Application Support Specialist
5 months ago
**Job Title: Sr Help Desk Specialist**
**Location: Toronto Ontario M4V 1L5 Canada.**
**Position type: Remote**
**Work Experience**
- Collaboration - Various Stakeholders - 4 years
- Application Help Desk Analyst - 4 years
- Working with Help Desk software - 4 years
- Microsoft Office - 4 years
- User Verification - 4 years
**Skills Need To See in Resume**
- End User Support
- Internet Browser Support
- Microsoft SharePoint
- Post-Secondary Education Ideal
- Creating Requirement Documentation
- Create, enhance Training (User Manuals)
- Supporting IT Teams in UAT
**The resource will be responsible for delivering the following services**:
- May be responsible and accountable for resolving data discrepancies related to student data within Stakeholder Registry (SHR).
- Utilizes Help Desk software to log all incoming calls into the appropriate categories, retrieve the correct response, and if required, forwards pending inquiries to the next level of expert support.
- Participate in related projects as required.
- Develop and maintain documentation as required.
- Ensures all Help Desk related policy, process and procedures are followed to track and monitor all incoming calls.
- Improves operations efficiency and effectiveness by identifying and recommending changes and enhancements.
- Contact ministry resources to resolve problems and investigate alternatives for resolution, and recommends solutions for implementing business process and systems changes.
- May co-ordinate Help Desk related activities that require communications to the external stakeholders with business areas
- Cross trains within Help Desk environment as required
**Job Type**: Fixed term contract
**Salary**: $40.00-$45.00 per hour
Expected hours: 36.25 per week
**Benefits**:
- Dental care
- Extended health care
- Paid time off
Schedule:
- Monday to Friday
**Experience**:
- IT support: 1 year (preferred)
Licence/Certification:
- CompTIA A+ (preferred)
Ability to Commute:
- Edmonton, AB (required)
Ability to Relocate:
- Edmonton, AB: Relocate before starting work (required)
-
Oracle Adf
6 months ago
Edmonton, Canada Technology Support Specialist Full time**Position: Oracle ADF** **Location : Edmonton, AB** **(Hybrid) - CANADA** **Duration: Full time** **Qualifications and Experience** - A Bachelor/Master degree in Computer Science, or a related discipline or equivalent work experience and technical training, is required. - Must have 6 to 10 years of experience in development with Oracle ADF 12c/11g,...
-
Application Support Specialist
1 month ago
Edmonton, Alberta, Canada AutoCanada Full timeJob SummaryAutoCanada is seeking an experienced Application Support Specialist to join our team. As an Application Support Specialist, you will provide technical support and assistance to end-users regarding software applications, including troubleshooting, issue resolution, and user guidance.Key ResponsibilitiesProvide technical support and assistance to...
-
Application Support Specialist
3 weeks ago
Edmonton, Canada Indotronix Avani Group Full timeTitle: Application Support Specialist 1Location: Edmonton, AB Hybrid/remote/In-Office: In Office (Monday, Tuesday & Thursday) Remote (Wednesday & Friday)Duration: 1 yearDescription:OverviewThis role provides vital support to business processes in the Projects organization through effective Information management and Data analytics/reporting tools and...
-
Enterprise Application Support Specialist
2 weeks ago
Edmonton, Alberta, Canada AutoCanada Full timeJob OverviewWe are seeking an experienced Enterprise Application Support Specialist to join our team at AutoCanada. This role involves providing technical support and assistance to end-users regarding software applications, including troubleshooting, issue resolution, and user guidance.About UsAutoCanada is a recognized national leader in business...
-
Application Support Specialist, Dealerships
6 months ago
Edmonton, Canada AutoCanada Inc. Full time**Application Support Specialist, Dealerships** **Why this is the Perfect Opportunity for You** With 28 brands in 78 Dealerships, in two countries, AutoCanada is a 2008, 2013 and 2021 CADA Laureate Winner, a 2021 TSX30 Winner and currently holds 14 OEM Performance awards. Culture at AutoCanada is everything! Our culture is based on: - Drive for...
-
Application Support Specialist
5 months ago
Edmonton, Canada MNR Full time**Job Title: Sr Help Desk Specialist** **Location: Toronto Ontario M4V 1L5 Canada.** **Position type: Remote** **Work Experience** - Collaboration - Various Stakeholders - 4 years - Application Help Desk Analyst - 4 years - Working with Help Desk software - 4 years - Microsoft Office - 4 years - User Verification - 4 years **Skills Need To See in...
-
Application Support Specialist
3 weeks ago
Edmonton, Alberta, Edmonton region, Canada Indotronix Avani Group Full timeTitle: Application Support Specialist 1Location: Edmonton, AB Hybrid/remote/In-Office: In Office (Monday, Tuesday & Thursday) Remote (Wednesday & Friday)Duration: 1 yearDescription:OverviewThis role provides vital support to business processes in the Projects organization through effective Information management and Data analytics/reporting tools and...
