Inside Sales Representative

3 months ago

Surrey, Canada Anipet Animal Supplies Full time

**Job Posting: Inside Sales Representative**

**Work Schedule**: Monday to Friday - 8:00 AM to 4:30 PM - overtime as needed.

**Key Duties & Responsibilities**:

- Answer incoming calls and assist with inquiries from our accounts.
- Complete daily call list to ensure accounts are submitting orders on time.
- Manually enter customer purchase orders and monthly promotions within our Microsoft 365 database.
- Process various automated purchase orders in our database, ensuring accurate processing.
- Enter and process short shipped and pricing-based credits in Microsoft 365.
- Monitor various chats with your designated outside sales representative to assist with requests.
- Provide support to “house” accounts by recommending monthly promotions and relaying vendor and product information when requested.
- Monitor Microsoft Teams, respond to inquiries on our designated customer service channel.
- Work closely with your team members to complete you day to day team tasks.
- Coordinate with our 3 warehouses and relay any changes and updates on the warehouse team’s channel.
- Work collaboratively with all other departments members to create a well-organized and inclusive atmosphere.

**Skills**:

- A team player with reliability and responsibility.
- Ability to adapt to changing tasks and priorities while remaining calm and collected.
- Positive attitude with strong attention to detail.
- Excellent communication and problem-solving skills.
- Strong computer skills, including proficiency in Microsoft Office and a minimum typing speed of 40 words per minute.
- Experience with Microsoft Teams and Business 365 Database is an asset.

**What We Offer**:

- Join a company that has maintained a high-performing standard in the Pet Industry since 1977.
- Positive work environment and great coworkers.
- Employee benefits package, including dental and extended health after 3 months of employment.

If you are a motivated and customer-oriented professional looking for a rewarding opportunity, we invite you to apply. Join our team and contribute to our legacy of excellence in the Pet Industry.

**Job Types**: Full-time, Permanent

**Salary**: $20.00-$23.00 per hour

Expected hours: 40 per week

**Benefits**:

- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Overtime

Supplemental pay types:

- Overtime pay

**Experience**:

- Office: 1 year (preferred)
- Customer Service: 1 year (preferred)

Work Location: In person

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