Client Service Manager- Loan Administration

6 months ago

Mississauga, Canada LRI Invest Full time

Description

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Apex has continually improved and evolved its product suite by surrounding these core administrative services with additional products spanning the full value chain of a fund; from information delivery and regulatory products to fund platforms and tax services. The globally distributed service model has rapidly expanded through a combination of organic growth and more recently bolstered by acquisition. Service is now delivered by over 10,000+ staff across 50+ offices. The Apex Group administers circa $2.3 trillion in assets, including the investments of some of the largest funds and institutional investors in the world

Client Service Manager
- Loan Administration

The Role & Key Responsibilities:

- Liaising with front office, prime brokers, as well as counterparty and executing brokers on operational/settlement matters
- Trade support for various fixed income products including (but not limited to) Credit Default Swaps, CDS Indices and CDO’s, including bilateral DTCC settlement and cleared trades.
- Review of Daily Compliance checks
- Execute all aspects of trade capture and settlement in a prompt and accurate manner
- Support the automated processes on a busy OTC bond desk
- Liaise daily with portfolio managers, counterparties, prime brokers, custodian banks, operations and administrator in resolving trade capture and settlement issues
- Monitor fail reports / aged settlements and correct any discrepancies in an accurate and timely manner
- Assist with daily risk and end of day reporting, including some performance measurement and attribution
- Complete general trading desk support activities, ad hoc tasks and analyses as required
- Ensure the accurate settlement of bonds, FX, money market, and futures on a daily basis
- Manage existing financial control procedures and proactively identify opportunities for improvement or enhancement to the existing processes and controls
- Perform daily position and cash reconciliations
- Investigate and follow-up on trading related discrepancies
- Protect investors by independently checking for accuracy and identifying and challenging any deviations from procedures and policies in an informed and professional manner
- Book, instruct and coordinate the timely transfer of securities and cash movements with utmost accuracy and precision

Skills Required:

- Bachelor of Science in Accounting/Finance, or a relevant qualification
- Understanding or knowledge of various security types - Bonds, Equities, Futures, CDS, CDS Indices, Term Loans, Revolver, Warrants, Forwards, ABS, MBS, TRS, etc.
- Understanding of trade lifecycle
- Knowledge and understanding of securities and other financial instruments with an emphasis on Fixed Income Instruments.
- Computer proficiency with advanced knowledge of Microsoft Office Suite, familiarity with Calypso, Bloomberg VCON, Markit, IceLink,, DTCC preferred

Role-Specific Competencies/Skills:

- Strong client service and interpersonal skills
- Strong communication and analytical skills
- Strong organisational skills
- Accurate and acute attention to detail
- Adaptability - able to change tasks quickly as business needs dictate
- Uses discretion when dealing with sensitive and confidential information
- Excellent oral and written communication skills and demonstrated ability to adapt communication style to audience
- Proven ability to prioritize responsibilities, manage time effectively and meet deadlines accordingly
- Self-motivated
- Punctuality

What you will get in return:

- A high level of visibility within a large organisation on an upwards trajectory
- The ability to define marketing processes to drive innovation and have a tangible impact on the business
- Be part of a dynamic and fast-paced team that makes a genuine impact on revenue and sales pipeline.
- Exposure to all aspects of the business, cross-jurisdiction and to working with senior management directly.
- Opportunity to work with a diverse, agile and global marketing team.
- The opportunity to innovate, bring discipline to brand activity and really make a difference.

Additional information:
We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.

LI-VJ1

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