a driven and customer-obsessed Loyalty Operations Lead to help further our mission. In this role, you will be responsible for leading the day-to-day operations of our US loyalty initiatives, ensuring flawless execution and high impact. In addition, you will support our global loyalty and CRM efforts, furthering our understanding of our customer, market and business needs. This role offers a unique opportunity to gain holistic understanding of our business ecosystem and gain experiences in customer strategy, product and business operations.
**What you will accomplish**:
- Responsible for end-to-end loyalty program operations, including managing partnerships with cross-functional partners (e.g., Category Managers, Customer Support, Engineering) to ensure the flawless execution of program vision
- Lead planning, analysis and delivery of program benefits to members, partnering with internal and external stakeholders on benefit identification and fulfillment
- Help enable program growth through execution of program marketing initiatives, including member acquisition campaigns and lifecycle communications
- Evaluate opportunities to increase efficiency and/or lower cost in program operations and work across stakeholders to implement future state processes
- Monitor member feedback and leverage insights to drive improvements in user experience
- Grow your knowledge of the loyalty industry while shaping eBay’s offerings by following new trends in CRM and retail / e-commerce buyer incentives
**What you will bring**
- Based in Toronto, ON, with the willingness to travel up to 2-3 times per quarter
- Bachelor’s degree and overall professional experience of at least 2-4 years in operations, marketing or merchandising in retail or e-commerce is required
- Experience working in a marketplace business and/or with communities is a plus
- Strong analytical skills, an eye for detail and experience working with datasets in Excel
- Comfort operating in a fast-paced, dynamic work environment
- Strong communication and collaboration skills while working with cross-functional teams
Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico.
-
Business Operations Associate
6 months ago
Toronto, Canada Mallinckrodt Full timeJob Title Business Operations Associate Requisition JR000014279 Business Operations Associate (Open) Location CC-Canada - CAN510 Additional Locations Toronto, Canada **Job Description**: - Summary - The Business Operations Associate contributes to the development and completion of projects that vary in size and complexity, contributing to the...
-
Associate, Business Operations
6 months ago
Toronto, Canada Exiger Full timeThe Associate, Business Operations will report to the Manager, Business Operations. **Key Responsibilities** The Associate, Business Operations is essential to the day-to-day operations of Exiger’s Commercial Business Unit. Responsibilities include: - Contributing to the day-to-day efforts of the Resource Management team - Oversee contractor processes...
-
Business Operations Associate
4 weeks ago
Toronto, Ontario, Canada Randstad Canada Full timeWe are seeking a motivated Business Operations Associate to support our Wealth Shared Services team in Toronto.This role offers flexibility and the potential for contract extension or conversion to a permanent position. With a focus on back-office operations, you will have the opportunity to gain hands-on experience and contribute to operational...
-
Business Intelligence Analyst
5 months ago
Toronto, Canada Isaac Operations Full time**Who we are.**: While technically we’re an operational consultancy, we don’t like to call ourselves consultants. We’re a collection of engineers, innovators and creators who work with companies across industries to simplify the complex, realize untapped potential, and uncover opportunities. We know that our people are our superpower and loving your...
-
Association & Affinity Business - Operations
6 months ago
Toronto, Canada Trisura Guarantee Insurance Company Full timeAt Trisura, we expect more because we believe it can be done better. We are a young, growth oriented team with a commitment to exceptional talent and have been named one of Canada’s Top Small and Medium Employers since 2017. Our growth and our entrepreneurial style, niche market position and development opportunities ensure that our people see the results...
-
Business Operations Associate
3 weeks ago
Toronto, Ontario, Canada Randstad Canada Full timeJob OverviewRandstad Canada is seeking a highly motivated Business Operations Associate to join their Wealth Shared Services team in Toronto. This role offers flexibility and the potential for contract extension or conversion to a permanent position.About the RoleThe successful candidate will be responsible for executing tasks accurately, on time, and in...
-
Executive Director of Business Operations
3 weeks ago
Toronto, Ontario, Canada TYM BUSINESS Consulting Full timeJob Overview: We are seeking a seasoned Executive Director to lead our business operations and drive strategic growth at TYM BUSINESS Consulting.
-
Associate, Commercial Strategy
6 months ago
Toronto, Canada MLSE Full time**Company Description** At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of...
