Part Time Team Lead

6 months ago


Nanaimo, Canada Roots Full time

**What we are Made of**

At Root you are a part of something bigger than yourself. It’s not a job. Like our brand, it’s a lifestyle. We take our work seriously, but not ourselves. We have a small business feel, with a big business aspirations.

Just like our leather factory, we are rooted in our Canadian heritage, and like our iconic sweats, we create a feeling of comfort that encourages you to be you.

We always try to do the right thing and sweat even the smallest details because we constantly strive to be our best. But no matter what we do, we bring people along with us because we are all better for it

**REPORTS TO**: Store Manager

**DIRECT REPORTS**: Sales Associates

**LOCATION**: Woodgrove Mall, Nanaimo, BC

**WORKING CONDITIONS**: Fast-paced, customer service retail environment. PHYSICAL REQUIREMENTS: Ability to stand and move for long periods of time; be able to lift up to 30lbs. PRIMARY PURPOSE: The Team Lead links the leadership team and the sales associates by assisting in the operational functions of the store, and motivating the team to exceed goals. Reporting directly to the Store Manager, the Team Lead provides support and coverage to the Store and Assistant Managers in their absence. They model desired selling and customer service behaviours at all times to promote an environment focused on consistent, exceptional and positive in-store experience to customers and employees.

**DUTIES AND RESPONSIBILITIES**:
1. Demonstrate a customer obsessed selling culture and build brand loyalty through excellent product knowledge;
2. Partner with store management to execute action plans that optimize results and ensure effective execution of all store operational activities;
3. Contributes ideas and solutions to the leadership team that results in increased productivity and improved operations of the store;
4. Assist store management in conducting new associate onboarding and trainings;
5. Coaches associates on customer service fundamentals and provides positive feedback;
6. Assists in resolving customer service matters;
7. Oversees and delegates tasks to team to best maximize efficiency of store operations

8. Communicates individual and/or team performance feedback to store management;
9. Ensure team receives scheduled breaks and/or meal periods;
10. Creates an open outward communication on the sales floor;
11. Ensure adherence to all company policies, procedures and guidelines;
12. Perform opening and closing procedures, and any inventory duties as directed

**JOB SPECIFICATIONS**:
1. 1 + years related experience in a retail apparel environment, luxury retail experience is a plus;
2. Proven ability to successfully lead a sales team; viewed as a leader among peers;
3. Proven experience with POS management, daily banking procedures, and submitting timely reports;
4. Strong organization, and problem solving skills;
5. Passion for upholding an exceptional customer experience;
6. Collaborate with others, yet be self-motivated;
7. Available for varied weekly shifts, including weekends, closing and holidays.

**HEALTH AND SAFETY**:1. Health and Safety in the workplace applies to everyone at Roots.

**DISCLAIMER**: The above statements reflect the general details considered necessary to describe the principal functions and duties, and should not be construed as a detailed description of all the work requirements that may be inherent in the job.

**Job Types**: Part-time, Permanent

Pay: $16.75-$18.00 per hour

Expected hours: 15 - 30 per week

**Benefits**:

- Casual dress
- Employee assistance program
- Flexible schedule
- Wellness program

Schedule:

- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay

**Experience**:

- Retail management: 1 year (preferred)

Work Location: In person



  • Nanaimo, British Columbia, Canada JMS Security Full time

    We are seeking a seasoned Security Officer to fill the role of Lead Security Team Member. This is a part-time opportunity with JMS Security in Nanaimo, BC.Compensation: The salary for this position is estimated at $22 per hour based on industry standards and location.About the JobThis leadership role involves supervising a team of security officers and...

  • Team Lead

    6 months ago


    Nanaimo, Canada Reitmans Full time

    **Company Description** With over 230 stores across the country, Reitmans is leading Canadian women’s fashion by championing self-acceptance and inclusivity to a growing and loyal customer base. We know great fashion fits great women, and not the other way around. Our strength lies in our people, so join a creative, welcoming, and socially-minded brand for...


  • Nanaimo, British Columbia, Canada Taco Time Full time

    About the RoleAt Taco Time, we are seeking a skilled and experienced kitchen team member to join our dynamic team. This is a great opportunity for someone who is passionate about delivering exceptional customer service and ensuring a seamless dining experience.In this role, you will be responsible for preparing and cooking menu items to high standards,...


  • Nanaimo, Canada Coyotes Coffee Full time

    Coyotes Coffee is currently looking for part-time concession stand team members to serve customers at our summer concession stand annex. Perfect for reliable, hard - working students! We will train you! In our concession annex, we serve slushies, soft serve, hot dogs, pizza, and cold drinks. We are a café located at the Duke Point ferry terminal, we have...

  • Waitstaff, Part Time

    6 months ago


    Nanaimo, Canada Compass Group Full time

    **Working Title**:Waitstaff, Part Time **Employment Status**: Part-Time **Starting Hourly Rate**: 23.38 (base pay + wage levelling*) *Base pay 20.97/hr + 2.41/hr wage levelling* **Address**:3201 Ross Road Nanaimo BC V9T 6L9 **New Hire Schedule**:Shifts vary, weekends, weekdays and evenings. Potential to lead to Full Time You might not know our name,...


