Application Support Specialist, Dealerships

5 months ago

Edmonton, Canada AutoCanada Inc. Full time

**Application Support Specialist, Dealerships**

**Why this is the Perfect Opportunity for You**

With 28 brands in 78 Dealerships, in two countries, AutoCanada is a 2008, 2013 and 2021 CADA Laureate Winner, a 2021 TSX30 Winner and currently holds 14 OEM Performance awards.

Culture at AutoCanada is everything Our culture is based on:

- Drive for Performance
- Trust & Transparency
- People Development
- Promoting from Within
- Accountability to Ourselves & to Each Other

**Who we are looking for**:
As importantly, you will work closely with vendors and suppliers to ensure successful and on time delivery of enhancements and solutions to information systems. Your combination of business acumen and deep technical expertise will ensure the organization continues maturing its IT capabilities.

**Why you will love this job**:
We have an enthusiastic and highly effective team with no end of challenging and interesting work. Our company is a recognized national leader in business innovation and features in the top 30 best performing companies on the TSX. The company and our team are growing, and the expansionary mindset holds considerable potential for the right person.

**What you will do**
- Maintain documentation of support activities, including incident logs, resolutions, and knowledge base articles to facilitate efficient problem resolution and knowledge sharing.
- Collaborate with software vendors and internal development teams to escalate and resolve complex issues and communicate updates to stakeholders.
- Ensure that IT service management & documentation systems are kept up to date.
- Propose recommendations and present to management and stakeholders on changes and improvements to the systems solution to optimize business process.
- Some travel may be involved.

**What you bring to the table**
- Bachelor's degree in computer science, information technology, or a related field (or equivalent experience).
- Minimum of 3 - 5 years working experience as an Application Support Specialist, technical Business Analyst, or similar role.
- Familiarity with ITIL best practices and incident management processes.
- Proficiency in scripting or programming languages (such as SQL, PowerShell, Python) for troubleshooting and automation.
- Excellent analytical and problem-solving skills, with the ability to prioritize and manage multiple tasks effectively.
- Strong interpersonal and communication skills to interact with end-users, technical teams, and stakeholders at various levels.
- Ability to work independently and collaboratively in a fast-paced environment.
- Attention to detail and a commitment to delivering high-quality customer service.
- Self-starter capable of working individually and with a team in a fast-paced and highly dynamic environment.
- Familiarity supporting, maintaining and knowledge in Dealer Management Systems (DMS) and Accounting Systems considered an asset.
- Familiarity with automotive operations considered an asset.

For more information about AutoCanada, check out autocan.ca/, Instagram, Facebook.

To apply, please submit your resume and cover letter on the Careers portion of our website.

IMIT

  • Application Support Specialist, Dealerships

    6 months ago

    Edmonton, Canada AutoCanada Inc. Full time

    **Application Support Specialist, Dealerships** **Why this is the Perfect Opportunity for You** With 28 brands in 78 Dealerships, in two countries, AutoCanada is a 2008, 2013 and 2021 CADA Laureate Winner, a 2021 TSX30 Winner and currently holds 14 OEM Performance awards. Culture at AutoCanada is everything! Our culture is based on: - Drive for...

  • IT Systems Support Specialist for Automotive Dealerships

    2 weeks ago

    Edmonton, Alberta, Canada AutoCanada Full time

    Job Description:We are seeking an experienced IT Systems Support Specialist to join our team at AutoCanada. As a key member of our organization, you will provide technical support and assistance to end-users regarding software applications, including troubleshooting, issue resolution, and user guidance.Key Responsibilities:Provide technical support and...

  • Application Support Analyst

    6 months ago

    Edmonton, Canada AutoCanada Full time

    Application Support Specialist, Dealerships Why this is the Perfect Opportunity for You With 28 brands in 78 Dealerships, in two countries, AutoCanada is a 2008, 2013 and 2021 , a 2021and currently holds 14 OEM Performance awards.  Culture at AutoCanada is everything! Our culture is based on: Drive for Performance Trust & Transparency People...

  • Automobile Dealerships Customer Support Specialist

    2 weeks ago

    Edmonton, Alberta, Canada Alberta Ltd Full time

    We are seeking a skilled Automobile Dealerships Customer Support Specialist to provide exceptional customer service to our clients. Located in a bustling area, this role is perfect for individuals who enjoy working with people and want to make a difference in their lives.Key ResponsibilitiesRespond to customer inquiries via phone, email, and in-person...

  • Enterprise Application Support Specialist

    2 weeks ago

    Edmonton, Alberta, Canada AutoCanada Full time

    Job OverviewWe are seeking an experienced Enterprise Application Support Specialist to join our team at AutoCanada. This role involves providing technical support and assistance to end-users regarding software applications, including troubleshooting, issue resolution, and user guidance.About UsAutoCanada is a recognized national leader in business...

  • Automotive Craft Specialist

    2 weeks ago

    Edmonton, Alberta, Canada AWIN Group of Dealerships Full time

    A rewarding career opportunity awaits at the AWIN Group of Dealerships in Thornhill, Ontario. As an Automotive Craft Specialist, you will be part of a dynamic team dedicated to delivering exceptional customer experiences.With competitive salaries and a comprehensive benefits package, we offer a great work-life balance and opportunities for growth within our...

  • Dealership Controller

    5 months ago

    Edmonton, Canada Caninvestments Canada Inc Full time

    Join Our Team as a Dealership Controller Are you a financial wizard with a passion for precision and a knack for managing the numbers game? We're on the lookout for a dynamic and experienced Dealership Controller to join our thriving team! About Us: The Cars near Cost Company is a leading player in the automotive industry, committed to providing an...

