Airport Assistant Supervisor Vancouver

6 months ago

Richmond, Canada Intercruises Shoreside & Port Services Full time

**Want to be part of a FUN team and work a part-time job?**

**Come meet the Vancouver Intercruises Hiring team**

**Hiring Event
- Walk
- Ins Welcome**
- **Place**:Cruise Terminal (Main Lobby) 999 Canada Pl, Vancouver BC V6C 3E1
- **Date & Time**:Saturday, February 10th 10am
- 3pm
- Bring an updated resume
- Dress professionally and no children allowed
- Must bring photo ID & Social Insurance Card or valid passport

**Who are we looking for**
- Able to work weekdays and weekends (a must), we offer flexible schedule
- A team player working together to create great first and last impressions
- Greet passengers upon flight arrival/departure and direct to appropriate transportation - buses, taxis, car rentals etc.
- Offer lost luggage assistance in conjunction with airlines
- Meet and greet guests, assist with airport process, luggage tags, documents, etc.
- Able to resolve guest concerns or escalate to appropriate area
- Good customer service skills a must
- A well-groomed, friendly, and professional etiquette in accordance with brand standards
- Able to work independently with little supervision
- Good customer service skills
- Able to communicate, read, write and understand the English language

**What we provide**:

- _Cruise benefit discounts_
- _$19.50_
- _Referral bonus
- $100_
- _Paid Training_
- _Weekly pay_
- _Special offers/discounts on travel and entertainment_

**Who are we looking for?**

Liaise with ship managers at CPP and with YVR to ensure staff are uniformed correctly and have all passes as required by the company and YVR.
- Supervisor will handle the necessary communication to airline
- Schedule staff for ship days and for pre-cruise shifts.
- Ensure the staff hours are communicated with the office in a timely manner.
- Obtain and distribute manifests for ship days and pre-cruise shifts.
- Supervise YVR staff to ensure each position is covered and staff have all information.
- Mitigate any guest/staff issues.
- Ensure to handle and assist immediately passengers discrepancies.
- Well-groomed with a friendly outgoing demeanor & passion for providing a high-level of customer service to all the guests.
- Possess a sense of responsibility and ability to multitask in a fast paced and ever-changing environment.
- Able to stand or walk for long periods of time, often the entire shift.**Flexible schedule including weekends and holidays.**:

- Excellent communication and presentation skills
- Day & Night schedules

**Intercruises Shoreside & Port Services **is an equal opportunity employer (EOE) and does not discriminate based on race, religion, color, national origin, sex, gender, disability, genetic information or any other characteristic protected by law.
'
Work Location:

- One location

Work Remotely
- No

**Job Type**: Part-time

Pay: $19.50 per hour

**Benefits**:

- Flexible schedule

Schedule:

- Evening shift
- Every Weekend
- Monday to Friday
- Morning shift
- Weekends as needed

Application question(s):

- Will you have reliable transportation when scheduled to work?
- Can you commit to working - flexible schedule weekends
- Saturday, Sunday and Holidays?
- Can you commit to work Monday to Friday?

Ability to Relocate:

- Richmond, BC V7B 0A4: Relocate before starting work (required)

Work Location: In person

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