Office Lead Administrator

2 weeks ago


Etobicoke, Canada Dentalcorp Canada Full time

**No Evenings or Weekends**_

About us:
Our team at West Mall Dental Group has proudly been serving patients for over 20 years. Our mission is to provide quality service to our patients with a commitment to professional excellence. Operating as a team, we create a comfortable and caring experience for every patient. Through education and treatment, we strive to improve the oral health of our community.

We pride ourselves on providing quality dental care and 4.7 stars on Google reviews, evidence of our exceptional patient service, commitment to continuous learning, and innovative technology.

Additionally, through working within the dentalcorp network, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to the advanced treatment technologies and training & development, and support.

Our modern and bright dental practice is located at 250 The West Mall in Etobicoke, ON.

Schedule: Full-time

Monday-Thursday (7:30-4:00)

Friday (7:30-1:30)
- Maternity Leave Contract_

Benefits of Joining Our Team:

- Competitive compensation
- Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more
- Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
- Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
- Attend social and CE events to network with dental professionals in your community
- Work-life balance and flexibility
- Access to modernized technology to provide optimal oral care to patients

**Responsibilities**:

- Greet and assist patients as they arrive; ensure a lasting positive impression for them
- Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
- Effectively manage recall system and accurately maintain patient database
- Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
- Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts

About You:

- Minimum 3 years of administration experience
- Team lead experience is an asset
- Clinical background and experience with dental software programs considered an asset



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