Program Manager

3 weeks ago

Mississauga, Canada Novo Nordisk Full time

Program Manager - Patient Support

**Category**:Commercial Marketing**Location**:Mississauga, Ontario, CA**Program Manager - Patient Support (12-month contract/ Secondment)**

**THE POSITION**
- This position will play an integral role in developing, implementing and managing specific patient support programs that enhance patient outcomes, promote medication adherence, and ensure patient satisfaction, while also aligning with the company’s overall goals and objectives.**ESSENTIAL FUNCTIONS**
- Develop and manage patient support programs that are tailored to meet the unique needs of specific patient populations and aligned with the company’s goals and objectives
- Embed the voice of the customer through the design and implementation of the PSPs by leading market research or consultancy meetings with patients / HCPs
- Collaborate with cross-functional partners including Marketing, Chronic Disease Education, Legal, Regulatory, Medical, Patient Access, Sales, etc. to ensure effective program implementation and execution
- Manage vendor relationships to ensure key performance metrics are met
- Establish program goals and objectives, and develop metrics to measure program success
- Analyze program performance data to identify areas for improvement and make data-driven decisions
- Oversight of insourced call center operations including but not limited to: hiring and onboarding contractors, scheduling contractors, training and support of contractors; supporting contractors with technical issues; leading regular Adverse Event reconciliation and audit processes as required
- Act as main point of contact for inquiries from field (e.g. Sales, Chronic Disease Educators, etc.), including representing Patient Support in new hire training, presentations to field teams, etc.
- Ensure compliance with all relevant regulations, industry standards and internal SOPs
- Attend relevant conferences and meetings to stay current with emerging trends and best practices in patient support program management
- Other duties as assigned

**KEY COMPLIANCE**
- Complies with all Canadian external policies (Health Canada, PAAB, BIOTECanada, Innovative Medicines Canada, etc.) and governance.
- Complies with all Novo Nordisk SOPs, policies, procedures, vision and ways of working.

**QUALIFICATIONS**

**Education and Certifications**:

- Bachelor’s degree in relevant field (e.g., Business, Health Science, etc.)- Considered an asset:

- Active practicing license in good standing - healthcare designation (e.g. RD, RN, NP, RPh, etc.)

**Work Experience**:

- Minimum 5 years of relevant experience such as: pharmaceutical marketing and/or field experience, training experience in a healthcare environment, PSP management experience, project management experience, clinical experience in Diabetes or Obesity, etc.

**APPLICATION DEADLINE**: 6 February 2024-
- We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.- At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.

  • Program Manager

    4 weeks ago

    Mississauga, Canada TruCash Group of Companies Full time

    **PROGRAM MANAGER- Pre-Paid Card Solutions** **SUMMARY**: The Program Manager develops the program plans for various pre-paid card solution programs and other related programs by ensuring it is followed and revised as necessary, based on risks, progress, and shifting priorities. This role monitors the multi-disciplinary team to meet program goals. The...

  • Program Manager

    2 weeks ago

    Mississauga, Ontario, Canada Bayshore HealthCare Full time

    ABOUT THE ROLE:The Pharmaceutical Patient Support Program Manager, under the direction of the Associate Director, is responsible for the oversight, operations and direct management of Pharmaceutical Patient Support Programs. The Patient Support Program Manager, in keeping with the organizational structure of the Patient Support Services division, assumes...

  • Programs Manager

    4 weeks ago

    Mississauga, Canada Peel Aboriginal Network Full time

    **Programs Manager** The Indigenous Network is an Indigenous Friendship Centre and a member of the Ontario Federation of Indigenous Friendship Centres. We are committed to providing a culturally safe and respectable environment for Indigenous peoples to engage in their spirituality, culture, and community. **JOB SUMMARY**: The successful incumbent will be...

  • Program Manager

    3 weeks ago

    Mississauga, Ontario, Canada Randstad Canada Full time

    Are you ready to lead a strategic initiative? Our GTA based client is replacing an ERP platform with a new MS Dynamics system and needs an experienced Program Manager to drive this transformation.Looking for someone with at least 5 years of program management experience and 7 years of project management experience. You should have a strong track record of...

