Nike Ontario Stores

4 days ago

Mississauga, Canada Retailors Full time

**Are you Ready?**

The Coach’s mission is to ensure the success of the store by creating an environment that will provide a premium consumer and employee experience and implementing/executing programs to drive business results. The Coach is a natural leader and supports the Head Coach in the daily operations of the store.

**ESSENTIAL DUTIES AND RESPONSIBILITIES**:
**Duties of Responsibilities (DOR)**

**Visual Merchandising**:

- Implement all VM displays to comply with Nike Brand and Retailors standards (visual toolkit) & guidelines
- Accountable for sales floor standards (replenishment, folding standards, size runs etc.)
- Maintain & ensure VM equipment & audits (sale signage, shelves, hangers, size beads etc.)
- Successfully execute new initiatives, floor sets and mannequin changes
- Athlete and Coach empowerment - educate the team in order for them to support the execution on VM fundamentals
- Work effectively with BOH team to finish load-ins in a timely manner
- Ensure on-going care and maintenance of displays, merchandise
- Builds and maintains knowledge of visual merchandise strategies and current trends
- Training of VM fundamentals to store team

**Store Operations**
- Performing all store management functions in absence of Head Coach (Store Manager).
- Monitor daily operational procedures and ensure the successful operation of the store on the sales floor.
- Model and supervise efficiencies and best practices.
- Assist the team in ensuring sales goals and key metrics are met: Sales, Conversion, UPT, ADT, Payroll, Secret Shop, Turnover, Staffing
- Ensure compliance in Loss Prevention and Health and Safety measures and hold teams accountable.
- Communicate and execute action plans to Athletes on upcoming projects, targets, priorities, company initiatives, events, promotions or any other store initiatives as communicated by senior leadership.
- Ensure delivery of high-level customer service by being knowledgeable on all products offered.
- Provide consistent coaching on sales, product and training in order to ensure the highest level of customer service and sales.
- Ensure sales results, goals and individual accountability are communicated to athletes; hold athletes accountable to achieve individual and team objectives.
- Role model and empower team to provide a customer-first experience that promotes a sales and service culture.
- Conduct coaching sessions with Leads and Athletes to ensure performance expectations are met.
- Ensure that the floor is stocked and merchandised to company standard.
- Hold Associates accountable for compliance to all company policies and procedures.
- Role model 100% compliance to all Health and Safety, Harassment and Loss Prevention regulations, policies, and procedures.
- Analyze sales reports to identify sales opportunities.
- Support Management in the delivery of on-going training and follow up as required.
- Support the recruitment of Associates as needed, including pre-screens and interviews.
- Review and update the Break Room Communication Board.
- Open and close the store following established procedure.
- Undertake all other relevant duties as required to ensure the store runs smoothly, efficiently and to expected standard in all areas.

**M**inimum **Qualifications**
- Minimum of 2 years experience in a retail leadership role.
- Ability to motivate, train, and coach others to a higher level of success and accountability.
- Proficient in Microsoft Office products and retail business systems.
- Ability to work weekends, evenings and holidays as needed.- COVID-19 considerations:_
- To keep our employees safe, we have implemented all health and safety procedures in accordance with the Ministry of Labor and Public Health guidelines and requirements_.

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