Front Desk Attendant
6 months ago
**Job Summary**:
In a manner consistent with the Coast’s mission, philosophy, policies and objectives and under the direction of the Housing Manager the Front Desk Attendant is responsible for monitoring the Front Desk/Reception area of the building.
**Typical duties include** - Greeting guests and tenants - Ensuring and enforcing community rules - Managing keys and sign in roster - Interacting with tenants and performing security duties for the facility such as monitoring the front door - Patrolling, checking that doors and windows are secure - Performing reception type duties such as directing calls, receiving and relaying messages, engaging visitors, clients and guests and responding to in person enquiries in a professional courteous manner - Providing building information to clients such as the safety systems, guest and visitor protocols - Allowing safe and timely access and egress to the building and fulfilling - Responsible for other related duties as assigned
**Job Qualifications
- Required Qualifications** Grade 12 education or equivalent, a Certificate in Building Service or a Security Guard Training Certificate from a recognized college or equivalent combination of education, training and 6 months experience are required. A First Aid Certificate and a Ministry of Justice Criminal Record clearance are required. Knowledge and Abilities - Ability to work with people with a mental illness. - Ability to communicate effectively, both verbally and in writing. - Physical ability to carry out the duties of the position. - Ability to work independently and in cooperation with others. - Ability to operate related equipment. - Ability to organize and prioritize. - Ability to establish and maintain rapport with clients. - Ability to observe and recognize changes in clients.
**Shift Rotation and Schedule**:
Various
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