  • Nanaimo, Canada Lead Right Dog Training Inc Full time

    **Operations Manager at Lead Right Dog Training** We are Vancouver Island's top dog training facility, specializing in obedience and behavior modification for dogs of all breeds, sizes, and temperaments, including "hard-to-reach cases." Our balanced training approach focuses on leadership, mutual respect, and second chances for every dog. We are hiring a...

  • Part Time Receptionist

    6 months ago


    Nanaimo, Canada Woodgrove Chrysler Full time

    Woodgrove Chrysler is looking for a **Part time Receptionist** to join our team. Are you excellent at customer service? Do you pay attention to detail, you are a great multi-tasker and great in busy situations? Do you want to be part of a dynamic team who has great culture? Then this may be the position for you! **Responsibilities and Duties** - answering...

  • Cook, Part Time

    5 months ago


    Nanaimo, Canada Compass Group Full time

    You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees. You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues,...

  • Cleaner - Part-time

    6 months ago


    Nanaimo, Canada Country Grocer-Bowen Full time

    Our **Bowen Rd** location is looking for a **Part-Time Cleaner** with flexible availability for approximately 24 hours/week!. We are seeking a highly motivated and hardworking individual to help maintain the cleanliness of our store to help ensure a safe environment for all customers and team members! - A minimum of 1 years’ previous experience working in...

  • Part-time Barista

    5 months ago


    Nanaimo, Canada Coyotes Coffee Duke Point Full time

    Coyotes Coffee is currently looking for part-time baristas to help fill out our team for fall! Perfect for students or part-time students! We are a café located at the Duke Point ferry terminal, we have an excellent team of motivated, trustworthy, and friendly staff and are looking to find someone who is equally as great. We sell locally roasted organic...


  • Nanaimo, British Columbia, Canada Enterprise Mobility Full time

    OverviewEnterprise Mobility is a leading provider of mobility solutions, seeking a highly responsible and dedicated Part Time Mobility Specialist to join our team. Based in Nanaimo, BC, this role offers an attractive hourly rate of $17.40/hour.We offer a range of benefits to support your growth and well-being, including:Employee discounts on various...

  • Part-time Housekeeper

    5 months ago


    Nanaimo, Canada Painted Turtle Guesthouse Full time

    We are looking for a new housekeeper to add to our team! Job includes cleaning rooms as well as common areas such as kitchen and hallways, bathrooms, and laundry duties. Housekeepers ensure all assigned areas are kept at the highest cleaning standard and all tasks are completed in a professional and timely manner. We are a backpacker-driven hostel in...

  • Cleaner (Part-time)

    5 months ago


    Nanaimo, Canada Precision Maintenance Cleaning Full time

    **Company description** Precision Maintenance cleaning provides thorough, detailed and reliable service. Our cleaning team is well trained, and all of them have received a back-ground check. As owner-operators, we are committed to ensuring client satisfaction. We offer outstanding customer service! We are a small personable company that works along with our...

  • Team Lead

    6 months ago


    Nanaimo, Canada Roots Full time

    WHY JOIN ROOTS? Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet. In addition to our customers, an intrinsic part of our success has always been the people who work here. Roots is a...


  • Nanaimo, Canada Bloomstar Full time

    The Merchandiser contributes to the success of Bloomstar by providing exceptional customer service at partner stores. This includes merchandising products, freshness rotation; display set up and maintenance, cooler stocking/rotation, storage room organization and movement of product from storage to the sales floor. This role will follow the company’s...

  • Team Lead

    5 months ago


    Nanaimo, Canada Western Financial Group Full time

    **Truthfulness | Fairness | Value | Loyalty** As one of Canada's largest insurance providers, Western has more than 220 locations across Canada. With over 2,100 team members, our actions are anchored in our Guiding Principles, Truthfulness, Fairness, Value, and Loyalty. We take care to deliver the right insurance solution every time so our customers can...

  • Team Lead

    1 month ago


    Nanaimo, Canada Western Financial Group Full time

    **Truthfulness | Fairness | Value | Loyalty** As one of Canada's largest insurance providers, Western has more than 220 locations across Canada. With over 2,100 team members, our actions are anchored in our Guiding Principles, Truthfulness, Fairness, Value, and Loyalty. We take care to deliver the right insurance solution every time so our customers can...

  • Part-time Crew Member

    6 months ago


    Nanaimo, Canada McDonald's Full time

    **Part-Time Crew Member** $17.00 per hour part time We are more than just your local restaurant. We are a collection of hardworking small-business owners. Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we have proudly helped more than 387,000 Canadian families...

  • Part Time Cashier

    6 months ago


    Nanaimo, Canada Country Grocer-Chase River Full time

    Our **Chase River **location is looking to welcome a new **Part Time Cashier** to join their team! Your work-life mission will be to give our customers the best possible experience when they visit our store! Warm greetings and making people feel welcome and safe will be your top priority while they pay for their groceries. **Schedule requirements**: -...

  • Part Time Cashier

    6 months ago


    Nanaimo, Canada Country Grocer-Chase River Full time

    Our **Chase River** location is looking to welcome a new **Part Time Cashier** to join their team! Your work-life mission will be to give our customers the best possible experience when they visit our store! Warm greetings and making people feel welcome and safe will be your top priority while they pay for their groceries. **Schedule requirements**: -...