Warranty Administrator

3 weeks ago

Toronto, Canada Toronto Transit Commission Full time

**JOB INFORMATION**

**Requisition ID**: 7854
**Number of Vacancies**: 1
**Department**: Sustainable Innovation (20001212) - Engineering Services (30000489)
**Salary Information**: $70,725.20 - 88,415.60
**Pay Scale Group**: 7SA
**Employment Type**:
**Temporary until December 25, 2026**

**Weekly Hours**: 35
**Off Days**: Saturday and Sunday
**Shift**: Day
**Posted On**: June 8, 2023
**Last Day to Apply**: June 16, 2023
**Reports to**:Warranty Supervisor

The Toronto Transit Commission (TTC) is North America's third largest transit system and has been recognized as one of the top places to work in the GTA. Guided by a forward-thinking strategic plan, the TTC's vision is to be a transit system that makes Toronto proud. The TTC's recruitment efforts are directly aligned to its mission of providing "a reliable, efficient, and integrated bus, streetcar and subway system that draws its high standards of customer care from our rich traditions of safety, service and courtesy."

**General Accountability**:

- Reporting to the Supervisor - Warranty, the incumbent is responsible for performing a variety of administrative duties relating to the identification, collection and processing of warranty parts and claims ensuring TTC submits and obtains full compensation for new vehicle (buses, Wheel-Trans vehicles, streetcars, non-revenue vehicles) other component warranty claims and latent defect retrofits and other component warranty claims and latent defect retrofits.**Key Job Functions**:

- Reviewing contract clauses for warranty coverage and the associated procedures for processing claims; completing and submitting warranty claim forms to the manufacturer.
- Assisting the Engineering Technologists in the section with projects, latent defects, warranty material, etc. by providing detailed information relating to warranty claims.
- Setting up and maintaining various databases for the tracking/reporting of warranty claims to completion and associated information (e.g., receipt of payments).
- Liaising with personnel in the Surface Operations garages, carhouses and shops as well as with personnel in other TTC Departments regarding parts warranty coverage, repair orders, claim payments, etc. and liaising with and or/participating in meetings with new vehicle manufacturers or original equipment manufacturers for warranty related issues.
- Responsible for treating passengers and/or employees with respect and dignity and ensuring the needs of passengers or employees with disabilities are accommodated and/or addressed (if applicable and within the area of responsibility), in accordance with the Ontario Human Rights Code and Related Orders so that they can fully benefit from the TTC as a service-provider and an employer.

**Skills**:

- Plan and organize activities / projects to meet section and organizational goals
- Maintain documentation and historical records

**Education and Experience**:

- Completion of a college diploma or university degree in a related discipline or combination of education, training and experience deemed to be equivalent.

**Additional Requirements**:

- Strong knowledge of concepts and practices of warranty claim management.
- Demonstrated ability to generally identify automotive parts and utilize resources such as manuals, CDs, etc.
- Detail oriented; well-developed interpersonal skills, and excellent verbal and written communication skills.
- Ability to organize and prioritize several work assignments simultaneously and meet critical time requirements, working independently and with mínimal supervision.
- Knowledge of surface transit vehicle systems and components and their function as well as garage, carhouse and shop procedures and terminology.
- Must have or quickly acquire knowledge of departmental, Group, and corporate policies, procedures, standards and practices, etc., applicable to the work.
- Must have or quickly acquire working knowledge of TTC computer mainframe systems such as IFS/VWO, MMS and other databases utilized by the section.
- Familiarity with Materials and Procurement Department shipping procedures.
- Knowledge of Cummins Rapidserve and Cummins Quick Serve Online QSOL is an asset.
- Possession of a valid Truck & Coach certification (310-T), Automotive Service Technician certification (310-S) and CZ license is an asset.
- Possession of a Class “G” Driver’s license for the Province of Ontario and access to a vehicle is an asset.

This position is designated Safety Sensitive under the TTC's Fitness for Duty Policy. If you do not hold a designated position, you will be required to pass a drug test as part of the certification process.