  • Application Support Lead

    5 months ago

    Edmonton, Canada AutoCanada Inc. Full time

    **Application Support Lead** **Why this is the Perfect Opportunity for You** With 28 brands in 83 Dealerships, in two countries, AutoCanada is a 2008, 2013 and 2021 CADA Laureate Winner, a 2021 TSX30 Winner and currently holds 14 OEM Performance awards. Culture at AutoCanada is everything! Our core values are based on: **People, Operational Excellence,...

  • Application Support Specialist

    3 weeks ago

    Edmonton, Canada Indotronix Avani Group Full time

    Title: Application Support Specialist 1Location: Edmonton, AB Hybrid/remote/In-Office: In Office (Monday, Tuesday & Thursday) Remote (Wednesday & Friday)Duration: 1 yearDescription:OverviewThis role provides vital support to business processes in the Projects organization through effective Information management and Data analytics/reporting tools and...

  • Business Relationship Manager, Dealerships

    6 months ago

    Edmonton, Canada AutoCanada Inc. Full time

    **Business Relationship Manager, Dealerships** **Why this is the Perfect Opportunity for You** With 28 brands in 78 Dealerships, in two countries, AutoCanada is a 2008, 2013 and 2021 CADA Laureate Winner, a 2021 TSX30 Winner and currently holds 14 OEM Performance awards. Culture at AutoCanada is everything! Our culture is based on: - Drive for...

  • Application Support Specialist

    5 months ago

    Edmonton, Canada MNR Full time

    **Job Title: Sr Help Desk Specialist** **Location: Toronto Ontario M4V 1L5 Canada.** **Position type: Remote** **Work Experience** - Collaboration - Various Stakeholders - 4 years - Application Help Desk Analyst - 4 years - Working with Help Desk software - 4 years - Microsoft Office - 4 years - User Verification - 4 years **Skills Need To See in...

  • Application Support Specialist

    5 months ago

    Edmonton, Canada MNR Full time

    **Job Title: Sr Help Desk Specialist** **Location: Toronto Ontario M4V 1L5 Canada.** **Position type: Remote** **Work Experience** - Collaboration - Various Stakeholders - 4 years - Application Help Desk Analyst - 4 years - Working with Help Desk software - 4 years - Microsoft Office - 4 years - User Verification - 4 years **Skills Need To See in...

  • Application Support Specialist

    3 weeks ago

    Edmonton, Alberta, Edmonton region, Canada Indotronix Avani Group Full time

    Title: Application Support Specialist 1Location: Edmonton, AB Hybrid/remote/In-Office: In Office (Monday, Tuesday & Thursday) Remote (Wednesday & Friday)Duration: 1 yearDescription:OverviewThis role provides vital support to business processes in the Projects organization through effective Information management and Data analytics/reporting tools and...

  • Prospect and Applicant Relationship Support Specialist

    3 weeks ago

    Edmonton, Alberta, Canada NAIT Full time

    Job Title: Prospect and Applicant Relationship Support SpecialistAbout the Role:Northern Alberta Institute of Technology (NAIT) is seeking a highly motivated and customer-focused individual to join our team as a Prospect and Applicant Relationship Support Specialist.Key Responsibilities:Builds trust and cultivates relationships with a caseload of prospects...

  • Technical Application Support Specialist

    2 weeks ago

    Edmonton, Alberta, Canada Alberta Motor Association Full time

    Job Description:We are seeking a highly skilled Technical Application Support Specialist to join our team at the Alberta Motor Association. This is a full-time temporary project position until September 30, 2025, with the potential for extension.The successful candidate will be responsible for participating in change, supporting a culture of continual...

  • Detailer

    4 weeks ago

    Edmonton, Canada AWIN Group of Dealerships Full time

    How would you like to work with one of Canada's most prestigious and well respected automotive groups? Join Auto World Imports Network! Headquartered in Thornhill Ontario, we are a premier network of 22 luxury automobile dealerships as well as 3 state of the art collision centres in the Greater Toronto Area. Our company values its customers and employees and...

  • ERP Application Support Specialist

    6 months ago

    Edmonton, Canada Amador Business Computers Inc. Full time

    Are you intrigued by technology? Do you love a challenge and do you embrace the opportunity to learn something new? We are currently looking for ERP Application Support Specialists to join our team! In this role, you will support our AutoPoint Evolution ERP software. This is a full-time permanent, salaried position. Key Position Functions: - Support...

  • Agricultural Product Support Specialist

    6 months ago

    Edmonton, Canada Martin Deerline Full time

    **Company: Martin Deerline** **Location: Edmonton/Westlock** **Agricultural Product Support Specialist** ***New Challenges Every Day, Cutting Edge Technology, Job Security** ***Are you ready to join a team that is dedicated to showcasing the true value of our dealership and the top-of-the-line equipment we offer? As a part of our sales force, your main...

  • Application Support Specialist

    6 months ago

    Edmonton, Canada Broadstreet Properties LTD Full time

    Do you have a driving curiosity about the way business tools function as a whole? Can you see the big picture? Are you the one who’s always showing your colleagues the special tools they didn’t know existed? As a growing organization Broadstreet is continually looking to improve and expand upon our use of technology. Experience with large scale software...

  • Technical Support Specialist

    2 weeks ago

    Edmonton, Alberta, Canada Bisoft Consulting Services Inc. Full time

    Job Description:We are seeking an experienced Technical Support Specialist to join our team at Bisoft Consulting Services Inc.About the Role:This is a permanent, full-time position that requires a strong background in technical support, with a focus on application and network services. As a Technical Support Specialist, you will be responsible for providing...