Manager, Business Partnering

7 months ago

Toronto, Canada Lululemon Full time

WHO WE ARE

lululemon is a yoga-inspired technical apparel company up to big things. The practice and philosophy of yoga informs our overall purpose to elevate the world through the power of practice. We are proud to be a growing global company with locations all around the world, from Vancouver to Shanghai, and places in between. We owe our success to our innovative product, our emphasis on our stores, our commitment to our people, and the incredible connections we get to make in every community we are in.

ABOUT THIS TEAM

They act as a People and Culture expert delivering frontline counsel and guidance in all areas of talent management. Additionally, they partner with business managers and cross-functional partners to deal with various queries and resolve issues autonomously, inclusive of all P&C matters. This role reports into the Director, Business Partnering for Global Fulfillment and supports all roles within Global Fulfillment based in their market which is inclusive of Director level and below positions. This role will also support and drive network wide strategic initiatives and programs with direction from their manager. They Influence and inspire leaders by championing the company's core values through the Practice of Leadership.

A DAY IN THE LIFE
- Lead, coach, develop and guide a team of Senior P&C Advisors and Coordinators to serve and partner with DC Leaders on all people matters.
- Demonstrates leadership on all aspects of organizational effectiveness, including on-boarding, performance management, coaching, talent assessment & succession planning, & employee engagement. 
- Lead strategy and approach to effective and timely first line P&C support and counsel to employee and manager inquiries on various P&C related topics including assisting to interpret defined P&C policies and procedures.
- Lead and partner on initiatives and projects that impact the employee experience within the Global Fulfillment network.
- Support managers through coaching on performance management and improvement to assist in the creation/follow-up of action plans around improving employee's performance.
- Provide coaching and advice on career development, recruitment practices, succession planning, compensation and performance management, diversity & inclusion, and other human resource practices.
- Provide advice in relation to involuntary separation requests from managers to ensure compliance with company culture and practices. Determine legal exposure by verifying applicable legislation and make a recommendation to leadership on how to proceed.
- Lead and ensure compliance to employment laws, all termination notices and related documentation around termination of employment.
- In partnership with benefits team, support managers with accommodation request cases and follow up with internal and external partners on progression of each file including return to work planning.
- Conduct exit interviews to identify issues in the team/department and provide recommendation on action plans for improvement.
- Monitor employee engagement and provide advice and recommendation on action plans to build on strengths and address areas of dis-satisfaction.
- Support operational workforce planning and support hiring managers to determine resourcing needs and develop necessary information to support job leveling and compensation to prepare for hiring.
- Support with delivery of annual people programs including Talking Talent, bi-annual compensation review, promotion exercises and bonus programs.
- In partnership with P&C COE Teams ensures P&C related matters are proactively researched and managed and in compliance with all corporate policies & procedures, all federal & provincial laws.
- As required in partnership with P&C Employee Relations Team, lead and conduct investigations regarding violations of our company's standards of conduct.
- Partners with People and Culture Specialist on people analytics reporting to communicate data to the business to inform and support decision-making.
- In partnership with People and Culture Centers of Excellence, facilitate training to the business for P&C programs (e.g. annual performance management review, Compensation /Bonus/ Equity) as required.
- Ensure that all Workday people transactions and reporting is completed in a timely manner along with general P&C administration management in partnership with People Experiences support team.

QUALIFICATIONS
- A minimum of 8+ years progressive generalist, Business Partner, or similar relatable experience
- 5+ years of experience leading or partnering to drive strategic people initiatives.
- 5+ years of experience leading a team, including coaching, development, performance management, and engagement.
- Deep understanding of Canadian employment law..
- Broad human resource knowledge and ability to facilitate the delivery of People and Culture advisory services to the business.
- Passion for the employee experience and is energized to regularly walk t

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