Client Service Manager- Loan Administration

7 months ago

Mississauga, Canada LRI Invest Full time

Description

The Apex Group was established in Bermuda in 2003 and is now one of the worlds largest fund administration and middle office solutions providers. Apex has continually improved and evolved its product suite by surrounding these core administrative services with additional products spanning the full value chain of a fund; from information delivery and regulatory products to fund platforms and tax services. The globally distributed service model has rapidly expanded through a combination of organic growth and more recently bolstered by acquisition. Service is now delivered by over 10,000+ staff across 50+ offices. The Apex Group administers circa $2.3 trillion in assets, including the investments of some of the largest funds and institutional investors in the world

Client Service Manager, Loan Administration
- Middle Office Operations

The Role & Key Responsibilities:

- Asset administration: Responsibilities include, but are not limited to performing and coordinating a variety of administrative duties and tasks including
- Asset setup
- Asset Maintenance and reconciliation
- Liaising with 3rd party brokers/custodians/agents
- Processing agent notices
- Processing corporate actions
- Entering and settling trades as required
- Preparing and assisting with various reports required by internal teams
- Other duties assigned by Management
- Cash/Position Reconciliation: Responsibilities include, but are not limited to performing and coordinating a variety of reconciliation duties and tasks including
- Preparing daily reconciliation of cash transactions
- Preparing daily reconciliation of Apex/Client positions
- Ensuring aged breaks ( over 7 days ) are addressed and escalated
- Processing and reconciling data in various systems
- Actively researching discrepancies with various agents and internal teams
- Preparing and ensuring all Reporting is issued within the required timeframes
- Preparing and assisting with various reports required by internal teams
- Other duties assigned by Management
- Support Loan Admin - Middle Office Group:

- Lead and participate in weekly client meetings /new onboards and ensure minutes are noted and follow up items are closed out.
- Work with the local CRM to ensure monthly operational calls are scheduled and agenda items are monitored and closed out.
- Ensure all deal procedures and report checklists are completed.
- Ensure KPI reports are monitored and reviewed regularly to ensure they are adapted/updated in line with the business requirements.
- Work with the admin team to ensure clients breaks both cash and positions are pushed and assisted where required.
- Ensure all monthly deliverables are in line with our SLA and if not record and note clearly the reasons,
- Work closely with senior managers to identify and streamline operations where greater efficiencies can be implemented.

Skills Required:

- Degree in Accounting/Finance, or a relevant qualification
- Extensive knowledge of CLOs/CDOs/Credit Funds
- Understanding or knowledge of various security types Private Debt, Syndicated Loans, Bonds, Equities, Futures, CDS, CDS Indices, Forwards, ABS, MBS, TRS, etc.
- Understanding of trade lifecycle
- Knowledge and experience with settlements including DTCC & Euroclear
- Knowledge and understanding of securities and other financial instruments Computer proficiency with advanced knowledge of Microsoft Office Suite, familiarity with Solvas (CDO-Suite) preferred

Role-Specific Competencies/Skills:

- Strong communication and analytical skills
- Strong organisational skills
- Accurate and acute attention to detail
- Adaptability - able to change tasks quickly as business needs dictate
- Uses discretion when dealing with sensitive and confidential information
- Excellent oral and written communication skills and demonstrated ability to adapt communication style to audience
- Proven ability to prioritize responsibilities, manage time effectively and meet deadlines accordingly
- Self-motivated
- Punctuality

What you will get in return:

- A high level of visibility within a large organisation on an upwards trajectory
- The ability to define marketing processes to drive innovation and have a tangible impact on the business
- Be part of a dynamic and fast-paced team that makes a genuine impact on revenue and sales pipeline.
- Exposure to all aspects of the business, cross-jurisdiction and to working with senior management directly.
- Opportunity to work with a diverse, agile and global marketing team.
- The opportunity to innovate, bring discipline to brand activity and really make a difference.

Additional information:
We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.

  • Client Service Manager

    7 months ago

    Mississauga, Canada LRI Invest Full time

    Description The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Apex has continually improved and evolved its product suite by surrounding these core administrative services with additional products spanning the full value chain of a fund; from information...

  • Client Service Manager

    7 months ago

    Mississauga, Canada LRI Invest Full time

    Description The Apex Group was established in Bermuda in 2003 and is now one of the worlds largest fund administration and middle office solutions providers. Apex has continually improved and evolved its product suite by surrounding these core administrative services with additional products spanning the full value chain of a fund; from information delivery...

  • Client Service Manager- Loan Administration

    7 months ago

    Mississauga, Canada LRI Invest Full time

    Description The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Apex has continually improved and evolved its product suite by surrounding these core administrative services with additional products spanning the full value chain of a fund; from information...

  • Staff Loan Administrator

    7 days ago

    Mississauga, Canada SS&C Full time

    SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare...

  • Loan Support Administrator

    4 months ago

    Mississauga, Canada goeasy Full time

    If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as **Canada’s Most Admired Corporate Cultures**, **GTA's Top 100 Employers,** one of **Canada’s Top 50 Fintech’s** and **North America’s Most Engaged Workplaces,** we want the best and brightest to join our team. We are a publicly...

  • Loan Document Specialist

    7 months ago

    Mississauga, Canada goeasy Full time

    If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of** **North America’s Most Engaged Workplaces, we want the best to join our team. **easyfinancial** is one of Canada’s leading non-prime lenders, we pride ourselves on helping everyday Canadians achieve their personal and...