  • Program Manager

    3 months ago

    Mississauga, Canada Wipro Limited Full time

    Overview: **Role Purpose** - The role incumbent is responsible for the successful execution ofa low to medium complexity program & its profitability.It is a role requiring understanding of the individual program and how itinteracts with other programs. The Program Manager is also responsiblefor customer satisfaction and to some extent to the commercial...

  • Program Manager

    6 days ago

    Mississauga, Canada Specialty Health Network Inc. Full time

    **Location**: 1685 Tech Ave, Mississauga, Ontario, L4W 0A7 At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers...

  • Program Manager

    2 weeks ago

    Mississauga, Canada Specialty Health Network Inc. Full time

    **Location**: 1685 Tech Ave, Mississauga, Ontario, L4W 0A7 At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers...

  • Program Manager

    1 week ago

    Mississauga, Canada Specialty Health Network Inc. Full time

    **Location**: 1685 Tech Ave, Mississauga, Ontario, L4W 0A7 At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers...

  • Program Manager

    4 weeks ago

    Mississauga, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 1685 Tech Ave, Mississauga, Ontario, L4W 0A7 At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers...

  • Program Manager

    2 weeks ago

    Mississauga, Ontario, Canada Shoppers Drug Mart Pharmaprix Full time

    Location:1685 Tech Ave, Mississauga, Ontario, L4W 0A7At Shoppers Drug Mart, we're innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we're caring and supporting our customers in new ways every day.With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart...

  • IT Program Manager

    4 weeks ago

    Mississauga, Canada F. Hoffmann-La Roche Gruppe Full time

    Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche,...

  • IT Program Manager

    4 weeks ago

    Mississauga, Canada F. Hoffmann-La Roche Gruppe Full time

    Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche,...

  • Program Manager

    2 weeks ago

    Mississauga, Ontario, Canada Specialty Health Network Inc. Full time

    Location:1685 Tech Ave, Mississauga, Ontario, L4W 0A7At Shoppers Drug Mart, we're innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we're caring and supporting our customers in new ways every day.With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart...

  • Program Manager

    1 week ago

    Mississauga, Canada Specialty Health Network Inc. Full time

    **Location**: 1685 Tech Ave, Mississauga, Ontario, L4W 0A7 At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers...

  • Program Manager

    3 weeks ago

    Mississauga, Canada Armagh Full time

    **Creating Better Futures** Armagh provides women and their children with the best possible opportunity to overcome the devasting effects of abuse. For over 25 years, Armagh has been giving help and hope to women fleeing abuse. We are committed to creating an environment that supports women and children through their transition, giving them the support and...

  • Program Manager

    2 weeks ago

    Mississauga, Canada Armagh Full time

    **Creating Better Futures** Armagh provides women and their children with the best possible opportunity to overcome the devasting effects of abuse. For over 25 years, Armagh has been giving help and hope to women fleeing abuse. We are committed to creating an environment that supports women and children through their transition, giving them the support and...

  • Program Manager

    3 weeks ago

    Mississauga, Canada Specialty Health Network Inc. Full time

    **Location**: 1685 Tech Ave, Mississauga, Ontario, L4W 0A7 At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers...

  • Program Manager

    7 days ago

    Mississauga, Canada World Vision Canada Full time

    Are you looking for more than a job? At World Vision Canada we offer challenging careers that change the lives of children all over the world and it will change yours too. Come and be part of a team of 400 Canadians with a vision for the world: Life in all its fullness for every child. You will experience Christian faith in action helping to make real and...

  • Program manager

    2 weeks ago

    Mississauga, Ontario, Canada Bombarbier Full time

    Bombardier Bombardier Defense proudly unites expertise, innovation, and unwavering dedication to forge the future of military aviation. We are dedicated to forging the future of military aviation by enabling persistent airborne solutions for our special missions' customers.Why Bombardier? With our employees' well-being top of mind, we offer a comprehensive...

  • Program Manager

    4 weeks ago

    Mississauga, Canada Curtiss-Wright Full time

    Program ManagerAs a Program Manager at our Mississauga ON facility, you be responsible for the administrative management of all phases of large, complex programs including their organization, planning, direction, control and reporting of same, from order acceptance to contract closeout. Also, you will be responsible for acquiring additional program business....