Visual Merchandiser

6 months ago


London, Canada H&M Full time

**Company Description**
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.

**Job Description** About the Role**: Working at the heart of a fast-pasted fashion business, a Visual Merchandiser will create an environment that inspires customers to explore their personal style. This role will support and guide the store team to deliver the most inspiring and exciting Customer Experience in line with the H&M brand and values. You actively drive sales in the store and are responsible to implement the Visual Identity. The Visual Merchandiser will meet the expectations of customers & colleagues at all times, as well as following all H&M procedures & standards.

This position reports to our Store Visual Manager (based on volume) or the Store Manager.

**Your Day to Day**

Sales and Profit

The Visual Merchandiser will set the garment presentation on the Sales Floor & Windows according to the Commercial Handbook. Together with the Department Manager, the Visual Merchandiser will determine additional commercial opportunities in the store within the H&M brand guidelines. The role will execute floor moves based on those joint decisions.

Fashion Knowledge
- Ensure you are up to date with current fashion trends
- Share, inspire and educate the store team on seasonal trend information, upcoming campaigns, and brand standards

Direct Customer Service
- Ensure you meet customer expectations on direct service according to H&M standards.
- Support the store to achieve an excellent customer experience.

Indirect Customer Service
- Follow up the H&M Visual Identity through the implementation of the Commercial Handbook and secure well-styled mannequins in windows and in-store.
- Create a clear red thread from windows to A-area with wearable buying suggestions.
- Ensure high-quality garment presentation every day together with the store team
- Maintain clear customer flow through fixture placement and navigation in line with H&M standards
- Launch and maintain all sales campaigns and activities on time and according to H&M standards.

Commercial Routines
- Together with the Department Manager, you follow up on Store KPIs & initiate actions to reach store goals and budgets.
- Adapt the store planning according to store needs and budget from the Commercial plan.
- Complete and act on the Best Brand portion of the Customer Experience Tool to maximize commercial opportunities.

Visual Store Operations Routines
- Complete the sample picking as well as execute the floor moves in a way that creates clear stories and wearable buying suggestions
- Complete all sales floor and window morning routines daily before the store is open
- Ensure quantity and maintain the condition of all incoming visual props and marketing material with a sustainability mindset.
- Keep visual room organized and safe.
- Keep all Visual materials in the store current and share information with the team on seasonal changes.
- Paint & maintain the windows as necessary.

People and teams

The Visual Merchandiser will support the Store team to enhance customer and working experience in-store through coaching and development. Together with the Store Management team, the Visual Merchandiser will ensure that all legal requirements and H&M policies are fulfilled.

Training and Development
- Evaluate & develop the visual and commercial skills of the store team through regular visual training for all colleagues to support garment presentation in line with the Commercial Handbook
- Maintain overview, follow up, and give feedback while executing floor moves together with the store team.
- Identify future Visual Merchandiser talent for succession.

Communication and Legal Requirements
- Ensure that all communication in the windows and on the sales floor complies with local legislation.

Security
- Work in accordance with H&M standards and local legislation with health & safety and security routines, to guarantee you, your colleagues, and customer safety at all times
- Follow all procedures and routines regarding safety, security, and administrative processes in all areas of the store

Why You’ll Love Working for H&M
- Dynamic, team-driven work environment with a group of unique, diverse, and kind individuals.
- Endless growth & development opportunities
- Dress your personality. We encourage you to dress your personality all day, every day.
- Did we mention our discount at H&M, &Other Stories, and COS?

**Qualifications**
Who You Are
- Inclusive, positive, creative, and willing to learn on the job
- Passionate for customer service and helping people find their style
- A multi-tasker who enjoys working in a fast-paced environment with an eye for detail
- 1-2+ years of transferrable experience welcome
- You have the ability to lift in excess of 20 pounds
- Ability



  • London, Canada JD Sports Canada Full time

    **Department**: Retail Stores **Location**: CF Masonville Place, ON **Workplace Type**: On-site **Job Type**: Part-time, Permanent THE TEAM JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion. Established in...


  • London, Canada The Brick Full time

    Is this job for you?: Do you have a flair for color and design? Do you love to create easy living spaces? Do you love a physical job that will keep you busy? The Brick is actively seeking to expand our visual merchandising team. We need enthusiastic people with a great eye for design and desire to create amazing displays that feel like home! The winning...


  • London, Canada Laura Canada Full time

    Company Description Laura Canada is an iconic and innovative family-owned retailer housing two leading women’s fashion apparel brands, Laura and Melanie Lyne. Based in Laval, Quebec, we design, produce, market and distribute quality apparel across Canada. We proudly employ over 2,000 dedicated team members and operate more than 140 locations and two...


  • London, Ontario, Canada TJX Canada Full time

    Discover Your Potential at TJX CanadaWe are an equal opportunity employer committed to the inclusion and accommodation of all individuals.About UsTJX Canada is a leading retailer with a unique culture that values diversity, collaboration, and continuous improvement. Our team members are passionate about delivering exceptional customer service and creating a...

  • Nike Masonville Store

    7 months ago


    London, Canada Retailors Full time

    **Are you Ready?** The Coach’s mission is to ensure the success of the store by creating an environment that will provide a premium consumer and employee experience and implementing/executing programs to drive business results. The Coach is a natural leader and supports the Head Coach in the daily operations of the store. **ESSENTIAL DUTIES AND...