-
Application Support Specialist, Dealerships
5 months ago
Edmonton, Canada AutoCanada Inc. Full time**Application Support Specialist, Dealerships** **Why this is the Perfect Opportunity for You** With 28 brands in 78 Dealerships, in two countries, AutoCanada is a 2008, 2013 and 2021 CADA Laureate Winner, a 2021 TSX30 Winner and currently holds 14 OEM Performance awards. Culture at AutoCanada is everything! Our culture is based on: - Drive for...
-
Application Support Analyst
6 months ago
Edmonton, Canada AutoCanada Full timeApplication Support Specialist, Dealerships Why this is the Perfect Opportunity for You With 28 brands in 78 Dealerships, in two countries, AutoCanada is a 2008, 2013 and 2021 , a 2021and currently holds 14 OEM Performance awards. Culture at AutoCanada is everything! Our culture is based on: Drive for Performance Trust & Transparency People...
-
Edmonton, Alberta, Canada NAIT Full timeJob Title: Prospect and Applicant Relationship Support SpecialistAbout the Role:Northern Alberta Institute of Technology (NAIT) is seeking a highly motivated and customer-focused individual to join our team as a Prospect and Applicant Relationship Support Specialist.Key Responsibilities:Builds trust and cultivates relationships with a caseload of prospects...
-
Technical Application Support Specialist
2 weeks ago
Edmonton, Alberta, Canada Alberta Motor Association Full timeJob Description:We are seeking a highly skilled Technical Application Support Specialist to join our team at the Alberta Motor Association. This is a full-time temporary project position until September 30, 2025, with the potential for extension.The successful candidate will be responsible for participating in change, supporting a culture of continual...
-
ERP Application Support Specialist
6 months ago
Edmonton, Canada Amador Business Computers Inc. Full timeAre you intrigued by technology? Do you love a challenge and do you embrace the opportunity to learn something new? We are currently looking for ERP Application Support Specialists to join our team! In this role, you will support our AutoPoint Evolution ERP software. This is a full-time permanent, salaried position. Key Position Functions: - Support...
-
Application Support Specialist
6 months ago
Edmonton, Canada Broadstreet Properties LTD Full timeDo you have a driving curiosity about the way business tools function as a whole? Can you see the big picture? Are you the one who’s always showing your colleagues the special tools they didn’t know existed? As a growing organization Broadstreet is continually looking to improve and expand upon our use of technology. Experience with large scale software...
-
Technical Support Specialist
2 weeks ago
Edmonton, Alberta, Canada Bisoft Consulting Services Inc. Full timeJob Description:We are seeking an experienced Technical Support Specialist to join our team at Bisoft Consulting Services Inc.About the Role:This is a permanent, full-time position that requires a strong background in technical support, with a focus on application and network services. As a Technical Support Specialist, you will be responsible for providing...
-
Medical Specialist
4 weeks ago
Edmonton, Canada Clearwater Specialist Center Ltd. Full timeClearwater Specialist Center Ltd. is seeking a highly skilled Internal Medicine Specialist to join our team. As a key member of our medical staff, you will be responsible for providing exceptional patient care and contributing to the development of our clinical services.Key ResponsibilitiesProvide expert medical care to patients with complex internal...
-
Administrative Support Specialist
3 weeks ago
Edmonton, Alberta, Canada Edmonton Tech Support Inc Full timeWe are seeking an Administrative Support Specialist to join our team at Edmonton Tech Support Inc. The successful candidate will be responsible for providing administrative support to our team, including recording and preparing minutes of meetings, seminars, and conferences.The ideal candidate will have a Secondary (high) school graduation certificate and 7...
-
Executive Support Specialist
2 weeks ago
Edmonton, Alberta, Canada Edmonton Tech Support Inc Full timeWe are seeking a highly organized and detail-oriented Executive Support Specialist to join our team at Edmonton Tech Support Inc.About the RoleThis is a permanent, full-time position that requires 40 hours of work per week. The ideal candidate will have excellent written and oral communication skills, be able to multitask effectively, and possess a strong...
-
Application Support Specialist
2 weeks ago
Edmonton, Alberta, Canada CB Canada Full timeRobert Half is currently hiring for an experienced Application Support Analyst for our Edmonton Client. As the successful candidate, you will be accountable for providing ongoing support for the software applications in use by the Client's stakeholders. This role will involve investigating and resolving customer support problems, responding to problems in...
-
Technical Support Specialist
2 weeks ago
Edmonton, Alberta, Canada ALBERTA LTD Full timeJob DescriptionWe are seeking a skilled Technical Support Specialist to join our team at ALBERTA LTD. In this role, you will provide exceptional support to our users, ensuring they have the best possible experience with our applications and systems.ResponsibilitiesProvide expert-level technical support to users experiencing difficulties with computer...
-
Application Support Specialist
1 month ago
Edmonton, Alberta, Canada CB Canada Full timeJob Summary:Robert Half is seeking an experienced Application Support Analyst to provide ongoing support for software applications in use by clients. The successful candidate will investigate and resolve customer support problems, respond to issues in accordance with established policies and procedures, and assist in the implementation and development of...