Retail Production Manager

6 months ago

London, Canada Savers Value Village Full time

**Job Title**:Production Manager**
**Who we are**:

- Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des _Valeurs_ (in Quebec) and Savers Australia._

**What you can expect**:

- The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
- To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
- An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

**What you get**:
Comprehensive onboarding and training from day one.

In-house expertise Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

Benefits offerings including:

- Comprehensive extended health care plans for full-time Team Members
- Company-Paid Life and AD&D Insurance
- A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future.
- Paid time off from work for leisure or other hobbies
- A range of mental health services to assist you in managing daily life.

**What you’ll be working on**:
Responsible for the overall management and direction of the production process, along with leadership of the team, in accordance with all policies, procedures, regulations and laws. The Production Manager has direct responsibility for specific departments spanning both the production room and the sales floor. Ensure the store puts out the right items at the right price and at the right time through accurate pricing, shop-able racks, full merchandise utilization, seasonal backstock, efficient workflow and productive work pace. The Production Manager’s supervision takes the form of quality control checking and side-by-side involvement in the work to observe, assess, coach, and counsel performance, as well as to set the pace of work. The Production Manager is guided by the Savers vision and Core Values.

**Store Performance**
- Ensure store performance meets financial targets and key metrics based on annual and quarterly operating plan(s).
- Continually monitor and set the pace of work.
- Understand company objectives, local market potential and have the ability to analyze and act on key metrics, observation and information.
- Inspect sales floor for shop-ability and ensure a positive customer/donor experience at all points of interaction.
- Prioritize and direct team member activity.

**Leadership and Development**
- Lead, direct and supervise the work of supervisor(s) and production team members.
- Plan staffing needs and coordinate recruitment, selection and training.
- Regularly observe, assess, interact, coach and counsel supervisors and team members.
- Identify and develop high potential supervisors and team members through on-the-job, guided work.
- Maintain a respectful values-driven workplace.
- Use open communication tools and convert team member input into meaningful action. Address complaints and resolve issues consistent with our values, policies and procedures. Provide recognition and candid feedback.
- Fulfill manager on duty responsibilities and oversee the entire store as acting manager in-charge when assigned.

**Customer/Donor Service**
- Receive and respond to customer/donor questions, requests and complaints.
- Deliver a positive and unforgettable customer/donor experience by setting the example for, as well as training and coaching, customer/donor service expectations to team members.
- Actively engage with the customer/donor by seeking first hand feedback to make improvements to all aspects of the shopping and donor experience.
- Implement the set-up of sales and marketing promotions & programs when required.
- Assist donors per Company standards.

**Consistent Production**
- Manage item put out condition & volume, production margin, spread of put-out prices and seasonal back stock.
- Ensure all sellable items are available to the customer.
- Plan, schedule, assign and direct work of the team, making adjustments as needed, to achieve sales, service, production, labor efficiency, and profit objectives.
- Manage production workflow efficiencies, standards and organization.
- Oversee quality control checks throughout all production stages: during production, prior to rolling, on the floor and at recycle off the floor.
- Lead the morning maintenance program to ensure sales floor is ready for business each morning; capture and leverage learnings.
- Partner with the Community Donation Manager/Retail Sales Manager to man

  • Lg Field Sales Representative

    6 months ago

    London, Canada Match Retail Full time

    Overview: Match Retail is seeking a passionate Field Sales Representative with a broad knowledge of Home Entertainment products (TVs, Sound bars, Projectors, Monitors & Laptops) to promote brand awareness for our global client. As a Field Sales Representative, you will build and manage client relationships at the corporate, dealer and retail level by...

  • Retail Production Associate

    6 months ago

    London, Canada Goodwill Industries Ontario Great Lakes Full time

    **Retail Production Associate** Goodwill is hiring, join our growing organization today! We are looking for people just like YOU! Retail Production Associate** **is a customer service role responsible for providing excellent service while ensuring a healthy and safe work environment. As a Retail Production Associate, you will contribute to Goodwill's...

  • Retail Production Supervisor

    6 months ago

    London, Canada Value Village Full time

    Retail Production Supervisor **Who we are**: The Savers family of stores is a for-profit, global thrift retailer offering great quality, gently used clothing, accessories and household goods. Our Rethink Reuse business model of purchasing, reselling and recycling gives communities a smart way to shop and keeps more than 700 million pounds of used goods from...

  • Product Manager

    5 months ago

    London, Canada The Original Cakerie Full time

    **Product Manager** **Opportunity Overview** Are you ready to elevate your career and be a part of creating the world's best desserts? Dessert Holdings partners with some of North America’s most iconic chains to bring people together to celebrate life’s sweetest moments! Dessert Holdings is looking for a **Product Manager** to join our team based in...

  • Retail Assistant Manager

    5 months ago

    London, Canada Global Pet Foods Full time

    **Global Pet Foods** is looking to hire a **Retail Assistant Manager** to join our team! **Responsibilities** - Assist the Retail Manager with daily store operations. - Help customers by providing information about products, services and promotions. - Ring up customer purchases and process returns. - Work with the Inventory team to ensure that merchandise...

