Manager, Key Partnerships

7 months ago

Toronto, Canada Scotiabank Full time

Requisition ID: 194064

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

**Purpose**

Contributes to the overall success of the Small Business Team in Canada, ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

Canadian Small Business Banking is seeking a dynamic and experienced Partnerships Manager to drive revenue growth through strategic partnerships. Reporting to the Sr. Manager, Marketing and Key Partnership, the Manager will contribute to the business line's revenue targets by maximizing existing partnership value and identifying and building new ones.

**Accountabilities**
- Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
- Supports the program management and marketing activation of key strategic Partnerships by demonstrating solid understanding of the small business segment, products, and partnerships strategies.
- Contributes to the Partnerships strategy, identifying customer’s challenges and opportunities; how they align to banking and partners’ products and services, by consulting with internal and external research partners, and developing insights and guidance from industry best practices.
- Develops and executes integrated plans, programs, and marketing tactics to support the strategic direction of all partnerships, drive business results and increase engagement, by collaborating with both internal and external stakeholders.
- Collaborates with product teams to develop and deliver compelling offers for acquisition initiatives, partner referrals, programs, etc.
- Develops and maintains reporting for all partnership initiatives, by establishing relevant KPIs and goals.
- Develops and maintains the partnerships calendar and content, including customer facing website, the authenticated channel (SOL), marketing materials and internal resources to ensure relevancy and accuracy by working with product leads and other key internal stakeholders.
- Negotiates contracts and agreements with partners and clients and ensures partnerships are compliant and managed according to the Third-Party Risk Manage Policies and Processes.
- Establishes and maintains strong relationships with new and existing partners and clients ensuring collaboration, effective communication, and conversations.
- Manages the partnership marketing budget and ensures partners and suppliers are paid in a promptly manner according to terms and conditions adhering to Global Procurement Services Policies and Processes.
- Supports the growth of key partnerships by working with Senior Manager to identify new opportunities, develop business cases and negotiate /renegotiate agreements.
- Understand how the Bank’s risk appetite and risk culture and the Canadian regulations should be considered in day-to-day activities and decisions.
- Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
- Champions a high-performance environment and contributes to an inclusive work environment.

**Education / Experience**
- Post-secondary degree in related field, Business, Marketing or Finance.
- Proven track record of establishing and managing strategic partnerships, driving sales growth, preferably within the Financial industry.
- Experience in developing/contributing to marketing plans and strategies including digital paid media and/or web-based tools.
- Two or more years of experience in a National Partnerships or related role
- Experience working for a Financial Institution or in a B2B role considered an asset
- Strong ability to influence and obtain collaboration from other teams.
- Strong communication skills, both written and verbal
- Knowledge of project management techniques
- Competent with Microsoft Office including spreadsheets and analytics
- Proven attention to detail, excellent organizational and project management skills
- Results driven with strong customer focused mindset
- Exemplary customer service and interpersonal skills to interact with a diverse group of stakeholders
- Proactive, resourceful and identifies opportunities for continuous improvement

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corpo

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