Technical Writer
4 days ago
The Technical Writer (Active Trading Platforms) will work collaboratively with both internal and external stakeholders on complex communications requirements.
You are a writer and editor - an expert in taking complex investing concepts and platforms and make them resonate with our audience. You are a strategist and critical thinker - ready to define content gaps and opportunities. You are also a self-starter and project leader - ready to define and deliver against your priorities. You'll look at content velocity and volume, quality and SEO value, and you will always be thinking about what you can do next to make the client experience seamless.
What you'll do:
- Main responsibility: Lead the maintenance, development and content roll-out of Direct
- Investing's Trading Platforms help content.
- Responsible for accuracy and relevancy of the help content to support our clients.
- Research, to uncover all components and user experience gaps are addressed.
- Continual review and refreshing of the help content database to keep content accurate.
- Responsible for project workflows to ensure deadlines are met including ownership of some operations deliverables.
- Ensure our client experience is top-of mind in all planning activities.
- Lead development of content to support new platform enhancements.
- Establish and maintain a help content framework, to ensure we are operating within our risk guardrails without compromising our style.
**Department Overview**
Are you ready to join Canada's largest online brokerage and help millions of Canadian investors succeed? Direct Investing is looking for a writer and strategist who will lead high-impact programs with a focus on the Active Trading Platforms. You'll work alongside vendors, client education and video teams, product developers and owners, data analysts and frontline teams to define and deliver content that reflect the platform's capabilities empowering traders and investors.
**Job Requirements**
What you'll bring:
Expert written communication. You know how to deliver complex ideas in a simple way, with a proven ability to communicate with precision, style, and clarity
Strong, demonstrable skill in creating FAQs/procedures/guide that are plain language
Knowledge and understanding of Direct Investing and competitors active trading platforms.
High energy, results-oriented individual with a reputation for handling multiple priorities in an ever-changing environment
Strong critical thinking, conceptual thinking and analytical skills to deliver actionable recommendations from analysis.
The ability to work cross-functionally across different Wealth teams.
Strong writing and editing skills.
Proficiency with MS Office suite (Excel, Word, PowerPoint, Teams) Adobe Suite, basic HTML, and Omniture. Familiar with agile sprints.
**Job Types**: 6-12months
Top Bank in Canada
Mississauga, ON
**_---- CANDIDATE MUST BE ABLE TO WORK IN CANADA - PR or CITIZEN ONLY ----_**
**Job Type**: Fixed term contract
**Salary**: $20.00-$30.00 per hour
Schedule:
- 8 hour shift
**Experience**:
- Understanding of Trading: 4 years (preferred)
- Writing skills: 4 years (preferred)
-
Technical Writer
6 months ago
Toronto, Canada Greenshield Holdings Full timeGreenShield Health is looking for a Technical Writer to join our Product team. You will be developing technical content for our Help Centres, UX copy, video tutorials, internal knowledge base materials, release notes, and other content that assembles technical and business information clearly. This position will report to the Technical Writing Team Lead and...
-
Technical Writer
5 months ago
Toronto, Canada Tekstaff IT Solutions Full time**Our client in the Banking industry has an immediate opening for a Technical Writer.** Duration: 4 Months Location: Toronto/Ontario, Hybrid(onsite twice a week (Wednesday is anchor day) Hours: 9am-5pm ( 7.5 hours/ day) MUST HAVE: Technical Writer experience Procedural writing experience User manual experience Tool guide experience Microsoft Word NICE...
-
Technical Writer
7 months ago
Toronto, Canada Corpay Full timeWhat We Need Corpay is currently looking to hire a Technical Writer within our Product Management division. This position falls under our Corpay Cross-Border line of business and is located in Toronto, ON. In this role, you will play a crucial role in the Product team and will contribute to the development of internal and external Help guides, API...
-
Technical Writer
2 days ago
Toronto, Canada sevenhillsgrouptech.com Full time**Get me the lowest possible rate.** Good knowledge of French (writing/reading) is a great advantage. Look for a Technical Writer with experience in Knowledge article creation for IT support. Helix or Snow Product will be plus. Important factors: Structure and organized Understanding of IT to ensure the legibility of the documents Pro efficient in...
-
Bilingual Specification Writer
6 days ago
Toronto, Canada Allied Technical Solutions Full timeATS is the industry leader in using technology to revolutionize engineering and design processes. We create tools to help engineers and architects to integrate complex systems quickly and accurately for North America’s most exciting building projects. ATS has a strong work ethic committed to delighting clients and providing them with exceptional service....
-
Bilingual Technical Writer
7 months ago
Toronto, Canada Greenshield Holdings Full timeGreenShield is looking for a Technical Writer and Localization Project Manager (Hybrid) to join our Product team. You will be developing technical content for our Help Centres, UX copy, video tutorials, release notes, and other content that assembles technical and business information clearly. In addition to writing, this role will be a translation resource...
-
Technical Writer
3 days ago
Toronto, Canada Infotek Consulting Services Inc. Full timeInfotek Consulting is searching for a strong Technical Writer - this is a contract hybrid opportunity based in Toronto:SUMMARY OF DAY TO DAY RESPONSIBILITIES: Output delivery Test plan, test case, requirement documentation experience Need to go though processes Capture test case Minute reporting Technical specification for automation MUST HAVE: 1.) Tech...
