Atm Control Analyst

2 weeks ago

Toronto, Canada Banque Laurentienne Full time

Toronto- AdministrationFull Time- 26786- 31 October 2023**Laurentian Bank. Seeing beyond numbers**

**Building a better and different financial institution**

Financial Benefits

Working Environment

Commuting and Travelling

Food and Drinks

Nice to have

Financial Benefits

Pension plan

Group Insurance

Stock purchase program

Mortgage, Line of Credit, Personal Loan,...at low interest rates

Incentive compensation

***
**Seeing beyond numbers.**
**TM**

At Laurentian Bank, we believe we can change banking for the better. Founded in Montreal in 1846, Laurentian Bank helps families, businesses and communities thrive. Today, we have over 3,000 employees working together as One Team, to provide a broad range of financial services and advice-based solutions for customers across Canada and the United States. We drive results by placing our customers first, making the better choice, acting courageously, and believing everyone belongs.
This role sits within LBC Tech, a subsidiary of Laurentian Bank

**Responsibilities**
- Responsible for control and reconciliation of multiple internal accounts, reports, and platforms related to ATM activites
- Monitors and supports daily activities and job processing
- Provides timely feedback, response, analysis and action on any exception logs and anomalies
Validates the daily control activities performed within the team
- Acts as a support lead in handling time sensitive and complicated tasks or activities
- Liaises with various internal teams, to investigate any anomalies in specific activities, including reconciliation of certain GLs and internal accounts
- Works with management to monitor and manage various department mailboxes and reports to ensure that all items are within SLA
- Monitors escalated issues and provides progress report to impacted stakeholders or management
- Works with management to address any process or control gaps and makes recommendations on any opportunities for efficiencies
- Investigates any irregularities and discrepancies within the defined SLA
- Assists in various daily and monthly reporting as required
- Represents the team in various key initiatives and works closely with direct manager to ensure that any changes impacting the team are considered and addressed
- Escalates and makes recommendations or resolutions about any inquiries or issues requiring immediate attention
- Ensures that any deliverable is accurate, clear, complete, and compliant with internal and external audit and regulatory requirements
- Participates in special projects and carries out any other similar or general task at the request of their manager or that may be required by their function

**Qualifications**
- University Degree in a related field and 2 years of related experience in a similar environment; or,
College Diploma and 3 to 5 years of related experience in a similar environment
- Bilingual (English/French) is considered an asset
- Solid knowledge of Visa, banking, deposits, Mortgage, Loans, Securities, and other lending or investment products
- Able to work in a high-volume environment with tight deadlines
- Familiarity with using large and complex financial database systems; ability to learn inquiry functions in back-office processing systems such as FDR and SIBL are assets
- Different shifts are needed to cover the monitoring during and after business hours
- It may be required to be present in the office for particular tasks (hybrid mode)

**Inclusion and Accessibility**

We strive to offer a flexible and accessible work experience that is inclusive of everyone. If at any time you need an accommodation, please let us know.

**PIPEDA**

We may collect, use or disclose your personal information for the purpose of establishing an employment relationship with you.

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