![Data Integrity Inc.](https://media.trabajo.org/img/noimg.jpg)
Technical Support Analyst
4 weeks ago
**Responsibilities**:
- This position is for a Professional IT support agent
- Required to work from in office or at a client's site for the day, some days may be work from home
- Provide technical assistance with computer hardware and software
- Resolve issues for clients via phone, in person, and electronically
- Recommend hardware and software improvements
- Track customer issues and resolutions
**Qualifications**:
- Previous experience in IT, customer service, or other related fields
- Ability to build rapport with clients
- Strong troubleshooting and critical thinking skills
- Positive and professional demeanor
- Criminal background check required
- Valid Covid-19 Vaccination required
- Able to work flexible hours
- Able to be on call in a rotation during the weekend or evenings
**Beneficial Experience**:
- Microsoft 365 cloud, Azure and InTune
- Supporting Windows 10, 11 & Office Applications
- Supporting macOS using JAMF
- Understanding of ITIL and its principles
- ServiceNow or other Service Management tools
- ConnectWise Manage & Automate
- PC and Mac imaging and configuration with Autopilot
- Experience with Apple Business Manager
**Job Types**: Full-time, Permanent
**Salary**: $50,000.00-$60,000.00 per year
**Benefits**:
- Dental care
- Extended health care
- Life insurance
- Paid time off
- Store discount
- Vision care
Schedule:
- Day shift
- Monday to Friday
- On call
- Weekends as needed
**Experience**:
- M365 Admin: 3 years (required)
- IT support: 3 years (required)
- ServiceNow: 1 year (preferred)
**Language**:
- English (required)
Licence/Certification:
- COVID-19 Vaccination Status (required)
Work Location: In person
-
Technical Support Analyst
2 months ago
North York, Canada RPS Real Property Solutions Inc. Full time**Technical Support Analyst** **Department**:Information Technology **Reporting to**:System Engineer, IT Infrastructure & Operations **Value & Overview of the Role** **Accountabilities** - Configure and install PCs, telephone systems and peripheral devices (such as printers, scanners, mobile/smart phones, IoT) related to desktop infrastructure accordance...
-
Technical Support Analyst
1 week ago
North York, Canada Waakif Inc. Full timeEducation: College/CEGEP - Experience: 1 year to less than 2 years - Computer science **Work setting**: - Computer hardware or software retailer/wholesaler **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other...
-
Technical Support Analyst
3 weeks ago
North York, Canada Waakif Inc. Full timeEducation: College/CEGEP - Experience: 1 year to less than 2 years **Work setting**: - Computer hardware or software retailer/wholesaler **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research...
-
Technical Support Supervisor
2 weeks ago
North York, Canada Apollo Health & Beauty Care Inc. Full timeEducation: - Expérience: **Education**: - Secondary (high) school graduation certificate **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize...
-
Technical Support Specialist
4 weeks ago
North York, Canada Connexall Full timeEducation: - Expérience: **Education**: - College/CEGEP **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a problems and...
-
Technical Support Specialist
2 days ago
North York, Canada Connexall Full timeEducation: - Expérience: **Education**: - College/CEGEP **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a problems and...
-
Information Technology
1 week ago
North York, Canada QA Consultants Inc. Full timeEducation: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a problems and solutions log for use by...
-
Information Technology
3 days ago
North York, Canada QA Consultants Inc. Full timeEducation: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide...
-
Product Support Analyst
2 weeks ago
North York, Canada Direct Travel Full time**Product Support Analyst **- Remote** **Embark on the next step in your career journey with Direct Travel!** Direct Travel has an immediate opening for a Product Support Analyst to work directly with customers, third party vendors, and Direct Travel Account Management/Sales/Operations teams to demonstrate, implement and support several 3rd party...
-
Cloud Technical Analyst
3 weeks ago
North York, Canada Sun Life Full timeYou are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...
-
Technical Support Analyst
4 weeks ago
North Vancouver, Canada Sinclair Dental Co Ltd Full timeSinclair Dental prides itself on being a leader in the dental supply industry with 50 years of service and an excellent reputation in the Canadian market. We are a Canadian privately owned business with 11 locations across the country, and a dedicated team of over 600 people. Come join our growing organization! **Opportunity knocks** The Technical Support...
-
System Support Analyst
3 weeks ago
North York, Canada Healthy Planet Full time**System Support Analyst** We are looking for a System Support Analyst to maintain and administer our company's networked system of computers. The system administrator's responsibilities include troubleshooting hardware, software, and networking issues, as well as ensuring that all computing operations run with optimal performance and...
-
Cloud Operations Support Analyst
7 days ago
North York, Canada Limelight Software Full timeWho We Are At Limelight, we are on a mission to modernize how companies collect and analyze their data while providing an exceptional customer experience. Our platform, Limelight is transforming spreadsheets into a real-time, collaborative financial planning and analysis workspace. As leaders in innovation, we are experiencing exceptional growth and are...
-
Information Technology
1 week ago
North York, Canada Hope For the Living Full timeEducation: College/CEGEP - Experience: 2 years to less than 3 years **Work setting**: - Help desk - Private sector **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement...
-
Technical Analyst, Operations
2 weeks ago
North York, Canada Ministry of Health Full timeAre you passionate about leveraging cutting-edge technology to ensure the seamless operation of critical and emergency services? We're seeking a skilled Technical Analyst Operations to play a pivotal role in analyzing, designing, implementing, and reporting on the performance of a diverse range of integrated Information Technology (IT) systems. If you're...
-
Onsite Technical Support Analyst
2 days ago
North York, Canada Data Integrity Inc. Full time**Responsibilities**: - This position is for a Professional IT onsite support agent for a client where you will be stationed most or all of the time - The client is located at Yonge and the 401, close to Yorkmills Station - Provide technical assistance with computer hardware and software - Resolve issues for clients via phone, in person, and...
-
Financial Analyst I
2 months ago
North York, Canada Bluelime Technical Services Full timeTitle: Financial Analyst I - Responsible for supporting the intercompany/related party process, including working with colleagues to resolve any out of balance - Prepare and park journal entries - Prepare account reconciliations - Support month end and quarter end deliverable as required to support EGI external financial statements - Identify improvement...
-
Trading Systems Analyst
5 days ago
North York, Canada Pinnacle Full timeWelcome to **Pinnacle**, the ultimate destination for sports enthusiasts seeking an exhilarating sportsbook and gaming experience! Established in 1998, we have solidified our position as one of the globe's foremost licensed online gaming companies. With our cutting-edge offerings, we guarantee an electrifying experience that will keep you on the edge of...
-
Technical Support Supervisor
2 months ago
North Vancouver, Canada BetterPro Full time**JOB REQUIREMENTS**: **Education**: - College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years **Experience**: - 2 years to less than 3 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides,...
-
Technical Support Specialist
2 weeks ago
North York, Canada Career Nexus Inc. Full time**Job Title**: Level-II Technical Support Specialist **Location**: North York, ON **Job Type**: Full Time, Permanent **Pay Rate**: $50,000 - $60,000 + Benefits **Industry**: Biometric Security Solutions **Job Category**: Technical Support Our company is seeking a Level-II Technical Support Specialist to join our Technical Services team. In this role, you...