Dmoh Quality and Implementation Specialist

3 weeks ago

Toronto, Canada University Health Network Full time

**DMOH QUALITY AND IMPLEMENTATION SPECIALIST**
**Job Posting #**:922432

**Union**:Non-Union

**Site**:Princess Margaret

**Department**:DMOH Quality and Innovation

**Reports to**: Manager

**Hours**:37.5 Hours/Week** - **Hybrid (on site at least 3 days per week)

**Wage range or Salary**:$41.65 - $52.07: To commensurate with experience and consistent with UHN compensation policy

**Status**:Temporary Full Time

**Posted Date**:August 3, 2023

**Closing Date**:Until filled

The University Health Network, where “above all else the needs of patients come first”, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of ground breaking firsts and a purpose of “Transforming lives and communities through excellence in care, discovery and learning”, the University Health Network (UHN), Canada’s largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.

**Position Summary**

At UHN, Quality and Safety is essential. In 2016, University Health Network (UHN) embarked on a major strategic initiative in collaboration with SickKids titled, Caring Safely. Caring Safely represents UHN’s commitment to safety, with a goal of eliminating preventable harm to staff and patients. The Cancer Care Quality and Innovation team plays a key role in supporting UHN in achieving the highest levels of safety and quality care, and in making meaningful and measurable progress towards zero preventable harm for patients and staff. The DMOH Quality and Implementation Specialist will be the ambassador for quality improvement and implementation science and will be the pivotal Lead for the following accountabilities:
**Duties**
- To develop and advance the DMOH Quality strategy with enhanced infrastructure, data and advancement of quality improvement projects
- To assist in the selection, analysis and reporting of quality-related performance indicators to monitor the program, and/or unit level performance to ensure alignment with strategic direction. Some of these indicators will be incorporated into UHN/PM Safety Scorecard and UHN’s annual Quality Improvement Plan
- To manage several projects and initiatives designed to promote quality improvement on a division-wide scale
- To support building the quality and safety infrastructure with role clarity and enhanced competency building; enhancing the safety culture
- To complete quality audits, observations and chart reviews to identify issues and facilitate audit and feedback and change in practice
- To support the DMOH safety huddles and to help with QI based on trends in the safety huddles
- To provide mentorship, leadership, guidance, and planning for quality initiatives through advocating for clinical standardization
- To support safety event reporting, analysis identification of trends and actioning of recommendations; to share learnings from safety events
- To work with the CQIN Program Manager, Clinic/Unit Managers and Patient Safety Specialists to integrate clinical best practices, legislative requirements and policies into quality priorities
- To participate in the relevant Committees and administrative tasks to advance quality improvement within the Program; preparation of QI Project Charters
- To work with other Quality leads within other Departments/Divisions to set a consistent standard for quality and safety

**Qualifications**
- Completion of a Bachelors degree
- Minimum of 6-8 years practical and related experience in the healthcare field
- Previous experience in quality, safety and performance improvement methods is required
- Understanding of systemic cancer therapy is an asset
- Experience leading Quality Improvement initiatives within healthcare is required
- Ability to mentor and coach others on the quality improvement methodologies for successful outcomes
- Experience working with physicians and other clinicians is required
- Project management experience strongly recommended
- Project planning, with QI project charters and Implementation experience required
- Demonstrated experience in facilitating a major change initiative in a health care environment
- Demonstrated change management skills (consulting, negotiating, influencing)
- Knowledge of hospital organizational structure and processes preferred
- Experience working with diverse stakeholders is required
- Demonstrated ability to handle multiple competing priorities in a deadline-driven environment
- Analytical ability with excellent attention to detail
- Excellent verbal and written communication and presentation s

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