Key & Tire Claims

3 months ago

Sherwood Park, Canada First Canadian Insurance Corporation Full time

First Canadian is a national organization and we are experiencing unprecedented growth

We aim to hire bright, hard-working people who share our values. We seek employees who are committed to learning, career growth, and opportunity. We take pride in being an organization that our employees support long-term. We believe in our employees and celebrate their success by asking for employee opinions and feedback so that we continue to be a Great Place to Work.

We award our team with the following:

- Off work 1 hour early on Fridays.
- Earned Time-Off Program and vacation.
- Group Retirement Savings Plan with employer match.
- Hybrid work options may be available.
- On-site gym including free weekly classes with a qualified trainer.
- Newly renovated facility with ergonomic desks/chairs.
- Educational assistance and career development.
- Employee benefits.
- Health and Wellness spending account.
- Employee Assistance Program (EAP).
- Employee discount programs.
- A Culture Team dedicated to diversity, inclusion, and employee programs.
- Employee recognition and appreciation events.
- French is not required for this role but is an asset, an uplift of 5% is applied after the probationary period for qualified professional level French bilingualism (both spoken and written)

Check out our company page for all the information on why we believe First Canadian is an employer of choice

If you are motivated to succeed by helping people, then this is the opportunity for you

Under the direction of the Protection Products & Mechanical Claims Manager, the Claims Examiner - Tire/Rim/Key/Etch reviews the labor, parts, sublet, and any additional charges in relation to the coverage on a given policy. This position is Monday to Friday with a rotating Saturday shift.

**Essential Responsibilities**:

- Responsible for the review of tire pictures ensuring loss is coverable under the terms of the policy.
- Return authorizations for covered claims or respond to non-covered claims with the reason of denial.
- File all approved claims manually or electronically.
- Responsible to match all incoming invoices with backup for payment, stamp all invoices, insert the required information, calculate the amount paid including a breakdown of tax(es) and enter the claim as paid.
- Processing Key and Etch claims including payables of each.
- Weekly balancing of claim payables.
- Processing of aged claims authorized but never received.
- Other duties as assigned.

**Qualifications**:

- High school graduates with any other additional academic equivalencies may be considered.
- Automotive or dealership experience is an asset.
- PC literate, fully systems competent with Microsoft Office (Word/Excel/Outlook).
- Keyboarding/typing skills of 65+WPM (error free).
- Fluent in English with proven competencies in verbal and written communication, is required.
- Fluent in French with proven competencies in verbal and written communication, is an asset.

Thank you for considering our organization.

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