Loan Document Specialist

3 months ago

Mississauga, Canada goeasy Full time

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you Recognized as one of** **North America’s Most Engaged Workplaces, we want the best to join our team.

**easyfinancial** is one of Canada’s leading non-prime lenders, we pride ourselves on helping everyday Canadians achieve their personal and financial goals through secured and unsecured loans up to $75,000, when everyone else says no.

goeasy is seeking a highly motivated **Loan Document Specialist** on the **Secured** team. Our Secured Document Specialists are first point of contact in the Secured Personal Loan process. They manage all requests for appraisals, title searches, loan documents and registration documents for starters. Document Specialists play a vital role in the Secured structure.

**What will you do as a Secured Loan Document Specialist?**
- Provide administrative support, from our Central Loan Approval Office (CLAO) to the Easy Financial branch network.
- Manage/action requests for title search on property
- Manage/action requests for property value confirmation
- Prepare and send applicable Secured Loan Documents for signing along with relevant documents to branches
- Prepare and send payout statements to solicitor upon request
- Submit for mortgage discharge documents when applicable
- Escalate any documentation issues to the Underwriter and/or Manager for review
- Adhere to policy/procedures to ensure AML and Quality Assurance requirements are met
- Meet and maintain service levels as defined internally and work with vendors to ensure outsourced service levels are maintained or exceeded
- Assist the Central Loan Approval Office in identifying training or process opportunities
- Gather critical customer (branch) feedback to help transform and streamline processes

**What we are looking for**:

- Intermediate level MS Office, with emphasis on Excel and PowerPoint
- Excellent problem-solving and multi-tasking skills
- Ability to work a variety of shifts from 8:00am to 9.00pm and Saturdays on a rotational basis
- A willingness to learn
- Past or current experience with Salesforce would be beneficial

**Inclusion and Equal Opportunity Employment**

goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.

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