  • London, Ontario, Canada Viana Inc. Full time

    About Viana Inc.Viana Inc. is a leading retail business seeking an experienced Retail Display Designer to join our team as an Exhibit and Visual Merchandising Specialist.Estimated Salary: $55,000 - $65,000 per yearJob Description:The ideal candidate will have a Bachelor's degree in a related field and at least 1-2 years of experience in exhibit and display...


  • London, Ontario, Canada American Eagle Outfitters Full time

    About Us: American Eagle Outfitters is a leading destination for young adults who share our passion for fashion, music, and culture. Our mission is to create a work environment that is inclusive, diverse, and full of opportunities for growth and development.Job Title: Merchandising Team Lead - Part TimeEstimated Salary Range: $45,000 - $60,000 per year,...

  • RELINE Merchandiser

    4 weeks ago


    London, Canada Counter Intelligence Merchandising Inc. Full time

    Counter Intelligence Merchandising Inc. is always seeking to contract with talented, energetic people who are able to provide services to our expanding client base_ . _We service all retailers across the country including Shoppers Drug Mart, Walmart, Rexall and many more! Come join our team of merchandisers TODAY and participate in our upcoming COSMETIC...

  • RELINE Merchandiser

    2 months ago


    London, Canada Counter Intelligence Merchandising Inc. Full time

    *Counter Intelligence Merchandising Inc. *is always seeking to contract with talented, energetic people who are able to provide services to our expanding client base_*. *_We service all retailers across the country including Shoppers Drug Mart, Walmart, Rexall and many more!*Come join our team of merchandisers TODAY and participate in our upcoming COSMETIC...

  • RELINE Merchandiser

    1 month ago


    London, Canada Counter Intelligence Merchandising Inc. Full time

    Counter Intelligence Merchandising Inc. is always seeking to contract with talented, energetic people who are able to provide services to our expanding client base_ . _We service all retailers across the country including Shoppers Drug Mart, Walmart, Rexall and many more! Come join our team of merchandisers TODAY and participate in our upcoming COSMETIC...


  • London, Canada American Eagle Outfitters Full time

    YOUR ROLE As the Merchandise Leader, you are the Merchandising Team Leader's right hand in ensuring your store is always rocking AEO Brand Visual Standards. Your expertise lies in executing effective Floorsets, marketing and merchandising updates; plus, you ensure the store is always "guest ready" through effective replenishment. You have a keen...

  • Merchandising Manager

    2 months ago


    London, Canada Oak+Fort - ON Masonville Place Full time

    **Why Oak?** OAK + FORT is a fashion and lifestyle brand that provides attainable luxuries consisting of modern essentials in full collections of womenswear, menswear, accessories, jewelry, beauty, and homeware. We are a female-founded and led business that is brought together by a passionate group of people with a natural bond over an aesthetic vision that...


  • London, Canada American Eagle Outfitters Full time

    YOUR ROLEAs the Merchandise Leader, you are the Merchandising Team Leader's right hand in ensuring your store is always rocking AEO Brand Visual Standards. Your expertise lies in executing effective Floorsets, marketing and merchandising updates; plus, you ensure the store is always "guest ready" through effective replenishment. You have a keen attention to...


  • London, Canada Counter Intelligence Merchandising Inc. Full time

    **Counter Intelligence Merchandising Inc. **is always seeking to contract with talented, energetic people who are able to provide services to our expanding client base_**. **_We service all retailers across the country including Shoppers Drug Mart, Walmart, Rexall and many more! **Come join our team of merchandisers TODAY and participate in our upcoming...


  • London, Canada Ardene Full time

    Description: THIS COULD BE YOU! Want to be part of an amazing team? If you’re a creative, friendly and energetic person with an interest in fashion retail – we want to hear from you. The Role The Third Key Holder, Visual , is responsible for all visual, merchandising and marketing directives. The role collaborates with...


  • London, Canada American Eagle Outfitters Full time

    YOUR ROLE As the Merchandise Leader, you are the Merchandising Team Leader's right hand in ensuring your store is always rocking AEO Brand Visual Standards. Your expertise lies in executing effective Floorsets, marketing and merchandising updates; plus, you ensure the store is always "guest ready" through effective replenishment. You have a keen...


  • London, Canada Bonanza Gardens Full time

    **Job description** **Job Summary** Bonanza Gardens is a wholesale plant supplier that distributes trees, shrubs, annuals, perennials, vegetables, and various potted plants to a major retail box store chain throughout Ontario and currently supply, service and manage 23 garden centres. **Responsibilities** We are looking for dedicated and self-motivated...


  • London, ON, Canada Counter Intelligence Merchandising Inc. Full time

    *Counter Intelligence Merchandising Inc. *is always seeking to contract with talented, energetic people who are able to provide services to our expanding client base_*. *_We service all retailers across the country including Shoppers Drug Mart, Walmart, Rexall and many more!*Come join our team of merchandisers TODAY and participate in our upcoming COSMETIC...

  • Merchandising Rep

    4 weeks ago


    London, Canada THIRDCHANNEL Full time

    Do you have Apparel Visual Merchandising experience and a few hours a month you would like to turn into supplemental income? If so, this could be a great opportunity for you! RESPONSIBILITIES AND DUTIES Create and commit to a monthly cadence of retail store visits in your market Merchandise and replenish displays set according to planograms ...


  • London, Canada Western University Full time

    **Classification & Regular Hours**: Hours per Week: 35 Salary Grade: 14 **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek...