Business Continuity Analyst

3 weeks ago

Toronto, Canada Moneris Solutions Full time

Your Moneris Career - The Opportunity

**Location**:You will be based in our Toronto office and will work in a Hybrid model.

**Reporting Relationship**: You will report to the Manager, Enterprise Business Continuity and Risk Change Enablement.

Your Moneris Career - What you'll do
- System administration of the Moneris BCM systems (FusionRM, MIR3), including daily maintenance with any break-fix items, user access and setup, user issues, collaborating with the vendor.
- Working with the BCM Specialist and Manager, oversee the system change and enhancement roadmap; implement minor system changes on your own and with support from the Specialist and Manager; lead major changes on behalf of EBCM Team including testing, documentation, and vendor engagement.
- Support the Manager and Specialist as required during the Annual BCP Review Cycle including the tracking and reporting of team progress against the schedule, follow-up and closure of action items.
- Ensure that employee records are kept up to date in Fusion, MIR3, Outlook, and any other non-system or process documents; support all business continuity education and awareness activities including the Business Continuity Awareness Week.
- Support with planning and executing department and Crisis Management Team (CMT) table-top exercises; support annual internal audit and ISO22301 external audit activities.
- Provide support during all planned or unplanned events that require involvement of the EBCM Team, BCM Core Team, or the Crisis Management Team.
- Maintain professional upkeep to keep abreast of industry best practices and trends with a view to improving Moneris’ BCM program.

Your Moneris Career - What you bring
- 1-3 years of work experience and reasonable depth of exposure to Business Continuity Management processes and best practices
- Bachelor's Degree (Equivalent work experience may be considered a substitution)
- Knowledge of Salesforce, FusionRM, or other BCM software system
- Proficient with Microsoft Office and ability to work with Microsoft Excel at an intermediate level
- Proficiency in creating presentations
- Strong communication and presentation skills (verbal and written)
- Strong organizational skills, analytical skills, and attention to detail
- Fluent in English (reading, writing, and verbal) - Bilingualism is an asset
- Previous experience in the payments or financial services industries considered is an asset
- Experience in project management and Disaster Recovery (DR) is an asset
- Capability to multi-task and prioritize work to consistently meet deadlines

Your Moneris Career - What you get
- Comprehensive Total Rewards Program including bonuses, flexible benefits starting from day 1, and your choice of either a health spending account (HSA) or personal spending account (PSA)
- RRSP matching & defined contribution pension plan
- Learning & development programs and resources including unlimited free access to Coursera and an Educational Assistance Program
- Holistic approach to your well-being, with an Employee Assistance Program for you and your family, access to 24/7 virtual health care, wellness events and a supportive workplace culture
- A workplace committed to investing in Diversity, Equity and Inclusion (DEI) through various initiatives including, employee inclusion groups (EIGs), mentorship, DEI learning and workshops, educational events, and various resources including an internal DEI website and newsletter
- Company-wide paid year-end closure & personal time off (including religious, personal, and volunteer days)

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