The TTC’s policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC empl

  • Warranty Administrator

    2 weeks ago

    Toronto, Canada Toronto Transit Commission Full time

    **JOB INFORMATION** **Requisition ID**: 8041 **Number of Vacancies**: 1 **Department**: Rail Cars And Shops - Subway Operations (20000405) - Greenwood Shop Management & Staff (30000401) **Salary Information**: $70,725.20 - $88,415.60 **Pay Scale Group**: Level 7 **Employment Type**: Regular **Weekly Hours**: 35 ** Off Days**: Sun/Sat **Shift**: Day **Posted...

  • Warranty & Repair Coordinator

    1 month ago

    Toronto, Canada Porter Airlines Inc. Full time

    Job Summary: Reporting to the Manager, Provisioning, the Repair & Warranty Coordinator will be the point person for managing warranty repairs for our aircraft components. You will ensure we recoup costs from manufacturers for parts and repairs covered under warranty, while maintaining positive relationships with our suppliers. Duties & Responsibilities: -...

  • Warranty Coordinator

    1 day ago

    Toronto, Ontario, Canada Graywood Group Full time

    Job Title: Customer Service Warranty Coordinator Reporting To: Director - Warranty Business Division: Construction Location: Toronto Job Background Graywood Developments is an industry-leading real estate development company with a proven history of success. Graywood is focused on residential mixed-use development in the Greater Toronto Area and other major...

  • Warranty Coordinator

    5 days ago

    Toronto, Canada Graywood Group Full time

    Job Title: Customer Service Warranty Coordinator Reporting To: Director - Warranty Business Division: Construction Location: Toronto Job Background Graywood Developments is an industry-leading real estate development company with a proven history of success. Graywood is focused on residential...

  • Warranty Coordinator

    4 days ago

    Toronto, Canada Graywood Full time

    Job Title: Customer Service Warranty Coordinator Reporting To: Director - Warranty Business Division: Construction Location: Toronto Job Background Graywood Developments is an industry-leading real estate development company with a proven history of success. Graywood is focused on residential mixed-use development in the Greater Toronto Area and other major...

  • Warranty Coordinator

    5 days ago

    Toronto, Canada Graywood Group Full time

    Job Title: Customer Service Warranty Coordinator Reporting To: Director - Warranty Business Division: Construction Location: Toronto Job Background Graywood Developments is an industry-leading real estate development company with a proven history of success. Graywood is focused on residential mixed-use development in the Greater Toronto Area and other major...

  • Warranty Coordinator

    2 weeks ago

    Toronto, Canada Minto Group Full time

    WARRANTY COORDINATOR Greater Toronto Area Build your future at Minto!  Since 1955, we’ve been proudly building better places for people to live, work and play, one home and one relationship at a time. To us, it’s all about special moments — like the thrill of a new apartment, the pride in owning a first home, or a growing investment...

  • Warranty Coordinator

    5 days ago

    Toronto, Ontario, Canada Minto Group Full time

    WARRANTY COORDINATORGreater Toronto Area (Oakville & Toronto) Build your future at Minto Since 1955, we've been proudly building better places for people to live, work and play, one home and one relationship at a time. To us, it's all about special moments — like the thrill of a new apartment, the pride in owning a first home, or a growing investment...

  • Warranty Coordinator

    2 weeks ago

    Toronto, Canada Minto Group Full time

    WARRANTY COORDINATOR Greater Toronto Area (Oakville & Toronto) Build your future at Minto! Since 1955, we’ve been proudly building better places for people to live, work and play, one home and one relationship at a time. To us, it’s all about special moments — like the thrill of a new apartment, the pride in owning a first home, or a growing...

  • Warranty Coordinator

    2 weeks ago

    Toronto, Canada Minto Group Full time

    WARRANTY COORDINATORGreater Toronto Area (Oakville & Toronto) Build your future at Minto! Since 1955, we’ve been proudly building better places for people to live, work, and play, one home and one relationship at a time. To us, it’s all about special moments — like the thrill of a new apartment, the pride in owning a first home, or a growing investment...

