Guest Service Supervisor

3 weeks ago


Calgary, Canada Toucan Villas Full time

Education: Bachelor's degree
- Experience: Experience an asset
**Work setting**:

- Urban area
- Various locations
- Bus line
**Tasks**:

- Perform same duties as workers supervised
- Assist clients/guests with special needs
- Co-ordinate, assign and review work
- Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work
- Establish work schedules and procedures and co-ordinate activities with other work units or departments
- Hire and train staff in job duties, safety procedures and company policies
- Requisition materials and supplies
- Resolve work-related problems and prepare and submit progress and other reports
**Supervision**:

- 5-10 people
**Certificates, licences, memberships, and courses**:

- First Aid Certificate
- CPR Certificate
**Security and safety**:

- Criminal record check
**Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
- Large workload
- Overtime required
- Standing for extended periods
- Tight deadlines
- Work under pressure
**Personal suitability**:

- Accurate
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Interpersonal awareness
- Judgement
- Organized
- Team player
**Screening questions**:

- Are you available for shift or on-call work?
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 44 hours per week



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