E-commerce Manager

3 weeks ago

North Saanich, Canada Epicure Full time

**E-Commerce Manager**

**Key Responsibilities**:

- Develop and execute the e-commerce strategy and roadmap to drive revenue growth and profitability.
- Manage the day-to-day operations of the e-commerce business, including website management, online marketing, order fulfillment, and customer service.
- Collaborate with cross-functional teams, including the CE, Sales, Operations and IT department, to ensure smooth operations and alignment with company goals
- Optimize the customer experience, including site navigation, content, join flow, and checkout process.
- Manage and analyze e-commerce metrics, including traffic, conversion, and AOV, and provide regular reporting to senior leadership.
- Analyze website traffic and sales data to identify opportunities for improvement and implement strategies to increase conversion rates and revenue
- Stay up-to-date with industry trends and best practices, and make recommendations for new features and functionality to improve the customer experience;

**What you have**:

- Bachelor's degree in business, marketing, or a related field.
- 5+ years of experience in e-commerce, preferably in a direct-to-consumer environment.
- Strong understanding of e-commerce metrics and analytics, and experience using data to drive business decisions.
- Demonstrated success in driving online sales and revenue growth.
- Experience managing and optimizing e-commerce and CMS platforms, including Shopify, WooCommerce, or Magento.
- Excellent communication, project management, and analytical skills.
- Passion for food and cooking a plus.

**What we have**:

- Competitive salary and benefits package
- Annual professional and personal wellness funds
- Product discounts
- Opportunity to join a team at the helm of expanding the company’s brand and mission—we are Canada’s largest direct sales company and are growing fast in the US
- A team of talented and passionate marketing and creative professionals

**Who we are**:
We all deserve to eat good food every day—despite the daily crunch for time and inspiration. That’s why everything we offer, from premium ingredient blends and easy recipes to ultra-timesaving cookware, is designed to help answer "What's for dinner?" and make it fast. We've got our sights set on being a global food and wellness brand in every kitchen, in every home in North America in the next 25 years

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