Technical Project Specialist

2 weeks ago


Montréal, Canada Applied Software Technology Full time

Canada
- Montreal
- Technical
- Regular Full-Time
- 1562

**Job Description**:
**About Graitec Group**
GRAITEC Group Company is a global software editor leading Building Information Modeling (BIM) solutions and helping its architectural, engineering, construction, and manufacturing customers to digitize and industrialize their processes to improve performance and build a sustainable tomorrow.

**Ambitious and fast-growing environment**: We see ourselves as a 30-year-old startup, having doubled our revenue in the last 3 years thanks to both organic and inorganic growth and targeting 500m€ revenue in 2024 (join us to make it happen).

We strongly believe that this growth will continue since the market is only at the beginning of its digitization.

**Experts & Talents with strong culture**: Our team is made of more than 700 outstanding talents with a strong management team to execute our mission.

**A true international group**: Graitec serves more than 200,000 customers worldwide with over 50 offices in 13 countries, enabling us to meet our customer needs around the globe.

**A market leader**: We are one of the largest AUTODESK Platinum Partners and the only one operating at a worldwide scale with an equal split of business between Europe and North America, enabling Autodesk solutions thanks to our own GRAITEC Software.

**Strong products serving the construction & manufacturing industries**: Through Autodesk products Add-ons like PowerPack to more complex solutions to enable simulation, fabrication & management of our customers projects, GRAITEC is proud of its 150+ developers innovating each day to accelerate our customers performance.

We are driven to hire the best people, with diverse experiences, and provide them with the resources that empower them to achieve their full potential. This ultimately enables our organization to provide the very best customer experience and solutions that help our customers navigate and implement technologies and services that prepare them for sustainable growth.

**Overview**
The Technical Project Specialist is a role that covers several areas within the business. These include presales, post-sales, and project support. Presales will include working with our customers to ensure they have the best solution for them. This will include the demonstration of the products and developing a training plan for a successful implementation.

Post-sales will include training at all levels, from fundamentals through to project delivery/support. Part of the role will be to work with the salesperson to build a training plan that will complement the individual’s needs.

**Key Responsibilities**:
Training Services Including:

- Delivering Graitec IP Training Courses to clients in-house or onsite
- Preparing and delivering Bespoke Training Courses to clients in-house or onsite
- Conducting post-Training Course customer reviews
- Assisting with Training administration duties e.g., Customer Evaluations, Courseware, Training Certificates

Consulting Services Including:

- Working with sales team and customer in developing customer implementation plan and helping customers adopt the new technologies
- Implementing Strucsoft Solutions to customers
- Project Management of large implementations from handover to closeout
- Run pre-implementation workshops
- Working with the sales team to run project closeout meetings
- Working with the customer on high level project-based consultancy
- Developing supporting documentation including Data Standards & Post implementation documents

Pre-Sales Support Including:

- Advising clients on issues relating to the choice and use of appropriate software, including specification of appropriate system platforms.
- Providing practical demonstrations of the use of BIM software related to client needs
- Delivering presentations on BIM software at customer meetings and events
- Providing technical assistance to sales staff during the pre-sales stage of client negotiations

Post-Sales Support Including:

- Advising clients on technical issues relating to the implementation and use of their design software
- Liaising with suppliers where necessary to research and identify solutions to client issues
- On the job project, related consultancy services

General Company Duties Including:

- Researching and providing technical advice to company management on new product opportunities
- Assisting the Sales and Marketing staff with business development matters
- Working with the R&D team - regular feedback on the Graitec product

**Responsibilities**
Must have:

- Extensive experience in AEC products such as Revit and a minimum of two years in a similar position
- A good understanding of the ‘BIM’ process in the built environment
- A good understanding of the construction industry

Nice to have:

- Worked in a BIM Manager role or assisted in one.
- An appreciation for other disciplines, and how they work collaboratively on projects
- An understanding of CDE’s

**Quali



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