-
Associate, Strategy and Business Operations
6 months ago
Toronto, Canada Cohere Full time**Who are we?** - Cohere is focused on building and deploying large language model (LLM) AI into enterprises in a safe and responsible way that drives human productivity, and creates magical new ways to interact with technology and real business value. We’re a team of highly motivated and experienced engineers, innovators, and disruptors looking to change...
-
Executive Director of Business Operations
3 weeks ago
Toronto, Ontario, Canada TYM BUSINESS Consulting Full timeJob Summary: As the Executive Director of Business Operations at TYM BUSINESS Consulting, we are seeking an exceptional leader to oversee our business services department. With a strong background in resource allocation, objective setting, and organizational representation, this individual will be responsible for driving our company's strategic objectives...
-
Business Administration Associate
3 weeks ago
Toronto, Ontario, Canada MausPark Antiques Full time $600 - $2,000Business Administration Associate Job SummaryWe are seeking a skilled Business Administration Associate to join our team at MausPark Antiques. In this role, you will provide administrative support to our business operations, including handling orders, sourcing materials, and coordinating with subcontractors and workers.The ideal candidate will have excellent...
-
Business Administration Associate
3 weeks ago
Toronto, Ontario, Canada MausPark Antiques Full time $600 - $2,000Business Administration Associate Job SummaryWe are seeking a skilled Business Administration Associate to join our team at MausPark Antiques. In this role, you will provide administrative support to our business operations, including handling orders, sourcing materials, and coordinating with subcontractors and workers.The ideal candidate will have excellent...
-
Business Development Associate
7 days ago
Toronto, Ontario, Canada Randstad Full timeWe are seeking a highly motivated Business Development Associate to support our Wealth Shared Services team in Toronto. This role offers flexibility and the potential for contract extension or conversion to a permanent position.About Our TeamOur team is collaborative, supportive, and fast-paced. We value individual contributions and offer opportunities for...
-
Enterprise Business Development Associate
4 weeks ago
Toronto, Ontario, Canada Enterprise Holdings Full timeJoin Our Team as a Business Development AssociateWe are seeking a highly motivated and dedicated individual to join our Management Training program at Enterprise Holdings. As a Business Development Associate, you will have the opportunity to learn and grow with our company while developing valuable skills in sales, marketing, finance, and operations.
-
Business Operations Manager
4 weeks ago
Toronto, Ontario, Canada Canadian College of Business, Science & Technology Full timeJob DescriptionWe are seeking a highly organized and detail-oriented Business Operations Manager to join our team at the Canadian College of Business, Science & Technology.Key Responsibilities:Coordinate administrative services to ensure seamless day-to-day operations.Evaluate departmental performance to identify areas for improvement.Develop and implement...
-
Associate Business Risk
2 months ago
Toronto, Canada Royal Bank of Canada Full time**Job Summary** **What is the Opportunity?** Position summary Reporting to the VP Business Risk - Operational Risk - RBC Clear, the employee will be responsible for identifying, designing controls to mitigate operational risk. Operational risk is the risk associated with our people, processes, systems not doing what they should. Controls could be system...
-
Business Associate
6 months ago
Toronto, Canada Benefact Group Full time**Working hours**:37.5 hours per week, Monday to Friday **Duration**:Permanent / FTC / Temporary **Location: Toronto, ON** **About the role***: **Ecclesiastical Insurance Canada**, who are proudly part of **Benefact Group**, are looking for a **Business Associate **to join our **Toronto** office. We are seeking a Business Associate to join our Canadian...
-
Business Analyst
6 months ago
Greater Toronto Area, Canada S2H Business Information Systems Full time**We and our customers are successful because**: - D2R-Collect are **Focused** on collecting - With higher success rates and fewer calls - D2R-Collect are easy to implement - A SaaS Application with no requirement for hardware or software installation - Simple to understand and use - Adaptable to our customers - and their clients' business practices -...
-
Business Operations Director
4 weeks ago
Toronto, Ontario, Canada Canadian College of Business, Science & Technology Full timeJob OverviewThis role involves managing the day-to-day operations of a department providing administrative services. As a Business Operations Director, you will be responsible for co-ordinating administrative services, evaluating departmental operations, and planning budgets for client projects and contracts.Key ResponsibilitiesDirect and advise staff...
-
Business Finance Associates
6 months ago
Toronto, Canada Canadawide Financial Corporation Full timeCanadawide Group is a well established, professional consulting firm operating across Canada and internationally. We provide a wide range of consulting and financing services to the small and medium-sized businesses in all sectors in Canada and abroad. **Business Finance Associate **for its Greater Toronto Area office in ...