Business Analyst

3 weeks ago

Toronto, Canada HSB Canada Full time

**Business Analyst **(M/F/d) ** **:**The Business Analyst role is a key position responsible for ensuring that business needs are fully understood and implemented by the IT team. The Business Analyst plays a critical part in interpreting business requirements, understanding IT capabilities and translating these into modern and flexible solution designs. The Business Analyst is a conduit through which effective change and solutions are actioned and delivered.**

**Responsibilities**:
**Strategic**
- Acting as a bridge between business and IT, business analyst collaborates with Business Solutions team to provide consultation on topics such as methodology, process and design, determine options on closing gaps between business capabilities and systems supporting the business processes.

**Tactical**
- Participates in process flow analysis and process redesign along business process improvement specialist and Business Solutions team.
- Participates and supports the creation of a detailed functional design document to match customer requirements.
- Communicate business needs of the project to the technical team.
- Based on business requirements, produces technical specification for custom development and systems integration requirements.
- Provides current best practice and 3rd Party solution alternatives as part of the functional design document.
- Participates and leads, when needed, project meetings with the customer.
- Work closely with Quality Assurance team for project testing strategy and plans.
- Provide input for business readiness plans, including communication, and training.
- Triage and document incoming incidents to ensure proper incident priority are assessed.

**WE OFFER**:
Driven by technology and fueled by innovation, HSB is Canada’s premier specialty insurance and applied technology services provider. Offering 150 years of technical and service excellence, we are focusing on emerging trends and unlocking new opportunities for clients. Today, we are accelerating, changing the future of insurance and risk solutions, for a modern world.

At HSB, we value the strengths and contributions of our diverse workforce. We offer continuous learning opportunities, giving you flexibility to grow in your career while enjoying a healthy work-life balance and a collaborative approach in our coast-to-coast network of offices. Become part of a rewarding and impactful workplace experience while seeing first-hand technologies and risk solutions that are changing the way we live and work.

**WE EXPECT**:

- A bachelor’s degree or higher in a technical discipline, business analysis or equivalent education and work experience.
- 4-6 years related experience.
- Experience with SQL is an asset.
- Developer experience an asset, but not required.
- Background in proven and emerging architectures/technologies such as SOA, web services and cloud computing.
- Solid exposure to multi-tiered architecture, design, and implementation.
- Knowledge of agile methodologies.
- Previous Insurance Industry experience is an asset.
- Strong creativity in solution design; inventive thinking.
- Proven ability to manage and prioritize multiple, concurrent activities and the ability to adapt to changing priorities.
- Strong analytical, facilitation, problem solving and organizational skills. Experience leading meetings, coordinating deliverables, and resolving issues.
- Ability to communicate to both the technical and non-technical communities.
- Experience working in a matrixed environment, with functional reporting relationship and global IT.
- A strong desire to keep abreast of new and emerging technologies.

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