  • Warranty Coordinator

    2 weeks ago

    Toronto, ON, Canada Minto Group Full time

    WARRANTY COORDINATOR Greater Toronto Area (Oakville & Toronto) Build your future at Minto! Since 1955, we’ve been proudly building better places for people to live, work, and play, one home and one relationship at a time. To us, it’s all about special moments — like the thrill of a new apartment, the pride in owning a first home, or a growing...

  • Sales Coordinator/ Service Administrator

    1 month ago

    Toronto, Canada Grand Touring Automobiles Full time

    We at Polestar in Oakville, part of the Grand Touring Automobiles exclusive dealer group, are looking to build our team at our newest location. We are looking to hire a dependable Sales Co-ordinator who will be responsible for assisting with sales administration. Duties include but not limited to; - Determines Licensing fees, prepares cheques and submits to...

  • Bilingual Surety Administrator

    1 month ago

    Toronto, Canada Trisura Guarantee Insurance Company Full time

    At Trisura, we expect more because we believe it can be done better. We are a young, growth oriented team with a commitment to exceptional talent and have been named one of Canada’s Top Small and Medium Employers since 2017. Our growth and our entrepreneurial style, niche market position and development opportunities ensure that our people see the results...

  • Data Entry

    4 weeks ago

    Toronto, Canada Trisura Guarantee Insurance Company Full time

    At Trisura, we expect more because we believe it can be done better. We are a young, growth oriented team with a commitment to exceptional talent and have been named one of Canada’s Top Small and Medium Employers since 2017. Our growth and our entrepreneurial style, niche market position and development opportunities ensure that our people see the results...

  • Administrative Assistant, Residential Services

    1 week ago

    Toronto, Canada BEUMER Group Full time

    Company Description BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletizing, packaging, sortation, and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in...

  • Customer Care Representative

    1 month ago

    Toronto, Canada Menkes Full time

    Posted In: Customer Care - About The Job**Responsibilities**: Based at the Customer Care Site Offices for the two projects, the key responsibilities of this role are: - Perform Quality Assurance, Pre-Delivery, Delivery, 30-day, year-end and Warranty Service Inspections. - Provide follow-up and issue resolution with clients. - Make assessments on requests...

  • Accounting Administrator, OEM Progams

    4 days ago

    Old Toronto, Canada Amynta Group Full time

    Accounting Administrator, OEM Progams page is loaded Accounting Administrator, OEM Progams Apply locations Toronto time type Full time posted on Posted 30+ Days Ago job requisition id 2103-0223 We’re thrilled that you are interested in joining us here at the Amynta Group!The main deliverable will be for the VCCI program....

  • Accounting Administrator, OEM Progams

    4 days ago

    Old Toronto, Canada Amynta Group Full time

    Accounting Administrator, OEM Progams page is loaded Accounting Administrator, OEM Progams Apply locations Toronto time type Full time posted on Posted 30+ Days Ago job requisition id 2103-0223 We’re thrilled that you are interested in joining us here at the Amynta Group!The main deliverable will be for the VCCI program....

  • Accounting Administrator, OEM Progams

    4 days ago

    Old Toronto, Canada Amynta Group Full time

    Accounting Administrator, OEM Progams page is loaded Accounting Administrator, OEM Progams Apply locations Toronto time type Full time posted on Posted 30+ Days Ago job requisition id 2103-0223 We’re thrilled that you are interested in joining us here at the Amynta Group!The main deliverable will be for the VCCI program....

  • Customer Care Representative

    4 weeks ago

    Toronto, Canada Menkes Full time

    Posted In: Customer Care - About The JobAs a premier real estate developer in the GTA, this is the opportunity to join a motivate team of professionals and build a career! **Responsibilities**: Based at the Customer Care Site Offices for the two projects, the key responsibilities of this role are: - Perform Quality Assurance, Pre-Delivery, Delivery,...