  • Vibe & Retail Manager

    3 weeks ago

    London, Canada Hard Rock Hotel - London, ON Full time

    **Position: Vibe & Retail Manager** **Reports To: Director of Guest Services & VIP** **Job Summary**: The Vibe & Retail Manager is an essential role that blends the vibrant atmosphere of Hard Rock with retail excellence in our Rock Shop. This position is responsible for curating an immersive guest experience through the Vibe Program, creating a unique...

  • Retail Warehouse

    3 weeks ago

    London, Canada Savers Value Village Full time

    **Job Title: Retail Warehouse & Production Associate** **Who we are**: - Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. _ **Summary & Positions**: At Savers / Value Village our Retail Warehouse & Production Associates create an...

  • Retail Production Associate

    2 months ago

    London, Canada Goodwill Industries Canada Full time

    Goodwill is hiring, join our growing organization today! We are looking for people just like YOU! **Retail Production **Associate **is a customer service role responsible for providing excellent service while ensuring a healthy and safe work environment. As a Production Associate, you will contribute to Goodwill’s mission by supporting the success of the...

  • Retail Manager

    5 months ago

    London, Canada La-Z-Boy Furniture Galleries Full time

    *WE ARE OPENING OUR NEWEST LOCA ON IN CANADA* *Join Our Award-Winni Retail B - d as a Store M - ger!* Are you - dy to lead on - f the larg - and most reco - zable home - nds in the world We are a prestigious retail b - d specializing in h me decor, - eking our - xt great lead - *If you answer YES to the following qu - ions, you uld apply: - Are you...

  • Retail Sales Manager

    2 weeks ago

    London, Canada Forest City Surplus Full time

    Education: Secondary (high) school graduation certificate - Experience: 3 years to less than 5 years - **Work setting**: - Retail service establishment - Appliance store - Relocation costs not covered by employer - Electronic products store - Computer products store - Hardware store - Sporting goods store - Department store - Retail business -...

  • Retail Store Manager

    6 months ago

    London, Canada Best Buy Full time

    You’ll love it here! We are hiring immediately for a retail store manager to join our team. Your passion for creating amazing customer and employee experiences, leading teams and achieving sales results will result in you making a positive impact for our customers, employees and communities. Join us and grow your career with our retail team as a Retail...

  • Assistant Retail Store Manager

    6 months ago

    London, Canada Forest City Surplus Canada Full time

    We are a dynamic, locally owned retail business operating in London for 43 years. Our online store has been shipping to customers worldwide for 25 years. We require an assistant manager who can lead by example in guiding employees toward productive activities. This includes both product merchandising and a professional level of customer service....

  • Retail Sales Management Position

    2 weeks ago

    London, Ontario, Canada Forest City Surplus Full time

    About This OpportunityForest City Surplus is seeking a skilled Retail Sales Manager to oversee daily operations and lead a team of sales professionals in a dynamic retail environment.Job SummaryWe are looking for an experienced retail sales professional who can plan, organize, and direct daily operations, manage staff, and implement pricing and credit...

  • Assistant Retail Store Manager

    5 months ago

    London, Canada Forest City Surplus Canada Full time

    ASSISTANT STORE MANAGER REQUIRED We have been buying and selling surplus inventory for 40 years. We are 100% Canadian owned and operated. Are you highly organized, enjoy working with people and enthusiastic about what you do? Can you remain focused with a sharp attention to detail in a fast paced business environment? Are you productive and self motivated...

  • Retail Warehouse

    3 weeks ago

    London, Canada Savers Value Village Full time

    Description Job Title: Retail Warehouse & Production AssociateWho we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with...

  • Retail Warehouse

    4 months ago

    London, Canada Savers Value Village Full time

    Description Job Title: Retail Warehouse & Production AssociateWho we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with...

  • Retail Store Manager

    6 months ago

    London, Canada The Mana Lounge Full time

    **Why join The Mana Lounge**? Founded in the Summer of 2019 with the desire to create a high-quality game and hobby store experience, combined with the nicest play atmosphere and the absolute best community. Our product line focuses on Magic the Gathering, Warhammer, D&D, Pokémon, boardgames and Yu Gi Oh!, as well as the accessories and other...

  • Retail Store Operations Manager

    2 weeks ago

    London, Ontario, Canada Big Bee Food Mart Full time

    Job Title: Retail Store Operations ManagerWe are seeking an experienced Retail Store Operations Manager to join our team at Big Bee Food Mart.Job Summary:The Retail Store Operations Manager is responsible for the overall management and operation of our retail store. This includes supervising staff, assigning sales workers to duties, hiring and training...

  • Retail Operations Manager

    2 weeks ago

    London, Ontario, Canada Big Bee Food Mart Full time

    About Big Bee Food MartBig Bee Food Mart is a leading retail organization dedicated to providing exceptional customer experiences and offering a wide range of products. We are seeking a highly skilled and experienced Retail Operations Manager to join our team.Job SummaryWe are looking for a seasoned Retail Operations Manager who can oversee the day-to-day...

  • Retail Sales Manager

    2 months ago

    London, Canada Forest City Surplus Full time

    Education: - Expérience: **Education**: - Secondary (high) school graduation certificate **Work setting**: - Retail service establishment - Appliance store - Relocation costs not covered by employer - Electronic products store - Computer products store - Hardware store - Sporting goods store - Department store - Retail business **Tasks**: - Direct and...