-
Technical Writer
4 weeks ago
Toronto, Canada Showman Sphere Inc Full timeDear All, We have following Job opening for you, Please find the JD below: - Technical Writer **Location**: Northridge LA California **Employment Type**: Full Time **Experience Level**: 3+ years **Remote** Type: Full-time **About the Role**: We are seeking a skilled Technical Writer to join our team in Northridge, LA. This role focuses on supporting...
-
Technical Writer
4 days ago
Toronto, Canada iPartner Staffing Full timeRole: Technical Writer - Senior Location: Toronto, ON Contract **Skills**:Must have at least 10+ years of experience in Technical Writing with above average communication skills especially in written English Must have the ability to promote and maintain strong relationships with key stakeholders while also building team capacity. Must ability to produce...
-
Technical Writer
6 days ago
Toronto, Canada GridGain Systems Full time**Technical Writer** **LOCATION: Canada OR UK - Remote (must be physically located in the UK or Canada)** **ABOUT GRIDGAIN** GridGain is growing. So, now's the time to join the company that, in 2021, was recognized among Silicon Valley Business Journal Fastest Growing Private Companies, the Deloitte Technology Fast 500, and the Inc. 5000. **ABOUT THE...
-
Technical Writer
6 months ago
Toronto, Canada Themesoft technologies Full time**Technical Writer** **Location can be Remote - US or Canada** **Long term contract** experience in Compute + Storage (VMWare, Nutanix hyperconverged), and Backup Solutions (like Rubrik). - **Client is specifically looking for this**. - Must distill complex technical information into user-friendly documents - Good knowledge of IT technologies in the area...
-
Technical Writer
7 months ago
Toronto, Canada NTT DATA Full time**Req ID**: 274556 We are currently seeking a Technical Writer to join our team in Toronto, Ontario (CA-ON), Canada (CA). As a Technical Writer, you will use your wide array of knowledge to provide support to our clients. If you are passionate about communication, technology and are solution driven, you will be a great fit for our team. In this hands-on...
-
Technical Writer, Staff
6 months ago
Toronto, Canada Marvell Full timeAbout Marvell Marvell’s semiconductor solutions are the essential building blocks of the data infrastructure that connects our world. Across enterprise, cloud and AI, automotive, and carrier architectures, our innovative technology is enabling new possibilities. At Marvell, you can affect the arc of individual lives, lift the trajectory of entire...
-
Technical Writer
1 day ago
Toronto, Canada Marketers on Demand Full timeMoD is currently searching for a Technical Writer for a one year hybrid contract with one of our leading clients in Toronto. In this role you will create on-boarding and manuals for company products and training sessions.Key Responsibilities:• Ensure that manuals describe safe practices• Prepare operation manuals, maintenance manuals and user guides for...
-
Technical Writer
5 months ago
Toronto, Canada Marketers on Demand Full timeMoD is currently searching for a Technical Writer for a one year hybrid contract with one of our leading clients in Toronto. In this role you will create on-boarding and manuals for company products and training sessions.Key Responsibilities:• Ensure that manuals describe safe practices• Prepare operation manuals, maintenance manuals and user guides for...
-
Technical Writer
4 days ago
Toronto, Canada BIMM Full timeBIMM is booming, so we’re looking for a **Technical Writer **to join our team! **Who we are** For over 40 years, we’ve crafted flawless data driven creative solutions for some of the biggest brands in Canada and across the globe. Everything we do is guided by a simple philosophy: marketing with greater certainty. We love creating amazing integrated...
-
Technical Writer
6 months ago
Toronto, Canada Lone Wolf Technologies Full time**We’re here to make real estate transactions simpler. We do that by providing a digital lead-to-close experience for agents, brokers, and their consumers. We’ve seen a lot of change over the past 30 years—but we’ve been here to support real estate from day one.** **With the diverse landscape of the real estate industry, we want diverse talent! We...
-
Technical Writer, Staff
2 days ago
Toronto, Canada Marvell Full timeAbout Marvell At Marvell, we believe that infrastructure powers progress. That execution is as essential as innovation. That better collaboration builds better technology. Trusted by the world’s leading technology companies for 25 years, we move, store, process and secure the world’s data with semiconductor solutions designed for our customers’...
-
Technical Writer, Google Cloud
4 months ago
Toronto, Canada Google Full time**Minimum qualifications**: - Bachelor's degree in a relevant field, or equivalent practical experience. - 4 years of experience creating content for technical audiences (e.g., developer documentation, Computer Science course material, or IT administration playbooks). - Experience writing for the web and with Markdown, HTML, CSS, or JavaScript. **Preferred...
-
Technical Writer
6 months ago
Toronto, Canada Atlantis IT group Full time**JD**: **Role - Technical Writer** **Location - Toronto, ON** **(Hybrid)** **Duration - Long-term Contract** 1. Strong understanding of regulatory requirements. 2. Exceptional writing skills 3. Ability to translate complex technical information into clear and concise documentation 4. Create and update user manuals, process documentation, compliance...