Technical Support

5 months ago

Richmond Hill, Canada Cansel Full time

**Who we are?**

Cansel helps clients capture, transform and manage data leading to increased field to finish efficiency and profitability.

**Position Summary**

Are you geospatial-minded and have a passion for working with cutting edge Reality Capture and measurement technologies? If so, then this position may be for you Cansel is currently looking for a positive minded and focused individual to help grow Cansel's Reality Capture footprint in Richmond Hill.

**In this role, you will...**
- Exclusively focused on activities associated to our terrestrial laser scanning and UAV offerings & solutions to all market segments. This includes (but is not limited to) Architectural, Engineering, Construction, Surveying, BIM, VDC, Manufacturing, Industrial, Plant, Mining, Energy, Visual Effects, and Educational sectors.
- Perform in-person and remote client discovery meetings (hybrid & customer-catered approach)
- Perform product/solution customer demonstrations/meetings independently and with the assistance/support of Cansel Professional Services team when appropriate
- Attend and lead technical tradeshows & events
- Provide basic training and technical support to customers when needed
- Collaborate with Finance, Operations, Service and other associated departments within Cansel to ensure a favorable customer experience

**About you...**
- Preference given to those with a geospatial background - i.e. in Surveying, Engineering, GIS, BIM, VDC, Manufacturing, Industrial, Plant, Mining, Energy, Visual Effects, and Educational sectors.
- Tech savvy, with a passion for Reality Capture
- Strong analytical and problem-solving skills
- Strong verbal and written communication skills
- Consultative - not transactional - approach towards identifying new opportunities and nurturing existing client relationships
- Value-driven and creative approach towards client negotiations and interactions
- Mindful of targets and the importance of striving towards consistency

**Why choose us?**
- Competitive compensation package (Total Compensation CAD 60,000-75,000)
- Uncapped Commission incentives for the sales team.
- Flexible extended health and dental benefits program.
- Group Life, Short term Disability, Long Term Disability, AD&D, and Critical Illness Insurance
- Access to on-line pharmacy
- Company vehicle program for Sales Reps.
- Employee Referral Program.
- Book Club program (we will buy any book that you feel would be beneficial to assist in your professional development).
- Free access to our online courses database.
- Exclusive discount offers on shopping, sports, movies, travels and more through Perkopolis.
- Preferred rates on some gym memberships.
- Preferred rates on personal insurance.
- Generous long service reward program.
- You may participate in the Employee Share Ownership Program after one year of employment

Cansel is proud to be an equal opportunity employer and of the broad diversity of its employees. All qualified applicants will receive equal consideration for employment regardless of race, ethnicity, religion, gender, gender identity or expression, sexual orientation, disability, or age.

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