guest service supervisor

3 weeks ago


Calgary, Canada Toucan Villas Full time
  • Education: Bachelor's degree
  • Experience: Experience an assetWork setting
  • Urban area
  • Various locations
  • Bus lineTasks
  • Perform same duties as workers supervised
  • Assist clients/guests with special needs
  • Co-ordinate, assign and review work
  • Establish work schedules and procedures and co-ordinate activities with other work units or departments
  • Hire and train staff in job duties, safety procedures and company policies
  • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
  • Requisition materials and supplies
  • Resolve work-related problems and prepare and submit progress and other reportsSupervision
  • 5-10 peopleCertificates, licences, memberships, and courses 
  • First Aid Certificate
  • CPR CertificateSecurity and safety
  • Criminal record checkWork conditions and physical capabilities
  • Attention to detail
  • Fast-paced environment
  • Large workload
  • Overtime required
  • Standing for extended periods
  • Tight deadlines
  • Work under pressurePersonal suitability
  • Accurate
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Initiative
  • Interpersonal awareness
  • Judgement
  • Organized
  • Team playerScreening questions
  • Are you available for shift or on-call work?
  • Are you currently legally able to work in Canada?
  • Do you have previous experience in this field of employment?
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 to 44 hours per week


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