Csr (Customer Service Representative)

3 days ago


Guelph, Canada Royal Brinkman Canada Full time

**Customer Service with Royal Brinkman Canada - short term contract position**

Royal Brinkman Canada Inc. is a subsidiary of Royal Brinkman International, a 137-year-old company based in the Netherlands that is a leading supplier to the professional greenhouse horticulture sector.

**In this role you will**:

- Ensure superior customer service is always delivered to all customers.
- Participate in the day-to-day operations of order fulfillment (receiving orders from customers or account managers, entering orders into ERP).
- Follow up on customer orders; track orders and confirm deliveries.
- Work with other departments to fulfill customer needs where required (logistics, finance).
- Improve customer experience.
- Perform various other duties as requested by management.

**What you bring**:

- Previous sales/customer service experience; previous work in an office environment.
- Post-secondary training in business, marketing or similar.
- Technical knowledge/understanding of agriculture or horticulture an asset but not mandatory.
- Excellent written and verbal communication skills in English.
- Experience with SAGE300 ERP (ACCPAC) an asset.
- You can think quickly and make good decisions on the fly.
- Proven ability to build.
- You are professional, like to work hard, but still have fun on the job.

**What we offer**:
We offer a unique opportunity to work alongside our Dutch colleagues bringing their globally sourced products and innovation to Canadian growers. As we continue to grow, there may be opportunities to advance your career.

, short-term contract.

Compensation: $20 - $22/hour

**References required.**

**Job Types**: Full-time, Fixed term contract
Contract length: 8 weeks

**Salary**: $20.00-$22.00 per hour

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person



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