IT Business Partner

2 months ago

Toronto, Canada Infrastructure Ontario Full time

Infrastructure Ontario (IO), an Ontario crown corporation, provides a wide range of services to support the Ontario government’s initiative to modernize and maximize the value of public infrastructure and realty. IO has been recognized domestically and internationally for the way it does business and the success it has had with its major projects, real estate services, infrastructure lending, commercial projects, and development mandate. IO delivers some of the most complex, ambitious commercial and land development solutions for the Province and continues to evolve and expand its capabilities to maximize its public impact and deliver on its vision of Creating a Connected, Modern and Competitive Ontario.

Technology matters more than ever, and the Information Technology (IT) team is at the forefront of driving progress, change and innovation at IO, making it a stimulating and rewarding career choice. As a technology professional, you will have the opportunity to work on exciting technology and business projects, solve complex problems, and make a real impact on the way we operate and work. We are expanding our technology offerings and capabilities, moving to the cloud, improving our cyber security posture, enhancing our data capabilities, and evolving our support and operating model to ensure we meet the needs of a dynamic business. Here, you will be a part of a team that supports each other, partners and collaborates with multiple vendors and IO businesses, and provides a variety of opportunities to learn, grow, and make a meaningful impact on the province.

Reporting to the VP, Applications and IT Solutions, the IT Business Partner will act as a key relationship manager for IT and the dedicated business groups to define high-quality solutions that align with the organization’s strategic goals. Primary responsibility to create and communicate a clear vision, prioritize and manage a backlog and ensure alignment with stakeholders by staying up to date with the latest industry trends, technologies, and best practices to continuously improve technology solutions and drive business outcomes.

**What You Will Do**:

- Collaborate with business groups (senior leaders through to end users) to proactively identify improvement opportunities and assessment of solution options.
- Build a deep understanding of business processes and a clear understanding of the market and industry trends
- Convert business flows into digitally enabled solutions that deliver business value
- Perform vendor and solution assessments. Manage daily communications, expectations and follow-ups with business and IT stakeholders
- Work collaboratively with stakeholders to identify and document business needs and determineoptimal solutions that meet their needs, measuring the value delivered
- Work with a cross-functional team and support the delivery of IT solutions to enable business outcomes.

**Who We’re Looking For**:

- Significant experience eliciting and documenting requirements, defining “as is” and “to be” processes and facilitating solution design discussions to ensure business needs are met.
- Proven experience in Agile delivery (preferably DevOps)
- Proven experience in business analysis best practices, requirements documentation business case development, use case creation, and UAT testing.
- Experience in development of business capability models and value stream maps; development and management of strategic roadmaps.
- Significant experience working with Vendors to understand and influence their product roadmaps and ability to translate that into benefits that IO could take advantage of.
- Ability to handle multiple projects and prioritize demands in a dynamic, complex, and fast-paced environment.
- Excellent communication skills both written and verbal.
- Excellent relationship management and influencing skills.
- Strong logical, systematic and problem-solving skills.
- Ability to effectively communicate technical requirements to non-technical professionals in a simple manner.

**What we offer**:

- Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the communities we serve.
- A flexible, hybrid work approach that allows colleagues to find balance between their professional and personal lives and making the most of the benefits of working remotely and purpose-driven in-person collaboration opportunities.
- A defined contribution pension plan, where IO contributes the equivalent of 5% of a full-time employee’s annual salary, with an option for IO to match an additional 5% contribution made by the employee. IO also offers a Group Retirement Savings Plan and Group Tax Free Savings Account, designed to help IO colleagues plan and save for their future.
- A comprehensive package that covers health, dental, vision, out-of-country care, paramedical services, and more.
- A pregnancy and parental leave program that offers expecting,

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