  • Customer Service, Loan

    2 weeks ago

    Mississauga, Canada Fairstone Full time

    Are you looking for a career that suits you? You’re in luck! Come join Fairstone, Canada’s leading provider of responsible lending solutions to underserved Canadians. We are recruiting the best talents to join our diverse team in our Mississauga - Matheson, ON branch. About the Role As a Lending Specialist, you will report to the Branch Manager and...

  • Customer Service, Loan

    1 day ago

    Mississauga, Canada Fairstone Full time

    Are you looking for a career that suits you? You’re in luck! Come join Fairstone, Canada’s leading provider of responsible lending solutions to underserved Canadians. We are recruiting the best talents to join our diverse team in our Mississauga - Burnhamthorpe, ON branch. About the Role As a Lending Specialist, you will report to the Branch Manager...

  • Loan Document Specialist

    7 months ago

    Mississauga, Canada goeasy Full time

    If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of **Canada’s Most Admired Corporate Cultures**, one of **Canada’s Top 50 Fintech’s** and one of **North America’s Most Engaged Workplaces,** we want the best and brightest to join our team. We are a publicly traded company on...

  • Loan Data Analyst

    2 weeks ago

    Mississauga, Canada Q1 Technologies Full time

    Hi, Hope you are doing Great!!! This is **Dheeraj Sisodiya **from **Q1 Tech**, Please Go through the Following Job Description and let me know of your interest. **Role: Data Analyst** **Job Location: Mississauga ,ON(Hybrid)** **Duration: Contract /Full Time** **Interview: Telephonic/Skype** **Job Description-**: - Strong SQL, Excel VBA/Macros, JIRA,...

  • Customer Service Representative

    2 days ago

    Mississauga, Ontario, Canada goeasy Ltd Full time

    Overview of the Opportunity:goeasy Ltd., a publicly traded company on the TSX, is seeking a Customer Service Representative for its Loan Servicing team. This role requires accuracy while maintaining SLA targets in a fast-paced environment.Responsibilities:Manage Salesforce tickets, collections support, and other various duties as requiredHandle ticket...

  • Senior Business Analyst

    1 week ago

    Mississauga, Canada Open Systems Technologies Full time

    Open Systems Tech is looking for a Senior Business Analyst - Loan-IQ for one of our financial services clients based out of Mississauga/ON. This is a time sensitive opportunity, please apply ASAP.Job Title: Senior Business Analyst - Loan-IQLocation: Mississauga – Hybrid – 3 days/weekTerm: Long term contract plus extensionQualifications: • 10+ years of...

  • Senior Business Analyst

    1 month ago

    Mississauga, Canada Open Systems Technologies Full time

    Open Systems Tech is looking for a Senior Business Analyst - Loan-IQ for one of our financial services clients based out of Mississauga/ON. This is a time sensitive opportunity, please apply ASAP.Job Title: Senior Business Analyst - Loan-IQLocation: Mississauga – Hybrid – 3 days/weekTerm: Long term contract plus extensionQualifications: • 10+ years of...

  • Credit Administration Officer

    7 months ago

    Mississauga, Canada Central 1 Credit Union Full time

    Central 1 cooperatively empowers credit unions and other financial institutions to deliver banking choice to Canadians. Central 1 provides critical services at scale to enable a thriving credit union system. We do this by collaborating with our clients, developing strategies, products and services to support the financial well-being of their more than 5...

  • Commercial Loan Closing Representative

    2 weeks ago

    Mississauga, Canada Wells Fargo Full time

    **About this role**: Wells Fargo is seeking a Commercial Loan Closing Representative in our Mississauga office.The Commercial Loan Closing Representative has responsibility to support the operations team in different capacities. This role will include operational activities related to Audited, new business. You will maintain the strictest adherence to...

  • Senior Business Analyst

    2 weeks ago

    Mississauga, Canada Open Systems Technologies Full time

    Open Systems Tech is looking for a Senior Business Analyst - Loan-IQ for one of our financial services clients based out of Mississauga/ON. This is a time sensitive opportunity, please apply ASAP. Job Title: Senior Business Analyst - Loan-IQ Location: Mississauga – Hybrid – 3 days/week Term: Long term contract plus extension Qualifications: •...

  • Senior Business Analyst

    1 month ago

    Mississauga, Canada Open Systems Technologies Full time

    Open Systems Tech is looking for a Senior Business Analyst - Loan-IQ for one of our financial services clients based out of Mississauga/ON. This is a time sensitive opportunity, please apply ASAP.Job Title: Senior Business Analyst - Loan-IQLocation: Mississauga – Hybrid – 3 days/weekTerm: Long term contract plus extensionQualifications: • 10+ years of...

  • Senior Business Analyst

    1 month ago

    Mississauga, Canada Open Systems Technologies Full time

    Open Systems Tech is looking for a Senior Business Analyst - Loan-IQ for one of our financial services clients based out of Mississauga/ON. This is a time sensitive opportunity, please apply ASAP.Job Title: Senior Business Analyst - Loan-IQLocation: Mississauga – Hybrid – 3 days/weekTerm: Long term contract plus extensionQualifications: • 10+ years of...

  • Client Service Administrator

    7 months ago

    Mississauga, Canada Northern Financial Group Full time

    **The Role** Working within the group benefits administration team, this position will assist with new client enrollment and continued support for existing clients. This includes; coordinating the set up of new groups and addressing client questions and concerns regarding contract provisions, benefit setup and administration. The role requires experience...

  • Client Service Administrator

    2 weeks ago

    Mississauga, Canada Northern Financial Group Full time

    **The Role** Working within the group benefits administration team, this position will assist with new client enrollment and continued support for existing clients. This includes; coordinating the set up of new groups and addressing client questions and concerns regarding contract provisions, benefit setup and administration. The role requires experience...