Manager, Communications

2 weeks ago


Vancouver, Canada Michael Smith Health Research BC Full time

**Michael Smith Health Research BC**

Michael Smith Health Research BC, funded by the Government of British Columbia, is BC’s health research agency. We strengthen the province’s health research system by supporting the people, institutions and activities that generate and use research-based knowledge to promote, restore and maintain the health of British Columbians. Our ambition is to inspire and connect curious, creative and passionate minds to drive discovery and innovation in health research. And we’re driven by the belief that health-related decision making should be informed by high quality research produced in an equitable, diverse and inclusive research system.

We are a team of dedicated professionals who care deeply about each other and our work. We believe in embracing diversity as a strength and core value, creating spaces that are inclusive of all peoples, and are grounded in our ongoing commitment to reconciliation and respect for Indigenous self-determination. We value and support a diverse workforce, reflective of different backgrounds, skillsets, perspectives and life experiences.

Our benefits package includes a pension plan, generous dental and health insurance and a wellness allowance; our professional development policy supports learning and growth.

We have a **hybrid work model**. When you are in the office, our beautiful space offers views of False Creek, an outdoor patio (think summer BBQs) and a fitness centre, and it’s walking distance to restaurants and other amenities. Our social committee, Team Good Times, organizes events throughout the year.

If you are looking for meaningful work in a supportive environment, and you are inspired by making a difference in BC’s exceptional health research community, read on to learn more.

**Position Summary**

Health Research BC is a relatively small organization. We take a team-based approach to achieving success across all communications disciplines. Managers are expected to provide leadership and guidance to multiple areas of practice and this role will provide oversight to both **digital and internal communications**. The Manager, Communications will develop, lead, and implement digital communications initiatives, internal communications and brand storytelling to position Michael Smith Health Research BC as a leader in BC’s life sciences sector.

The Manager leads digital strategy and graphic design bringing unique visual concepts to complex scientific information. Through their keen eye and creative style, they will elevate communications campaigns to a higher level and stand out with audiences within the life sciences sector. The Manager will also create a strategic and timely internal communications plan building and advancing current activities. Both responsibilities rely on excellent writing and the ability to translate organizational strategy and priorities into strong communications.

To achieve organizational success the manager provides coaching and mentoring to two direct reports, helping them accomplish strategic goals and objectives within their portfolio of work and supporting their professional development. The Manager will create a team-based approach to the provision of digital and internal communications ensuring all team members are skilled and efficient in advancing actions. They will work closely with all members of the communications team leading and supporting marketing and communications efforts, department plans and processes.

**Key Responsibilities**

**Digital Communications**
- Serves as the strategist and product manager for all Health Research BC digital channels (internal and external)
- In collaboration with the Director, Communications, supports shared content development by creating, implementing, and leading collaborative and effective digital governance plans and content strategies
- Strategically assesses the needs of the organization to develop campaigns and materials for digital channels (website, newsletter, social media), and proactively investigate, recommend, and lead the development, implementation, and evaluation of new mediums (such as podcasts and videos) to engage and expand target audiences
- Responsible for all campaign metrics leveraging Google Analytics and various social platforms to build business insights. Co-develops Key Performance Indicators with colleagues to measure campaign ROIs
- Leads the centralization of processes, tools, and resources to enhance efficiencies and consistencies and increase collaboration across the organization
- Stays at the forefront of emerging technology and current digital trends to recommend enhancements or experiments with new digital tools

**Internal Communications**
- Serves as the strategist and manager for all Health Research BC internal communications channels (digital and other)
- In collaboration with the Director, Communications, supports internal portfolios of work by creating, implementing, and leading collaborative and timely i



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